The lobby used to be open after hours and early in the morning. The last two times I've been there,…read morethe door has been locked while other businesses in the mall were still open. Unsure why they changed this, but if you don't get in there before 6pm, you're SOL. Tried the next closest one and the package bin was jammed. Thanks.

Horrible place rude desk agents...rude management... trying to do a verification of change of…read moreaddress ...and if they can be any more inefficient. They are ..it was like the twilight zone..these two women on the front desk... ignorant and stupid...it's these two I don't recommend this location for anything.but closure...

All I can say is this location is busy. On some days it hit or miss when you have to stand in long…read morelines. Sometimes I think they don't understand that their busy times is during people's lunch breaks and right after work gets out (around 4-5pm) in the area, that the lines are long and need more window help. So the best times are the mornings, or after 1pm to visit. I have no complaints about the staff, only that I feel sorry for them when people come up to the window and don't have their packages done properly, or understand how to packages boxes. And this makes the people in line, frustrated. I understand that sometimes there's a language barrier but maybe they should post directions in multi-languages.

Very disappointed with this location. Dropped priority packages off yesterday 12/14/19. As of today…read more12/15/19 they have yet to be scanned. These are priority packages which means they should have been scanned so people can track them. I went to the location today. They have no idea why they weren't scanned or even where they are. So my advice, make them scan package right in front of you and get a receipt if you go to this location. The staff member that was helping also could have cared less and seemed annoyed and bothered that I had questions about priority packages I paid for and they lost. Very disappointed!!

The Melvindale Post Office has a very large parking lot. It is easy in and easy out even during…read morebusy times because of the road it is on. Use caution, as usual. This Post Office is not open all the time and there is no access to the lobby when it is closed. Keep an eye for the time if you want desk service or any special work. What makes this Post Office unique is a drive-through window - however, according local residents the drive-through window has never actually been in operation. There are two mailboxes outside the building in the back. Both the fact that the drive-through window is not in use, though certainly a cool feature not seen every day, and that the mailboxes are at the back of the building and made for cars this Post Office gets a '3'. The folks that work here are the best!

Usually not busy so it is a good place to go but call ahead because lately, it has been closed for…read moresome reason.

Big central post office, but the shop part is nice and personable. Well lit, well stocked, I liked…read morethe friendly staff and selection of stamps. The walk up to the post office was slippery and dangerous (freezing rain), but that part of the sidewalk wasn't USPS property. Easy walk from the Cambria hotel, next to the Wayne County Community College.

Dwight is a miracle! Always willing to help and go the extra mile. I also love this location's…read moreextra hours

I went in today to try an pick up my package to be told the address had to match my id which…read moredoesn't make an sense if my picture matches the face what's the difference the she was very rude in conversing with me terrible the mail carrier didn't leave anything at my door and I waited all day so they will lie and say that they came

First of all who delivers mail at 8pm on Saturday! These delivery times are ridiculous.... the post…read morelady doesn't even put my packages on the porch properly and doesn't knock! This is the second time I've had to leave y'all a bad review. It's getting out of hand!

This post office is so quick and so in order i love it!! They are always so accomidating and so…read morewilling to offer a helping hand! I just found my new favorite post office!

They lost my passport and money order while in transit with them. Thy pretty much told me "oops,…read moresucks to be you" afterwards. They would not help, wouldn't even look into the matter. Mail is NOT secure with them

How do you review a post office?…read more 1.) Location: Best in the world,, corner of Southfield and Fort (minimal traffic) 2) Parking: Super didooper awesome. Always had a parking spot every time I came to do mail stuff. 3) Interior: it's a little older, but everything is in working order. Clean, neat, orderly and not a spec of dirt anywhere. 4) Employees: exceptionally friendly and welcoming. They're always glad to help you out. I don't know what kind of other things to talk about when it comes to mail. I walk in, drop my mail or a package off, I pay for it, I walk out and I'm good to go. My mail or package gets there early is a plus, but all in all I just need it to get there in a timely fashion or even if it's extremely backed up, I would just want the item to get there period.

A year ago we needed to order a new key for our mailbox (condo complex) it took months and weekly…read morecheck ups to see what the issue was. Fast forward a year & Im currently standing in line with 13 other people. There's 3 clerks working at the counter with no sense of urgency at all. We have been waiting for over 30 mins. One of the ladies just asked if there's another clerk available in the back...we are yet to see her. I recommend coming first thing in the morning if you have to come, because this is horrible.

Fast service and always polite. Highly recommend them. I always choose this location for all my…read moreshipping needs for their outstanding and friendly service.

They're good at their jobs, but only the task-oriented part of it. I'm surprised at the reviews…read moresaying how nice they are. Nearly every employee has a negative, nasty look on their face. You won't be greeted with a smile. You'll receive a generic greeting because it's in their job description. No people skills or actual kindness. But they WILL bite their tongue if they're impatient with you. The impatience is still obvious though. You can tell they don't like customers and that your presence is a bother to them. I once had an issue and dealt with the manager Andrew. He was hostile and clearly impatient with me. Was I rude to him? Nope, never. I had a genuine smile and was extremely polite. I work in customer service and know how to actually be nice to people, including everyone in this bunch. I've been nothing but nice to all of them for years, and have received zero kindness in return (except for one or two of the newer employees). I see them relate to each other and talk nice because they work together. But customers? No, why be kind to them. My last visit was the best because of the brunette girl with the sunglasses on her head. She loves to smile at my husband, but is catty towards me. She looks me up and down all the time and has for years. I have confidence in myself, so there's absolutely no jealousy here. I've never said anything and have never even given her a funny look. Nothing... I'm guessing she's jealous because I'm thinner? I don't know what her problem is. I've tried being nice many times, but she puts on a snobby act and seems incapable of genuine kindness. It's sad.

They need to be retrain. They don't seem to know what they're doing. Can't get nothing right when…read moreyou need your address change they continue to send your mail to the same address. Service is no good.

The mail carrier claimed he delivered my package in my mailbox. it was sent from my pharmacy. He…read morewas the same new mail carrier that delivers mail all over Southgate to the wrong addresses. Also I went yesterday to stand in line to get stamps there was no one at the desk. And then this lazy woman dragged her butt out front and waited on the last person in line. After everyone else stood in line for 10 or 15 minutes. I think they need to get rid of their new hires and hire people who really want to work.

The employee was polite. The line moved fairly quickly. But I was shocked that they're not…read moreenforcing mask wearing by the workers, only customers. WTH?! And she needed to open her window to get the packages from customers. She had her new looking masking next to her as I saw her handle it while she helped a customer. I thought she was selling masks at first because she was holding it as she helped the first woman. But she never put it on. She helped about 8 customers while I repacked and labeled my parcel.

The employees here are the best. Bright and cheery even on a rainy day. Hours are a little tight…read morebut serviceable for business. It is also a historic Post Office which retains much of its charm from 1937 which is the year it was built. All services are available here. I enjoy the official charm and the workers here are kind and accurate in their dealings. It is in a perfect location with plenty of room for loading or unloading in the parking lot. There is a driveup mailbox too!