Last week, there were 2 days when I didn't get any mail, even though the email I receive daily said…read moreI would be receiving. I tried calling 2 numbers today to speak to someone about this. At the Ford Road office, I was transferred to an "operator" and then cut off. I have NEVER known the post office to "not deliver" mail.

They lost my passport and money order while in transit with them. Thy pretty much told me "oops,…read moresucks to be you" afterwards. They would not help, wouldn't even look into the matter. Mail is NOT secure with them

All I can say is this location is busy. On some days it hit or miss when you have to stand in long…read morelines. Sometimes I think they don't understand that their busy times is during people's lunch breaks and right after work gets out (around 4-5pm) in the area, that the lines are long and need more window help. So the best times are the mornings, or after 1pm to visit. I have no complaints about the staff, only that I feel sorry for them when people come up to the window and don't have their packages done properly, or understand how to packages boxes. And this makes the people in line, frustrated. I understand that sometimes there's a language barrier but maybe they should post directions in multi-languages.

Very disappointed with this location. Dropped priority packages off yesterday 12/14/19. As of today…read more12/15/19 they have yet to be scanned. These are priority packages which means they should have been scanned so people can track them. I went to the location today. They have no idea why they weren't scanned or even where they are. So my advice, make them scan package right in front of you and get a receipt if you go to this location. The staff member that was helping also could have cared less and seemed annoyed and bothered that I had questions about priority packages I paid for and they lost. Very disappointed!!

Let me be the first to say that going to the post Office…read moreusually isn't a great experience. However, if all my business was done with clerk #9 I'd stay at the post office. I'm in town visiting family and wanted to mail some last minute items I found for my dad. We walked up with a flat rate box for two small bags of pistachios and he immediately said this isn't the best option, it's going to be too expensive. He helped us find the cheapest option to get them there fast then proceeded to find us a box to ship it in. Mind you, he was the only one working but not once did he rush Or dismiss us to get through the line faster. He was very friendly smooth and helpful. Honestly we walked out of there with a complete respect for him and his professionalism as well as his work ethic. Thank you clerk 9! (I'm sorry I don't remember his name)

Great Customer Service and helpful employees that are very kind to customers. I definitely enjoyed…read morethe good laughs and positive attitude.

I went in today to try an pick up my package to be told the address had to match my id which…read moredoesn't make an sense if my picture matches the face what's the difference the she was very rude in conversing with me terrible the mail carrier didn't leave anything at my door and I waited all day so they will lie and say that they came

A year ago we needed to order a new key for our mailbox (condo complex) it took months and weekly…read morecheck ups to see what the issue was. Fast forward a year & Im currently standing in line with 13 other people. There's 3 clerks working at the counter with no sense of urgency at all. We have been waiting for over 30 mins. One of the ladies just asked if there's another clerk available in the back...we are yet to see her. I recommend coming first thing in the morning if you have to come, because this is horrible.

How do you review a post office?…read more 1.) Location: Best in the world,, corner of Southfield and Fort (minimal traffic) 2) Parking: Super didooper awesome. Always had a parking spot every time I came to do mail stuff. 3) Interior: it's a little older, but everything is in working order. Clean, neat, orderly and not a spec of dirt anywhere. 4) Employees: exceptionally friendly and welcoming. They're always glad to help you out. I don't know what kind of other things to talk about when it comes to mail. I walk in, drop my mail or a package off, I pay for it, I walk out and I'm good to go. My mail or package gets there early is a plus, but all in all I just need it to get there in a timely fashion or even if it's extremely backed up, I would just want the item to get there period.

I went to get a document notarized for my business the rep Andrew was great along with the other…read moreyoung lady but the managers energy was terrible, she did not greet she was very very unfriendly, definitely will not be back again. Everyone has something going on and it's essential to remember that especially being a manager at a business, it was the day of system outages, she needs to perhaps take some retraining courses on behavior, etc. Again the other two employees were great! I would dislike working with her tbh!

Fast service and always polite. Highly recommend them. I always choose this location for all my…read moreshipping needs for their outstanding and friendly service.

the girls here are great Kyera & April . some days it's a little busy due to passport but they try…read morea good program here . most of the reviews are false . I never experienced any bad service plus they have all the good stamps

The Melvindale Post Office has a very large parking lot. It is easy in and easy out even during…read morebusy times because of the road it is on. Use caution, as usual. This Post Office is not open all the time and there is no access to the lobby when it is closed. Keep an eye for the time if you want desk service or any special work. What makes this Post Office unique is a drive-through window - however, according local residents the drive-through window has never actually been in operation. There are two mailboxes outside the building in the back. Both the fact that the drive-through window is not in use, though certainly a cool feature not seen every day, and that the mailboxes are at the back of the building and made for cars this Post Office gets a '3'. The folks that work here are the best!

I get to post office at 5pm they close at 6pm it's Sunday it's two ladies in the in the hallway…read moretalking personal problems the door lock inside and she told me no one to help me lady will be back in 30 minutes

The mail does not get delivered. No reason I should have to constantly come to the post office if I…read morewant my mail.

Very poor customer service. Workers behind the counter are lazy and rude. They skipped the survey…read moreso I don't give them a poor review so I'll do it here.

If I could give 0 stars or even negative stars I would. This place is an absolute joke! First off,…read moreI have not moved in about 12 years. Several months ago the post office started sending some of mine and my husbands mail to my father in laws house. Not just your regular joe mail but a bill, tax docs, etc. The mail had our actual mailing address but a sticker on it to forward to my father in laws address. Then some of my teenage daughters mail started going to his address. We did not change our address!!! We have made several attempts to correct the post office's mistake with no help what so ever. They kept telling us to fill out a change of address form, but we NEVER changed our address. They fucked up and now we each need to fill out a new form? After failed attempts online, my husband went up to the post office today with several address proofs including his drivers license (with the correct address as it has never changed), mail (utility bill with his name and the address), soc. sec. card, birth certificate, in case they need proof he is who he says he is. Still an issue!!! The person assisting him said he couldn't do anything. Another employee aggressively typed something on the computer and told my husband he will receive an email for the next step. The email basically stated they couldn't verify him and to just inform everyone of an address change! ARE YOU SERIOUS? WE NEVER CHANGED OUR ADDRESS! What do we have to do to correct an issue that the Post Office created? What happens if my father in law moves and then someone else is getting our mail? Talk about risk for fraud. I will be reaching out to the Governor for help. It sucks to have to go to such lengths for something so simple. DO BETTER!!!