Certain employees at this location are rude and sarcastic. They are in desperate need of intense…read morecustomer service training. They talked down to you and make you feel humiliated. I don't believe things will change but I had to voice my opinion based on my experience to warn others

How about answering the phone to answer me about my package that says it was delivered. It says to…read morecall with a number. I called It says call the courier...it's the same number....it rings..says transferring to operator...rings and then goes to a busy signal and then hangs up! Did it every I tried calling. Must be hoping people give up about their package that wasn't delivered. Bad service!

The lobby used to be open after hours and early in the morning. The last two times I've been there,…read morethe door has been locked while other businesses in the mall were still open. Unsure why they changed this, but if you don't get in there before 6pm, you're SOL. Tried the next closest one and the package bin was jammed. Thanks.

Horrible place rude desk agents...rude management... trying to do a verification of change of…read moreaddress ...and if they can be any more inefficient. They are ..it was like the twilight zone..these two women on the front desk... ignorant and stupid...it's these two I don't recommend this location for anything.but closure...

If I could give 0 stars or even negative stars I would. This place is an absolute joke! First off,…read moreI have not moved in about 12 years. Several months ago the post office started sending some of mine and my husbands mail to my father in laws house. Not just your regular joe mail but a bill, tax docs, etc. The mail had our actual mailing address but a sticker on it to forward to my father in laws address. Then some of my teenage daughters mail started going to his address. We did not change our address!!! We have made several attempts to correct the post office's mistake with no help what so ever. They kept telling us to fill out a change of address form, but we NEVER changed our address. They fucked up and now we each need to fill out a new form? After failed attempts online, my husband went up to the post office today with several address proofs including his drivers license (with the correct address as it has never changed), mail (utility bill with his name and the address), soc. sec. card, birth certificate, in case they need proof he is who he says he is. Still an issue!!! The person assisting him said he couldn't do anything. Another employee aggressively typed something on the computer and told my husband he will receive an email for the next step. The email basically stated they couldn't verify him and to just inform everyone of an address change! ARE YOU SERIOUS? WE NEVER CHANGED OUR ADDRESS! What do we have to do to correct an issue that the Post Office created? What happens if my father in law moves and then someone else is getting our mail? Talk about risk for fraud. I will be reaching out to the Governor for help. It sucks to have to go to such lengths for something so simple. DO BETTER!!!

Sucks, ordered something from Amazon. Said they attempted delivery noone hase been here. my…read morehusband and I were sitting outside, tried to call and you can' t get thru to an agent. I will also let Amazon know they need to drop them. There has bee no mail trucks on our street all day

How do you review a post office?…read more 1.) Location: Best in the world,, corner of Southfield and Fort (minimal traffic) 2) Parking: Super didooper awesome. Always had a parking spot every time I came to do mail stuff. 3) Interior: it's a little older, but everything is in working order. Clean, neat, orderly and not a spec of dirt anywhere. 4) Employees: exceptionally friendly and welcoming. They're always glad to help you out. I don't know what kind of other things to talk about when it comes to mail. I walk in, drop my mail or a package off, I pay for it, I walk out and I'm good to go. My mail or package gets there early is a plus, but all in all I just need it to get there in a timely fashion or even if it's extremely backed up, I would just want the item to get there period.

The Lincoln Park post office employees are always courteous and helpful. I live in a nearby city…read morebut go to this office because of the great customer service!

The employee was polite. The line moved fairly quickly. But I was shocked that they're not…read moreenforcing mask wearing by the workers, only customers. WTH?! And she needed to open her window to get the packages from customers. She had her new looking masking next to her as I saw her handle it while she helped a customer. I thought she was selling masks at first because she was holding it as she helped the first woman. But she never put it on. She helped about 8 customers while I repacked and labeled my parcel.

The employees here are the best. Bright and cheery even on a rainy day. Hours are a little tight…read morebut serviceable for business. It is also a historic Post Office which retains much of its charm from 1937 which is the year it was built. All services are available here. I enjoy the official charm and the workers here are kind and accurate in their dealings. It is in a perfect location with plenty of room for loading or unloading in the parking lot. There is a driveup mailbox too!

