One of the rudest business owners I have ever come across and I'm sick of it! It's a bummer every…read moretime I have to ship something through her! She is nasty, rude, bossy, treats customers like they are two years old! She needs to fire herself!

The lady that runs this place is the most rude person I have ever met. She has the worst attitude!…read more Bossy, snippy and non customer oriented! I will drive my shipping, printing and photo needs clear to Aberdeen before I give her more business.

I highly recommend this business if you need to mail a package. I needed help printing a shipping…read morelabel, packaging a small item to ship out and these guys took care of the whole process for me!

UPX/ Zach Schmauss have a great professional and helpful approach to identifying and addressing…read moreshipping issues. I have had 2 Amazon returns that were directed to use UPS. Since UPX is the sole UPS option, no big decision to be as to where do I go. When there is one option many times, it results in a less than inspiring service. But, not here!!! Great service, attitude, knowledgeable and I always leave smiling. Two thumbs up!!!

Immediate response. Detailed answers. Highly professional and useful. I can't make the stars light…read moreup, but I would give a five star review so far.

This place charges almost 3x what it would cost to send directly from Fed Ex location, which in…read morecase you're wondering is in Silverdale and well worth the drive. Another option would be to just have Fed Ex pick your package up at your residential address, which is 16$. Lastly, Walgreens on Bethel also offers the same service but I'm unsure whether they charge similarly obscene fee's. After looking at the situation in more detail it appears this excessive markup seems to only apply to Sunday delivery. Through Fed Ex a Sunday delivery by noon 111.44 and through Pack and pay a lot, it would have been in excess of $300. Pack a Pay a lot charged us 102.85 for a Monday by 8pm which is Standard Overnight and Fed Ex would have charged 98.14, which isn't much of a price difference.

Excellent customer service. The gentleman who assisted my son and myself pointed out a better deal…read moreon a printer that was cheaper and had mote options. He saved me so much that I purchased a new office chair for my wife. It was refreshing to see someone care that the customer gets the best experience. His actions were simply and honest and resulted in me spending several hundred dollars do him helping me save money on a printer instead of trying to up sell me once. Now they have a customer for life. Thank you (Stephen I think) for a wonderful experience!

The worst customer service..Called to verify a package was sent out, as it was not showing…read moreconfirmed on my end..i was shipping 2 packages..1 pkg confirmed, the 2nd pkg not..both done at the same time..the gentleman i spoke with would not do as requested..i was told if i brought a pkg in, no matter how many, it was processed..its not his problem..would not go look after a 2nd request..now i have to go thru the longer version of trying to verify...

This ask me to rate my experience. I checked a 1star because I felt it might be necessary to have…read moremy complaints noted herein. Fact is my rating would be a minus -5 stars and then some. This place is a crooked outfit. The lady that helped me was beyond rude. Furthermore she attempted to overcharge me $228 and change to ship a package via Fed X to Florida. Little did she know I ship regularly to locations in Florida and throughout the US. When I questioned her about the price she suggested I send take it to USPs in town which would ship it for $28 and some change. I told her there was no way in hell Fed X charges the rate she quoted me to ship to my package to Florida. I have shipped numerous packages the same size to Florida via Fed x and not once have I been charged anywhere close to the amount she quoted me. I subsequently went to an independent shipping company in downtown Shelton on Railroad Ave. Very friendly and helpful. They weigh and measured my package, and told me it would cost me $28 and change to ship it to Florida. Exactly $200 less than the price I received from Shelton Mail and Ship. Surprisingly this is the second time I have had an independent shipping and packaging outlet attempt to pull this scam on me. i will be reporting this to the State Attorney General's office along with the other company's including FedX and UPS that this scam outfit claims to represent.

She's the best. I love this store and I love supporting her business. I wish you were open a little…read morebit more but it's OK.

Carlos is amazing. I highly recommend them for computer repairs. They have also faxed things out…read morefor me and made copies, and they have a notary of public. Very convenient for our area, and the people are very helpful!!!

