1. US Post Office

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    Chicago, IL

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    US Post Office

    1.5 (296 reviews)
    Closed • 8:00 am - 7:00 pm

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    12 years ago

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    19 years ago

    Someone please tell me why I'm usually in bed for the night by the time our mail carrier shows up.

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    18 years ago

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    9 years ago

    Please remove the buzzer from the mail pickup door. It is the buzzer to nowhere, no one. Also, some additional staffing would be beneficial.

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    15 years ago

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    Page 5 of 8

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    Review Highlights - US Post Office

    “I even had to look on the caller ID to make sure I was talking to Ravenswood location.”

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    US Post Office - Greeting card selection

    US Post Office

    1.6(186 reviews)
    2.2 mi•Edgewater

    I had the "joy" of visiting this post office last week, since receiving the dreaded notification…read morethat my package was being held here "at customer's request." I requested no such thing & figured I could get this sorted out prior to starting my work day. I quickly got dressed & headed off. There is very limited parking, despite arriving just an hour after opening & of course, the line was long. There was also a notable horde of less than enthused people standing near a blue door. The gentleman assisting the line, was very polite & handed me a green sheet to put my tracking info, phone number, & address on, which was then added to a large pile. You're told you'll be called when your package is ready. This is where it gets bad. After waiting 20+ minutes, a woman appears at the door, tells everyone they should leave as no more than 10 people can be in the lobby at once. I get it - we're in the middle of a pandemic. This did little to get people to leave & I could tell her patience was wearing thin. After waiting another 30+ minutes, she reappears & when I was asked what I was waiting for, I told her it was a package. At this point, I was told to go home & I would be called. Admittedly, this was not how I wanted to spend my morning, & even worse, waste time only to be turned away. I hate being late for work & having to stay later for reasons out of my control. Upon arriving home, I submitted a ticket online (as I have before for packages), & sulked. Do yourself a favor if you find yourself in my position & submit a ticket instead. My package was finally delivered the next day - by a postal carrier who was not wearing a mask, might I add. I am now considering things I order online & it may be worth just paying extra for service with UPS or FedEx.

    Horrible customer service. SOOOO INSANELY RUDE. I dislike my job but I still treat people with…read morekindness, it's the bare minimum. The person working didn't even have the correct information and was pressing me to give her information I didn't even need to give her. Sick of rude people on a power trip and the manager sitting behind her was just as rude. The manager or whoever she was with the bad highlights and this person in the photos need to be fired immediately. HORRIBLE SERVICE, AVOID AT ALL COSTS!!!!!!

    Photos
    US Post Office - The front door and usually the exit. Blocked off. Don't come in.

    The front door and usually the exit. Blocked off. Don't come in.

    US Post Office
    US Post Office

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    US Post Office - postoffices - Updated October 2026

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