Fast service and always polite. Highly recommend them. I always choose this location for all my…read moreshipping needs for their outstanding and friendly service.

They're good at their jobs, but only the task-oriented part of it. I'm surprised at the reviews…read moresaying how nice they are. Nearly every employee has a negative, nasty look on their face. You won't be greeted with a smile. You'll receive a generic greeting because it's in their job description. No people skills or actual kindness. But they WILL bite their tongue if they're impatient with you. The impatience is still obvious though. You can tell they don't like customers and that your presence is a bother to them. I once had an issue and dealt with the manager Andrew. He was hostile and clearly impatient with me. Was I rude to him? Nope, never. I had a genuine smile and was extremely polite. I work in customer service and know how to actually be nice to people, including everyone in this bunch. I've been nothing but nice to all of them for years, and have received zero kindness in return (except for one or two of the newer employees). I see them relate to each other and talk nice because they work together. But customers? No, why be kind to them. My last visit was the best because of the brunette girl with the sunglasses on her head. She loves to smile at my husband, but is catty towards me. She looks me up and down all the time and has for years. I have confidence in myself, so there's absolutely no jealousy here. I've never said anything and have never even given her a funny look. Nothing... I'm guessing she's jealous because I'm thinner? I don't know what her problem is. I've tried being nice many times, but she puts on a snobby act and seems incapable of genuine kindness. It's sad.

Let me be the first to say that going to the post Office…read moreusually isn't a great experience. However, if all my business was done with clerk #9 I'd stay at the post office. I'm in town visiting family and wanted to mail some last minute items I found for my dad. We walked up with a flat rate box for two small bags of pistachios and he immediately said this isn't the best option, it's going to be too expensive. He helped us find the cheapest option to get them there fast then proceeded to find us a box to ship it in. Mind you, he was the only one working but not once did he rush Or dismiss us to get through the line faster. He was very friendly smooth and helpful. Honestly we walked out of there with a complete respect for him and his professionalism as well as his work ethic. Thank you clerk 9! (I'm sorry I don't remember his name)

I usually get really good service here. My ONLY complaint is that the self service machine used to…read moremake your visit faster And more convenient, has yet to work. The last time I was here, it was a long constant beep. This time it took me all the way to the payment screen, just for it not to read my card. And before anyone comes with the jokes, it happened to the person behind me as well (I had to wait and see if it worked for anyone else). Either way it goes, I wasted time at the machine and still ended up coming on the inside and standing in line behind 6 people - with 2 people at the window. Just go ahead and put an out of order sign on the machine; Save us all some time.

Every one that work today need to work in the back and stay i was in line 1 hour just for a book of…read morestamps may 3 , 20026 afternoon. 3 pm to 4.30pm 1 hour and 30 minutes damn shame.

I have been using this stores location UPS my whole life and they are always the very best ! Today…read moreChelsea helped me , and I thought it was so great that you guys were open on Sunday . But Chelsea Caitlin and all of the other girls and that UPS Store all deserve a raise because they work very hard and very fast !

TLDR : If you told me I had 5 minutes left to live, I'd ask you to drop me off here because it…read moretakes an eternity to get your label scanned. If you're looking to do a quick drop off a package to UPS for any reason whether it's shipping across the country or for an Amazon return, let me just tell you right now this is not the location to go to. As they have it, the lines don't start at the counter the line start in the middle to back end of the store so the lines are always overpouring outside of the store resulting in people waiting in the street or on the side, blocking H&R Block . The service is something else, they make you feel almost incompetent for trying to ship a package and question your address to make you feel as if you are now gaslighted. The outrageous requirement to purchase a whole roll of tape from their overpriced sectional is mind-boggling. This is the only location I know of an all of UPS that requires you to purchase a roll of tape for just a strip in order to seal your package. I have never experienced any other location and let me tell you it just reflects poorly on the management style by doing so. In my opinion, there should be two lines while at at this location. One line for all scanning goes to ensure that everyone gets their receipt because as the review left by someone similar, they've had multiple packages be stolen and this UPS will not check the cameras or give you an excuse as to why they cannot. The other line strictly for people who are looking to send out a package. This would really streamline the service and would actually make more people feel comfortable coming here.