Very disappointing. The reason I went here was because I was supposed to get a free return, but I…read moreended up paying instead. These people charge a fortune for tape with absolutely no courtesy at all. They charged me $2.00 for just 16 inches of tape, which is ridiculous. They even wanted to charge $4.00 for a single label. Don't come here! The service is terrible. I wouldn't even call it service. Stay away from this UPS Store! UPS should not allow them to represent their brand. The owner makes the UPS image look terrible, especially with all the bad reviews. UPS, if you're seeing this review, please do something. They should be penalized for making UPS look bad and for charging customers when the service is supposed to be FREE. They continue to treat customers rudely and clearly do not understand what "customer service" means.

I am an online seller with over $10k a month in sales. I usually ship through the USPS except my…read morelarger items. UPS has the best rates for larger box's and tend to usually have better shipping quality. I average about $3500 in shipping cost through USPS and around $18-2500 a month through UPS. Today I dropped a package off at the Convenience store location in the AM , a $78 dollar shipping cost (all done on line) just dropped off on shelf took picture and left. Then this afternoon brought another package $83 dollar shipping cost. Again did all online. Packages weighed less then 8lbs each just larger box's. As I was leaving (with my 4 year old) the man came out and started to berate me about taking pictures in his store. I do this for my buyers out of curtesy and to cover myself from being blamed for lost or damaged packages. I asked him what the problem was , I took a picture of my package and the ups counter (no people or anything) in the picture. He continued to berate me and tell me this isn't a public place and im not allowed to take photos or videos in his store. I said no problem. As other customers where asking him why it's not allowed he just kept saying not public place no no no. I said no problem I'll take my buisnnes to FedEx from now on. Guy was this and Arrogant. All he had to say was "please no pictures " Not Embarrass me in front of everyone.

Hello Carbon Colors staff, My name is DONALD BELAND…read moreand I am 71 years old, and this is the first time I have ever written a review about a business. I was recently promoted to Chairman of all fundraising activities for the Dracut American Legion, and being new to the process, I was fearful I would screw things up, which would hurt the Legion's opportunity to help veterans of Dracut, and surrounding communities. I turned to Carbon Colors, and it was the best move of all. Ann and her staff greeted me with open arms, and their first question was what were my highest expectations.They listened to what I needed, then courteously offered their suggestions. I could tell right away that they are professionals. All the staff help each other, and their main goal is to produce a product that the customer is more than pleased with. Through your efforts, the Dracut Legion can continue to HELP several needy organizations in the Dracut community. Dracut is lucky to have you, and I wish you continued success in both of your businesses. Ann and her staff are phenomenal. It is a pleasure doing business with you, and there is no other place I would go. Thank you, Don Beland Lowell MA

Ann and her team have been life savers on many occasions for our business! We have been ordering…read moreenvelopes, invoice books, checks and other printed items that have helped showcase our company name/logo professionally and precisely. We have had a number of "last minute" projects pop up and Ann's natural instinct to get the job done kicks in and she is able to take on the work and get it done with lightning speed, even if it means taking on a bit more stress than need be. (WE TRULY ADMIRE THAT!) Ann and her team are true professionals that ensure customer satisfaction. Their turnaround time is wonderful and their personal delivery is great. With top of the line products matched with superior customer service and attention to detail you can bet our business will continue using their services for years to come!

Cannot recommend this company more. In the late afternoon, I contacted Dee to request a complicated…read morecourier request over state borders and she swiftly and accurately helped me with my request. Excellent customer service all around. Thank you!

From the owner: Hello, we are Dracut Carriers. We are a family run business which started in early 2019. We offer…read moreour services of Trucking, LTL, Final Mile deliveries with focus on New England. We utilize a 24ft flatbed straight truck for palletized and large item transport, and a 18ft trailer combination for inoperable forklifted vehicles , Our maximum weight capacity is currently 10,000 lbs. We haul General Freight, Vehicles, Machinery, Large Objects, and Hay. Thank you for visiting our page.

Yikes - nearly run down carrying my daughter by one of their trucks ignoring the pedestrian…read morecrossing light by Andrew station. I guess their focus is on delivering fast.

If you're looking to work at this place think twice the warehouse sucks the supervisors yell at you…read morewrong or right think they are better than you and Ron is also just grumpy never wants to hear your side. Not to mention overtime by even an hour is a crime. I was a forklift driver for a year without ever having a license no training either. My employees on the floor with me were great. They don't care about safety just getting the trucks loaded fast. This is by far the worst company I've worked for. Hope this helps someone

Hire people who can SEE & care about their Fen Job. Go with…read moreUPS or USPS who take PRIDE in what they do.

The store manager here went above and beyond to help me with my packages. He even offered to help…read moreme get in touch with shipping a certain way that showed me he cared that I resolve my issue.

I ordered my Christmas cards from here and they turned out exactly as promised. Not only were they…read moreaffordable, but turnaround time was quick. I will definitely keep getting my Christmas cards here

I was in a pinch to get some business cards last minute and Nina went above and beyond to ensure I…read moregot them in time, about 8 hours ahead of schedule! Can't put into words how appreciate I was/am for her effort! Not only that, they came out fantastic! Thank you Nina!

I have used their services back in 2013 for picking up and shredding documents. I had decided to…read moredrive up recently (within about 7days of the new year) and save some time and money. Here's the thing about old documents,like maybe some of you out there, I still had a lot left going back some 16 to 17 years. Now like a lot of people out there I have a shredder. Let's be honest though,how many of us (10 pages at a time) will actually shred such a big amount in a relatively short time? Raise your hand. (Pause). Yeah me neither. This is where neighborhood parcel comes into the picture. They are quick and efficient. If you take the drive up there my advice is to look for parking space 999( no not even making this up) as that is right in front of the building. They remembered me from a few years ago (hey I had a ton of old papers then). They are friendly as well and weigh each loose bag by the pound. Ironically I filled out and had them mail out the notarized certificate of document destruction. They will also email it to you only if you prefer. I can't tell you how much time they saved me (as I am getting to that stage in life of weighing time vs. money vs. the fact I won't do it all myself in this case). The relief of knowing that these old documents I was never going to look at again were all gone is priceless. If you've got a whole lot of documents you have been "meaning to get to" bring them here.

Beware of this place !!! The reviews are correct. Rude…read morecustomer service is an understatement My FedEx plastic sleeve ripped and I asked if I could have one ? SORRY was the response. The drawer is closed and I have to charge you for it. They are FREE Go elsewhere folks!!!

They were prompt in replying, showing up and in delivery -- just about as speedy as was possible…read more My shipment was maybe moderately priced, but it felt like a good value. And the crew was very professional. Would strongly recommend.

I have worked with Boston Courier for three years now and they've been wonderful! They helped move…read moremy event supplies from our warehouse to the hotel for our event with ease. They are very reliable, do a great job every time and I couldn't do it without them!!

Ok place. Kisok isn't working so i couldn't ship my packages on time.. but it's ok placeread more

I never had any issues with them. They should hire more employees to work at the deskread more