I wonder how this Post Office is not investigated half the time. My good to poor ratio has to be…read more1:5. Inconsistent, confusing and "oh, my god...people deserve so much better..." is my rating. Cannot get packages scanned, tell me that they will mot give me a receipt...a bunch of hooey. Do not do your postal needs here.

THE ONE STAR RATING IS ONLY BECAUSE IT WON'T POST WITHOUT A RATING!!!!!!!!!!!! Jackson Park Station…read morelocated 700 E. 61st street. IT IS THE WORST THEY DON'T ANSWER THE PHONE AND THE MANAGER(S) ARE NEVER AVAILABLE. The INCOMPETENT CARRIER ON ROUTE 10 who is relatively new to me. IS RUDE lacking any knowledge of MANNERS and very DISRESPECTFUL PERSON! Our mail has been found thrown on the front porch. She didn't try to open the gate informed me MY GATE IS LOCKED I TOLD HER IT IS NEVER LOCKED YOU JUST HAVE TO PULL IT HARD to open it. THIS SORRY EXCUSE FOR A HUMAN BEING. Proceeds to call me BOO BOO. Who the hell is BOO BOO? RIGHT AWAY THAT LET ME KNOW SHE HAS A LIMITED ABILITY TO SPEAK IN A RESPECTFUL MANNER. I am a senior and demand the RESPECT DUE TO ME AS SUCH. She didn't have the DECENCY to walk across the street to have a conversation with me. Her last defense because she stupid is to tell me I won't be getting anymore mail. Well we not receiving it in a timely manner anyway. Her lazy trifling........it's just one less set of steps to climb. We were informed by another carrier that this block is considered the stair master block. Yes, it's a block of two and three flats. If that's a problem BID on a block with high rises. Our mail has been thrown in the snow and rain it just start happen with this loud mouth DISESPECTFUL female. In the past our mail has been late and misdelivered we have to manually walk our neighbors mail to them and they have done the same for us.

The postal worker has the key to my front door, but leaves it unlocked after she puts the mail in…read morethe mailboxes. Anyone can just walk in. They could at least lock one door. It's not the best neighborhood and they are leaving my tenants vunerable.

It always is a toss up because you don't know if it's busy , . If I had to choose I would say go…read moreearlier in the morning if you could because it probably is slower during that time. Today it was few people in line but it moved pretty quickly which is great. The staff workers were courteous . Nell is so nice and helpful to me. She's an awesome worker for sure

I never leave reviews but I had to shout out the service here! One lady got stuck running the…read moreregister and with tax day coming up the store had a long line. She was an absolute pro, kept things moving and didn't lose her positive attitude!

The people who work here art incompetent and rude. You will wait a long time for service, you will…read moreget berated for asking questions. You will not get answers to your question. The mail carriers who work out of this location are horrible. I never get my packages and rarely get any mail. If I could give it zero stars I would. I would advise to do anything to avoid using this post office. If you're at Trader Joe's shopping and think you'll "pop" in, don't. It will be quicker to drive to another location or to use FedEx at the Walgreens in the same shopping center.

I'm so sick of not getting my mail and filing two claims within a weeks time about missing my…read morepackages!! They always scan it delivered on the day it suppose to arrive , but I never get it!! Going there is wasting gas and time. Getting a call or email back is impossible!! Fire the whole business!!

This is the worst post office I've been to. The workers are the laziest I've ever seen they are…read moredefiant and do not care at all about the people that are waiting nor how they speak to the public!!!! I always have to go get packages that were stated online as delivered but never delivered it's disrespectful and annoying!!!!!! If this continues I will contact the news!!!! any station that will listen so this does not continue!!

I've never had a positive experience at any USPS office--until now. The worst by far has been the…read moremain office in Pilsen on Ashland, where the service has consistently been slow and unhelpful. That said, Shannon is the absolute exception and the true cornerstone of this location. She seems to be the only employee actually keeping this office running. We went to the Chinatown location for my daughter's passport appointment, and thanks entirely to Shannon, the experience was efficient, professional, and genuinely pleasant. She handled everything quickly and kindly, and we were in and out without any issues. USPS needs more employees like her. Please keep this location open and allow Shannon to continue providing the excellent service she clearly takes pride in.

