This P.O. Is the best around! There's never a line and the Mngr came to the window to assist the…read moreclerk with parcel pickups. The place is always clean and neat. I only get my mail since I was told to ensure my last name stayed on the mailbox. I appreciate this policy to keep down identity theft, since I've been down that road, and it wasn't nice! I highly suggest folks to make this the one to save time at!

I wonder how this Post Office is not investigated half the time. My good to poor ratio has to be…read more1:5. Inconsistent, confusing and "oh, my god...people deserve so much better..." is my rating. Cannot get packages scanned, tell me that they will mot give me a receipt...a bunch of hooey. Do not do your postal needs here.

Staff was extremely helpful when I went to the store to claim a package. Searched all over for it…read moreand called the driver to check Delivery guy not so much though. Got a delivery attempt slip on Tuesday. I was in all day but did not bother to buzz my door even. I requested redelivery 3 times, all failed. Finally Saturday, 5 days after the slip, it was delivered.

I want to add my experience to the many reviews of the post office at 4601 S. Cottage Grove Ave.,…read moreChicago, IL 60653. Unfortunately, my experiences at this location have been consistently disappointing. The level of customer service is far below what the public should expect. Many of the employees I've encountered have been dismissive, rude, and seem uninterested in helping customers. There is often little sense of urgency, even when lines are long or people simply need routine postal services. The employees at this location receive excellent pay and benefits, and with that comes a responsibility to provide professional, respectful service to the community. Instead, it often feels as though doing the bare minimum has become the standard. Customers deserve to be treated with courtesy--not as though they're an inconvenience for asking someone to perform the job they're paid to do. The mail carriers have also been a major source of frustration. In my experience and neighbors, too, mail delivery has been inconsistent, and interactions with carriers have often been curt and unprofessional. Reliable mail service is essential, and residents should be able to depend on it. If you have the time, I strongly recommend going to the main post office at 433 W. Harrison St. instead. In my experience, the staff there are more professional, more efficient, and far more respectful. The extra drive is worth avoiding the frustration of this location. To the management of the Cottage Grove station: this office needs leadership, accountability, and a renewed commitment to customer service. The Bronzeville and Kenwood communities deserve a post office that reflects the hardworking people who live here. There is no reason this location cannot provide efficient, respectful, and dependable service. I sincerely hope management addresses these ongoing issues because the public deserves much better- Ms. P

I've never had a positive experience at any USPS office--until now. The worst by far has been the…read moremain office in Pilsen on Ashland, where the service has consistently been slow and unhelpful. That said, Shannon is the absolute exception and the true cornerstone of this location. She seems to be the only employee actually keeping this office running. We went to the Chinatown location for my daughter's passport appointment, and thanks entirely to Shannon, the experience was efficient, professional, and genuinely pleasant. She handled everything quickly and kindly, and we were in and out without any issues. USPS needs more employees like her. Please keep this location open and allow Shannon to continue providing the excellent service she clearly takes pride in.

Nothing wrong with this post office, it's a small one with limited services but I got my stamps and…read moremailed my postcards and it was all good.

I had the pleasure to meet Jessie Reed from USPS located at 433 W Harrison Chicago IL. He went out…read moreof his way to call me directly and made sure I was aware my mail was not being delivered due to the fact I had made an error on my address change. I was completely shocked that he would take the time to call me and reassure me that he was taking ALL my mail back to the post office so I could pick it up the next day. Sure enough I called him to just tell him I was at the post office to pick up my mail and he was more than happy to bring it down to my car, since it was a good amount of mail. What a gentleman, he was so nice and informative on what I should do to get my mail. I just want him to be acknowledged because I must be honest I had no faith in the postal service workers I had some bad experiences, but Mr. Reed changed that with his kindness. Again THANK YOU for your help and kindness especially at this time (Covid-19). We need more Postal people just like YOU! Sincerly, Mrs. Bez

Kari's Rating 2/10…read more -Takes forever to get anything done -Not enough employees -Man on the end is very nice and personable Plan to drop off a package within an hour. They never have enough people working and the only working man is honestly one of the sweetest employees I've ever met. He's very sweet but they need to hire 83 of him. Please hire more people at this location! It does get fairly busy after work and I went at 10:30am on a Thursday and there wasn't anyone behind the counter for 15 minutes as an associate was belong locate a package for a lady-which is so nice of him but where is everyone else?! Some people even left the line as it was so crowded and they only had a limited time frame to come here. It was that bad! I've come here before when I've had packages to just drop and I use the kiosk but this time I had to go up there personally. The man on the left always takes customer service the extra mile and makes conversation and makes the patron feel welcome, so I have no complaints about him, but they need to employ more employees to help this poor man! I can tell he loves his job and I bet there are other people out there that loves this role too, please find them! Haha

I treat the manager and the postal delivery man with respect and a open mind for understanding…read more thus for the last 20 years i have gotten the same from the manager at the 63rd lowe in chicago post office. And i get the same respectful treatment from mr. charles my postal delivery man . Anytime there is a problem with my mail , it get resolved quickly .