I'm writing in response to the two star review of Zeppelin below. I personally know the owner and…read moreknow of the web-site in question, as I am part of the club in question and set this up 22 years ago. Zeppelin was responsible ONLY for domain hosting (for which he took personal responsibility to protect on behalf of the club so as to not have unauthorized people transfer the domain) and server space. They do not offer services of web-site support. The statement "we had an issue with our website not being operational and it took them over one week to resolve which was unacceptable" is, and where it is in the paragraph, is misleading to the point that it appears that they did not help said person below. Zeppelin went above and beyond helping with the web-site issues he called about and had no responsibility to help. Zeppelin went out of their way to help with web-site issues. After a week of support (during the holidays), Zeppelin had to cutoff the support for which it was taken personally by said person below Zeppelin was not helping him anymore. Said person below took the low road and, during the November holiday week, represented himself as an active board member (for which he wasn't) and demanded the domain be transferred immediately. Zeppelin would not release the domain as they had an agreement (which unfortunately was not in writing) to protect the web-site on behalf of the club board. When he did not receive immediate action he became rude and reported Zeppelin to the Washington State Attorney General's office. So the week in question never would have been an issue if said reviewer below would have understood how much Zeppelin went out on a limb to help. Where the confusion resides is Zeppelin, not understanding what was happening and being reluctant to release the domain without proper board authorization. Communication may not of been the greatest as it happened so quickly and there was not a process in place. Here are some questions related to said person below review answered: Was the web-site unavailable to web browsers due to negligence or anything directly related to Zeppelin? ANSWER: No, it was always available. Was the problem with the web-site being broken anything to do with Zeppelin's negligence? ANSWER: No, it was not Zeppelin's responsibility to to assist in maintaining the web-site and it's functionality. Was it critical that the domain be transferred immediately during a holiday week? ANSWER: No, the person below feeling he was wronged decided to make it about the domain transfer immediately which aggravated the situation. Does said person have sole authority to request said transfer (not being an active member of the board)? ANSWER: No, which could have been done civilly if the whole situation had been handled appropriately. Zeppelin is a GREAT small business and I would HIGHLY recommend them!! If you host your domain through Zeppelin as the member of a business or club, rest assured Zeppelin will protect your domain from unauthorized access. Don't just take my word for it, see what others are saying on Facebook! https://www.facebook.com/zeppelinshipping/reviews

Great local place for a variety of needs. It's a postal express, so packages, etc, but they are a…read morenotary, licensing spot, and a ton of other services. Staff is always helpful, knowledgeable and eager to make sure your transaction goes smoothly. Also, a great disc golf shop, in case you are so inclined!

Service has gone downhill since I first started going there many years ago. One person in…read moreparticular has lost his game and is just rude, if not slanderous in his statements. Do yourself a favor and find another place where the service is better.

If the power goes out in Olympia and you need a notary, come here. Everyone working there is a…read morenotary. $15.00 or just go to your bank. It could be free to have your legal documents notarized. Oh and if it has to be signed documents, get a copy or take a quick picture of them.

This is a great place for all your packing and shipping needs. Sometimes I drop things off to be…read morepicked up, buy a variety of packaging from envelopes to USPS packing two boxes. Recently, I had them box up a precious heirloom lamp for a long road trip. They're so friendly and helpful there no pressure just friendliness! Prices are absolutely fair

I had errands to run in Sequim and one included needing a notary. I gave a quick call to make sure…read morea notary was staffed that day and thankfully one was. From the call to the shop, the actual notary services and checkout was all handled with friendly, efficient and helpful service for $15 per person for a stamped page. The shop was larger than I expected, looked new and I was pleasantly surprised by all the cute cards, fun lil gifts and local bric a brac. It was a pretty busy place but the staff didn't miss a beat.

I have used them for shipping large packages several times now and the care and service has been…read moreoutstanding. I've also had feedback from the family members who were on the receiving end of the packages and they were amazed that everything was in perfect condition. I highly recommend them!!