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US Post Office

1.5 (296 reviews)
Open • 8:00 am - 7:00 pm

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17 years ago

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17 years ago

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10 years ago

The workers here were really sweet and helpful. Especially Shirley!! Shoutout to Shirley

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16 years ago

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10 years ago

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10 years ago

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14 years ago

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9 years ago

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11 years ago

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7 years ago

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11 years ago

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15 years ago

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6 years ago

Horrible 1 clerk working the window on het Bluetooth not wearing a mask line long know one come help to get the Lin down just sad (SMDH)

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18 years ago

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9 years ago

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US Post Office - Greeting card selection

US Post Office

1.6(187 reviews)
2.2 mi•Edgewater

I had the "joy" of visiting this post office last week, since receiving the dreaded notification…read morethat my package was being held here "at customer's request." I requested no such thing & figured I could get this sorted out prior to starting my work day. I quickly got dressed & headed off. There is very limited parking, despite arriving just an hour after opening & of course, the line was long. There was also a notable horde of less than enthused people standing near a blue door. The gentleman assisting the line, was very polite & handed me a green sheet to put my tracking info, phone number, & address on, which was then added to a large pile. You're told you'll be called when your package is ready. This is where it gets bad. After waiting 20+ minutes, a woman appears at the door, tells everyone they should leave as no more than 10 people can be in the lobby at once. I get it - we're in the middle of a pandemic. This did little to get people to leave & I could tell her patience was wearing thin. After waiting another 30+ minutes, she reappears & when I was asked what I was waiting for, I told her it was a package. At this point, I was told to go home & I would be called. Admittedly, this was not how I wanted to spend my morning, & even worse, waste time only to be turned away. I hate being late for work & having to stay later for reasons out of my control. Upon arriving home, I submitted a ticket online (as I have before for packages), & sulked. Do yourself a favor if you find yourself in my position & submit a ticket instead. My package was finally delivered the next day - by a postal carrier who was not wearing a mask, might I add. I am now considering things I order online & it may be worth just paying extra for service with UPS or FedEx.

Horrible customer service. SOOOO INSANELY RUDE. I dislike my job but I still treat people with…read morekindness, it's the bare minimum. The person working didn't even have the correct information and was pressing me to give her information I didn't even need to give her. Sick of rude people on a power trip and the manager sitting behind her was just as rude. The manager or whoever she was with the bad highlights and this person in the photos need to be fired immediately. HORRIBLE SERVICE, AVOID AT ALL COSTS!!!!!!

Photos
US Post Office - The front door and usually the exit. Blocked off. Don't come in.

The front door and usually the exit. Blocked off. Don't come in.

US Post Office
US Post Office

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US Post Office - Broadway

US Post Office - Broadway

1.4(367 reviews)
1.6 mi•Uptown

I've seen far worse post offices than this. Everyone complaining of employees giving an attitude…read moreperhaps need to understand these clerks aren't the complaints department for whatever you have going on. Ask to speak with a supervisor if you have delivery issues etc. It would be much better if some of the customers wouldn't stand in line trying to mail out a single first class envelope and waiting to buy a stamp just for that one envelope. Buy a book of stamps and you will save everyone else's time including your own. It would be much better if this post office had a caller window for people picking up packages open during a certain time of day like 10am or something then it would be easier to pick up packages like it was many years ago. But look at all other retail industries where everything is being automated or self serve so it doesn't surprise me that there is only one window or 2 at most open to help you. Sometimes putting yourself in the shoes of the clerk is all it takes and try seeing it from their perspective. It's not easy to have a postal job. Postal work isn't like a simple 9 to 5 job specially the ones going on route. The biggest problem is there is no parking lot for the customers and its either paying the over priced street metered parking or risking getting a ticket and when the lines are long, like waiting for 15 to 20 minutes in line for people to get their passports done specially if you know how to fill everything out then maybe do it yourselves instead of wa ting everyone doing it for you. Then that takes away time and sometimes its not worth paying overpriced meter parking or risking a ticket for waiting in long line to pick up package specially some rude customers with their kids screaming and jumping around like its a playground. The you all expect the clerks to be all smiling when you wouldn't be smiling either if you had to work in this kind of environment.

This is one of the worst post office experiences I've ever had. I went in Saturday about an hour…read moreand a half for closing and I get there when a shift change and cash store check was happening so I get that I had to wait. But the workers had such an attitude. One of them who wander around told me to go to the next open window but when I got there then the worker gave me attitude while saying I didn't call you up. Then the wandering worker said well she can wait while you get set up. The way they didn't even seem to like each other and have to work together was not making it seem like a safe space. Luckily, this isn't my common post office that I would go to and I'm so thankful for that because the set up is so weird too like you can't even see the employee in the window to know. It's also incredibly dirty inside and there was a homeless person or something asking for money right when you walk in. Didn't feel safe, didn't feel any great customer service, extremely long wait. Never again.

Photos
US Post Office - Broadway
US Post Office - Broadway - Accident when the petty USPS delivery woman rear ended my parked vehicle.

Accident when the petty USPS delivery woman rear ended my parked vehicle.

US Post Office - Broadway - 1 window open, 12 people in line.

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1 window open, 12 people in line.

USPS - Facade with entrance

USPS

1.4(51 reviews)
1.7 mi•North Center, Lakeview

My apartment gets a notice that mail can't be delivered due to the mail-person not being able to…read moreenter the building. All mail must be picked up in 10 days or they'll be sent back to the deliverer. You can pick up your mail during 8AM-5PM M-F or 8AM-2PM on Saturday. *Insert eye roll emoji* If you miss one chance to pick it up that Saturday, then you're forced to go during the hours that everyone works and can't possibly get there in time unless you have to go to work later or something. I came to the station, give my ID, and was told I needed a piece of mail with my address on it. Luckily I had a piece of mail with me or I would have been pissed and shiz out of luck. This was ridiculous since there was no where on the first notice that stated you had to bring something with your name AND address on it. Plus, they won't even let you pick up mail for your roommates. I DON'T SEE WHY NOT SINCE IT'S THE SAME DAMN ADDRESS. LIKE. WTF. If you had delivered it, I'd have access to it just the same. Their rules and policies are ridiculous. The person who helped me took 10 minutes to even find my 2 pieces of mail, and even went back to me once and said I didn't have anything. *Eyeroll

I walked in with a package, already ready to go with a label and everything, asked to drop it off…read moreand the woman was incredibly rude and just rolled her eyes. I guess scanning a package is even too difficult for USPS these days.

Photos
USPS - The customer parking area. Thank you post office workers for taking all of the spots.

The customer parking area. Thank you post office workers for taking all of the spots.

USPS - USPS employees park in the customer parking lot.

USPS employees park in the customer parking lot.

USPS - USPS employees park in the customer parking lot.

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USPS employees park in the customer parking lot.

US Post Office - postoffices - Updated October 2026

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