Specialties
Dr. Mac is the technical doctor that still makes house calls on all things Apple and so much more. Kevin Mallory, comes directly to your home or office, servicing customers out of his vehicle in northeastern California including the counties of Butte, Plumas, Tehama, Glenn, Yuba, Shasta, Lassen, Sutter, Colusa, Sierra and also remotely over the internet or phone.
We've been servicing Apple users since 1986 and specialize in training of all Apple devices, with full service and repair on all Macs, fixing password issues, installing and setting up all devices, including printers, WiFi, routers, transferring data from an old device to a new one, remove malware and viruses, and take the mystery out of backing up all your devices.
Keeping your software up to date is one of the most important things you can do to maintain security on your devices, so we update your macOS, iOS, iPadOS, watchOS, or tvOS and perform software installations of any kind.
Dr. Mac loves and uses all Apple products, all day, every day. He understands the inner workings of all the different Apple operating systems and knows "most" of the hidden tricks. After you learn the tricks, you can show them off and look cool to your friends.
You will appreciate the way Dr. Mac treats you with dignity, respect and understanding. He is punctual, very patient, friendly, knowledgeable, and quick to respond. Dr. Mac is here to take care of you and your technical needs. Your needs come first. Give us a call today.
History
Established in 1986.
In the mid 1980s in Plumas County, we used one of the first Apple Macs at work. One day it displayed a software error and I called Apple to come repair it as it was under warranty. They couldn’t come for three days, so I sat down and played with it and “somehow” fixed it and that began my interest in Apple computers.
We eventually learned to install, service and repair all the many different Macs at work, and when word got out on the street in 1986, I slowly developed a very solid base of customers, many of whom we still service today.
I currently live in Butte County, and work out of my vehicle, going to homes and businesses wherever my customers might need assistance.
I'm still waiting for my dream referral where my wife and I are flown in a private plane to a remote island location, to work on all the Apple devices of one of the rich and famous. I love thorough researchers and I will know you've read all of this if you mention to me that you've seen my dream referral. Thanks!
Meet the Business Owner: Kevin M.
I spent my teen and adult years in Plumas County, CA, attending school in Greenville and working till 2016 in Quincy. We moved to Paradise in early 2017, where unfortunately in Nov. 2018, we experienced a little "Camp Fire" that got out of hand. After the fire, we moved to Glenn County for 7 months living in a fifth wheel with our three dogs Cooper, Jax and Lucy. The price of real estate after the fire pushed us into neighboring Tehama County, and finally, we have settled in Chico where my wife works and a large percentage of my customers live and work. However, we still service all the areas we've lived.
Though I work alone in my business, I have several computer professionals whom I might call on to assist me with projects when the need arises including networking, microsoldering, logic board repair, etc. I'm very blessed to receive personal referrals from the vast majority of the professional computer and cell phone repair facilities in the Butte, Plumas and Tehama County area.