I arrived at 12:00 PM today April 18, 2026 and the Post office was closed. I wait for about 10…read moreminutes and still closed. A came back now at 12:30 and now is a paper saying they are in lunch and please come back at 1:15 PM. Seriously? More than an hour for lunch? This is ridiculous.

There's only about 2 people working the front each time I've been there. There is one very…read moreunpleasant clerk. It was nothing personal as several patrons who came in had the same sentiments. She was not helpful, not accurate in her instructions and seem to have a negative attitude in general.

*If you are thinking about coming to this location, and have the option to go somewhere else, DO…read moreNOT come here.* I came for a *scheduled* passport appointment. Not only was no one behind the counter for thirty minutes, an older woman just wanted to know if there were stamps and the people walking behind the counter ignored her and snickered at her. When the person at the front of the line allowed her to join him at the front to ask her question, she received major attitude from the employee who told her to go back to the end and wait her turn. When it was my turn they told me Tuesdays are her "off days" and that they had no idea why the "machine let me schedule today." Useless--I will never be coming back to this location.

Avoid. Local currency exchange I feel like because people are in here mainly to pay bills or…read morecertify send letters. I came here because it was close and have been in line for ten minutes to simply drop off prepackaged and paid packages. there is one person working, a lady on the phone loud behind me, dirty floors and dim lights. they have plexiglass windows I guess so you can't attack an employee but the dumb waiter windows where you place your packages are broken so you have to walk down to the end window to place them in the the only working window. What kinda post office is this bad? I'm frustrated and will never never never return. Ugh.

Being first responders and essential workers, you are mandated to be a resident of Chicago. There…read moreare some amazing benefits of living in the city! It's just really hard to focus on them when you haven't received mail in over 3 weeks. I am not talking about junk mail or magazines. I'm talking about tax documents, refund checks, medication and packages. Employees have received my tracking numbers on 3 different occasions. They have told me that the packages are in the office but they can't get to them because of all of the mail piling up blocking access. So it's a long, unfortunate 'waiting game'. I requested information on PO Boxes and was told that all mail, no matter where it goes must first be sorted by USPS and that because of Covid and excessive absenteeism, there is NO ONE available to do this. They also stated that they can't really keep employees. Stood in line for 3 hours and 44 minutes only to leave with a bunch of excuses and NO mail. I pray that this issue that has recently been in the news is resolved sooner than later and that it benefits everyone consistently.

The friendly employees at this USPS location work quickly and efficently, arr knowledgable, polite…read morerespectful folks, whom care about your shipping needs. I was offered several prices and shipping times for my order. The office is clean here and the oarking lot is near a lit caesars if your hungry

This business is located on 46 and bishop in a small strip mall between a nail shop and a Chinese…read morerestaurant. The other 2 reviews are another location not this one. Every time I come there is no line, and the workers are helpful. This is the only location I would ever have a p o box at because it's always empty never more than 1 or 2 people in line. Best location to use because you're in and out.

My Name Is On The Mailbox & All Of A Sudden My Hard Copy Driver License Got Sent Back To The DMV As…read moreUndeliverable & Now Today Chime Is Telling Me My New Card Was Sent Back Too... I'm Confused On Why ALSO The Mail Lady In The Office And The Ones Who Drop Off Your Mail Is Very Rude They Look You Dead In The Eye Without Speaking And Just Throw Your Mail On The Porch

Posted by Lorena Paredas:…read more The employees from the post office on 60th and kedzie are very rude and unprofessional, stay away from that location. Everytime I go I have a bad experience. My husband was renewing his passport and I guided him since I was just there Monday. I told him exactly what to do so he wouldn't get an attitude from their employees, just preparing him for the mail Nazis. He filled out his form, had his pictures, and filled out the envelope. He took it to the front to make sure everything was in order and the lady just told him he had to put it in that she wasn't suppose to touch it or look at it, with an attitude! How about making an attempt and provide good customer service!!?? When we are clueless and have no idea, all we need is reassurance that we are doing it correctly. She couldn't even provide him with that! It's so upsetting and not to mention what I had to go through, since I was lost. It's like you figure it out on your own! Especially a lady named Nicole, if they don't like their job they shouldn't work there. People should be friendly and provide good customer service! If you're not a people person you should not be working at the post office!! I'm so tired of them I just want to report their bad service My mailmen and women are so nice and friendly, wish they were too. Stay away people!