Why people has to be too rude i feel so extremely bad cuz they treat you like you are not the…read morecostumer:( also must of the time their system is down :/ really.

If you live in Prairie Shores you know all about this place because they won't bring packages or…read moreanything too large for your mailbox to the building's package room. You get those slips instead and requesting redelivery when you're home is ignored. So during busy shipping times (holidays, etc.) expect to come here and wait in line forever. Some of the employees are more cordial than others. I had both good and poor experiences and you can tell they are all under a ton of stress. One thing I can say is getting upset with them won't help you at all. In this case you have to adopt some kind of zen mind practice because otherwise you'll wind up having a stroke and still nothing will change here.

I saw the video of the disgusting and illegal behavior of the employees there concerning the 1st…read moreamendment auditor. They all all need to be fired, especially that obese nasty attitude of a so called supervisor!

The friendly employees at this USPS location work quickly and efficently, arr knowledgable, polite…read morerespectful folks, whom care about your shipping needs. I was offered several prices and shipping times for my order. The office is clean here and the oarking lot is near a lit caesars if your hungry

This business is located on 46 and bishop in a small strip mall between a nail shop and a Chinese…read morerestaurant. The other 2 reviews are another location not this one. Every time I come there is no line, and the workers are helpful. This is the only location I would ever have a p o box at because it's always empty never more than 1 or 2 people in line. Best location to use because you're in and out.

If someone would have told me that I would be visiting Post Office - Chicago Lawn Station I would…read morehave called them bluff because prior to visiting it, I had no interest in it. Furthermore, I visited it because the Elsdon Station was crowded with customers leaving me to seek out the nearest which happened to be Chicago Lawn Station. Your only option for parking at this location is street parking which mirrors Ashburn Station, but less the headache in comparison because it has a tad more openings within the area. One thing I took notice of after parking my car was the 7-Eleven next door which is always a plus in my book because I love me some 7-Eleven, hehe. It is just too bad that I likely will never visit this location again because of it being out of my way. As an avid eBay seller, I visit many post offices throughout the city enroute to my committed destinations, and the one thing I take notice of are the set ups. At this location, the inner set up seems spacious with the PO Boxes off to the right yet still in the main area surrounding the customer work station. Visiting any post office, I always expect to encounter some sort of line which can be the deciding factor if I stay or not. Best believe, if I encounter a long line, I am researching the nearest location or I will just return when I have the time. Of course there was a line at this location, but there were also three clerks behind the desk which were mostly dealing with passports. And speaking of passports, the passport hours go from 10 a.m. to 3 p.m. - Monday thru Friday. My overall experience at this location was better than over a half of the other reviewers experiences. I was treated none less than a customer which mirrors many of my other visits to other locations. Needless to say that I deal with them solely for shipping my eBay items and the only issues I could possibly have is that item not making it to its destination, which I rarely have. In closing, with my internship in the West Lawn area near over, I doubt I will return due to this location being out of my way, but it was great to drop in and experience yet another post office in the area. Thomas G

My Name Is On The Mailbox & All Of A Sudden My Hard Copy Driver License Got Sent Back To The DMV As…read moreUndeliverable & Now Today Chime Is Telling Me My New Card Was Sent Back Too... I'm Confused On Why ALSO The Mail Lady In The Office And The Ones Who Drop Off Your Mail Is Very Rude They Look You Dead In The Eye Without Speaking And Just Throw Your Mail On The Porch

1. Have a problem with ANY post office? Let your voice be heard. Call the Chicago District Office…read moreat 312-983-8403. 2. This place could be better. I'm here several times a week and there have been many times I have come to empty windows. I will wait anywhere from five to ten minutes before someone comes up to help. That being said, I feel like a lot of people who work for the post office don't mail anything out or use their online services. I have been battling to get my money back from two packages that were not delivered on time. One woman said I didn't drop them off at the post office. I have a receipt. I was told to go to the original post office I dropped them off. All post offices are the same. I was told that if I got the refund, what stops me from going to another post office and asking for the same refund? WHO HAS TIME FOR THIS??? With all of this back and forth, you would think it's their money they're refunding. It's crazy. I called the 800 number and the District Office. Both didn't understand why I wasn't getting my refund. For the most part, I'm in and out and if a package is lost, I just file a claim. But if you deal with Express anything, it will require nerves of steel and persistence to get what you paid for. I also want to shout out all the delivery folks to ring my bell to get in because our door key opener doesn't work. But, when my regular postman, Gregory isn't around, they either hold my items or say that items can't be delivered. It's crazy.

I have asked the post office on 75th and exchange numerous times, to please tell the postal person…read moreto place my items. Inside of the door is not that hard it's not rocket science please place my items inside of the door. It is open. Why do they continue to leave my items on the front of my door to be stolen. Some of these postal workers are lazy,incompetent and heartless. DO YOUR JOB!!!!!!