The team at the North Chelmsford Post Office is fantastic. They go beyond to assist families. Their…read morePostmaster goes beyond to help those with needs.

I'm reporting this location to the attorney generals. I've had various issues with the delivery…read moreman. Now he's leaving a notice on my door saying "fix your door or I'm suspending services". Here's the ridiculousness in this notice: The screen door is just propped open. When I run errands with my daughter I prop it open because I have to carry her car seat up the steps and it's a struggle. I can't wait to put in a formal complaint. There is NOTHING broken and ther is NOTHING obstructing my mailbox. So lazy!!!!

I ordered a package through Amazon and it was supposed to be delivered to my house by the postal…read moreservice. Yesterday I was expecting my package. When it was around 7pm I looked to track my package since it hadn't been delivered yet. I saw I had an email saying "delivery attempted". When I looked further into the email it said "mailbox was full". I had ordered a package that was 3 cases of energy drinks and a diploma folder so how is that supposed to fit in my mailbox. My common sense tells me to leave it at the doorstep like majority of packages are left. In my mailbox was one piece of paper saying I had to pick up my package since I wasn't home. But the slip didn't even say where to pick up. I tried calling the number general postal service number but it wouldn't accept my tracking number. Even though this was a minor inconvenience the reason that the very nice lady at the front desk gave me was inexcusable! Apparently the lady that was supposed to drop off my package is known to give slips saying "delivery attempted" when packages are too heavy. The nice lady even said the person delivering "only has a few more years before retirement. My understanding from reading the Indeed website is that the expectation is employees are to lift up to 70 pounds. If this employee is known for not completing her job why does she still have one?

I had a package sent to a friend suddenly get returned to sender. I looked at the address and the…read morespelling of the street name was off by a single letter, so they gave up and sent it all the way back to Pennsylvania. No second look at the rest of the address, just sent it back out. Lazy.

The staff is helpful and engaging. It can be busy in the post office but they are good at moving…read morethings along. My experience for the last 15 years has been great.

The hours posted on the internet state the location is open until 5:30. The USPS 800 number also…read morelist location hours as closing at 5:30. I entered the post office at 5:05. There were no priority mail labels in the lobby so I waited in line and when it was my turn I asked for a label. I stepped to the side to complete the label. Unfortunately, the price was higher than I expected so I decided to switch to a flat rate box. I asked for a box - clearly aggravated from our first encounter, Kathleen became much more upset. She told me "she closed 10 minutes ago" it was 5:17PM - I said I thought you closed at 5:30, she said no, threw a box at me (literally) and went to lock the doors. At this point I realized I was locked in the post office and I felt very uncomfortable. I asked to be let out and didn't mail my package. I typically visit this location in the morning - Kevin and Sandra are great! I will not return to this location though after this encounter.

The service at this location is the worst I've ever encountered. I walked in here wearing shorts…read moreover the summer and the attendant said "didn't your parents ever give you a coloring book as a kid?" Because of my tattoos. They are rude, snarky, offensive, and overall unhappy people. I'd happily recommend driving to the Spring Street USPS for better service. Also, unlike UPS, they don't tape your packages. The attendant printed my ticket then said I either have to buy tape or an envelope to mail my (boxed) items. I said I'll just go home and tape my box, and he paused and looked at my like I'm stupid. Why should I pay more money when I have tape at home??? Also why wouldn't he have told me this before he printed the label as I opened the box in front of him?

shipping packages out daily and The staff here is professional are great to work with. The cost is…read morereasonable for the requested service.

It was quiet on a Monday afternoon, parking is easy as long as you see there is one entrance and…read moreone exit. Evan was very helpful and although was not at the counter when I entered, he was quick to arrive to help. He was friendly and found me the most economical option for what I was looking for and I was done in less than 5 minutes.

They literally perform their jobs in a professional manner, compliant to their own rules and…read moreregulations. The office is clean and generally well stocked. All employees get to you as quick as they can. We've picked up packages without issues, multiple live animal deliveries without issue. Bought stamps without issues. Perhaps when people expect special treatment and for the employees to break the rules, like Jennifer, you'll be disappointed.