worst post office on the planet. Very unhelpful staff, long lines at all times of day- the worst…read morearound. Passport service even worse. Stay away if you have a choice! Go to West Concord or Acton- WAY better

Extremely rude bunch at this branch. Unhelpful, snarky and slow as molasses. The customer service…read moreis god awful... they act like you are bothering them. I purposely avoid this branch and suggest you do as well.

I've had a PO Box at this locations for years. Only recently w my long hours at work have I had a…read morehard time picking up my packages. But every time I go there someone is willing to help me out. I've dealt with two different gentlemen, one of them I met today, his name is Gerry. He's the postmaster along with doing other roles at the same time. He went above and beyond to help me out. Was extremely friendly and even took the time to have a conversation with me. He is a true professional in customer service. His kindness and politeness put my faith back in the working world. Thank you Gerry for making my day better!

OPen for later hours on a Saturday. Friendly and efficient service. Has a posted display of stamps…read morethat they have in stock.

Went to pick up my Mail after a hold, the guy says he couldn't find anything and couldn't help me…read more Gave me a phone number that no one answers. This place is hell.

Best post office around! Staff is friendly and helpful, especially when I'm buying stamps.read more

These are the best bunch of people. Customer Service is off the charts!…read moreI highly recommend you come to Carlisle for any services, they are the best!!!!

I love this cozy little post office. The forms desk is well stocked and the staff are polite and…read morehelpful. Today they assisted me with sending a certified letter, which I have not done in a long time, and walked another woman through the customs forms to send an item to China. If a line starts to form a second person comes out and opens another register. There is ample parking, two outdoor mailboxes for when they are closed, and they are accessible during the current road construction. This is part of a complex with a gas station/convenience store, but those businesses charge high metro Boston area prices. The post office is the jewel in the building.

Extremely rude, if they were not govt workers or they would definitely be out of business and out…read moreof a job. I went in to open a po box, greeted the staff and said I was interested in a po box. Staff reply, "What about it?" I replied I would like to open a po box, a staff member shoved a form at me and walked into the back. That's part 1. I filled out the form and brought my drivers license to a large, heavy set white woman. I opened a pdf of my insurance on my phone- 2 required documents. She said she needed a paper form, so I left went to my car and retrieved the registration. She, then, said she wouldn't accept my valid US driver's license because the address was different. None of these requirements are on the actual form, but fine. I show her an employee id- no expiration date. She insists I go home and get a passport or my military id!!! After each new "requirement", she walks off to the back and pretends I'm not there anymore. I have had po boxes at several post offices including this location, for years- never had an issue actually opening the box with valid id. I did have issues with them losing mail, not being open as advertised, and never answering their phone. I'm filing a complaint, not that I expect much to come of it, but people like her is why this area has such a wonderful reputation. My only consolation is that she is probably a deeply miserable person, to feel the need treat people this way.

This post office is great. The people are friendly, our mailman gives our dog biscuits and plays…read moreball with her, and I have never had any problem with the service. They hold our mail when we're away, and always get it right. Our mailman even took the "away" slip for us once because we were late getting it in. All around a nice group of professional people.

Horrible. One time my priority envelop came opened with all content taken out. Filed complaint, but…read morenever heard from them. Another time my express mail was lost, never came to the destination, or came back to me, just vanished. Tracking says it left this office at certain time, and then nothing. Would definitely buy high insurance if I would use their service again..