The most unhelpful place, I think they used to work at the DMV!…read more so difficult getting your mail.

Tracking information said my package is ready for pick up go to pick it up and they say it's not…read morehere it'll be ready tomorrow at 11 get there at 11 and they say they're close at 11! even though there's a sign on the wall to said they close at 11:30!

I found this post office while waiting for my truck to be inspected…read more I walked in and the ladies behind the window were super friendly and nice! They helped me send my package to our daughter the best way possible.

Trina is awesome! I have never been to a post office that was so nice and helpful. I was super…read morenervous about my passport. I didn't want to get there and not have what I needed. She was so nice and helpful. I would suggest if you need a passport to visit this location. I made copies of my birth certificate and driver's license (front and back) in black and white. That helped the process. You can use your debit card to buy a money order and use your credit card to pay for the post office services. I had to go get cash because I forgot my pin. But Trina was really nice and told me where the credit union was and she saved the day.

I receive emails about upcoming packages through informed delivery. I saw that Friday 6/20 there…read morewas a packaged scheduled for delivery. The package never came and was updated to be delivered that Monday 6/23. Which was no problem. Monday comes and it's says out for delivery. I then see an update saying the package was delivered at 2:12. Let me also note that I had no clue what this package was. I went outside to see no package. I then submit an email to USPS about my issue. I received a call that day around 4:34. I believe I spoke with Dan/Dave but I'm not 100 % sure. I told him that the website says delivered but nothing was in the mailbox. He then asked me to check the mailbox again and he would call me back because the message on the site was driver left package in mailbox. He stated that he would give me a call back after he did some research. Next day, I received a call from the post office. I spoke with the same person Dan/Dave. I told him the mailbox was checked and there was no package. He said he would keep looking but stated that on his side it showed scanned on 6/23 at 2:12. He also said something that confused me. He said that it says scanned at 2:12 but he saw another time that showed I believe 1:15. Now I have 2 camera's. One in the front and on the side. I told him that I checked my camera. There was nothing delivered at 2:12. I also work from home and my desk is upstairs in a room where my chair is right by the window. So I have clear view of my front yard. So regardless if he came at 1:15 when I was on lunch or 2:12 when I'm sitting at my desk. I was home. He said that he would more research and call me back. Then next day (today) I spoke with a young lady who had a very bad attitude which I was totally thrown off because I wasn't coming off that way. She kept saying that the scan time shows 6/23 2:12. She totally ignored the fact that I had a ring camera. She also said she wasn't going anyone accusing her drivers. I said nothing about the drivers!!!! Not at anytime. I only mentioned what my camera saw. She then kept saying I was trying to argue. I've worked in customer service for over 20 years so I know how to conduct myself. I was so thrown off I asked of the call was being recorded? She said know but I figured I told her. There's no reason for your attitude because I don't have one. I asked for her name but she didn't want to give it. (That's alright)She was talking to me as if I was lying and basically said I was. I said ma'am. I don't even know what this package is or who sent it. She then said how could you not know. Don't you have a tracking number? I think she was thinking I was saying I couldn't see where it came from but I was referring to who sent it! But to be honest. I didn't think to look where it came from which I definitely could have but I was thinking that wouldn't help. I have 2 sons. 25 and 19, is in college. They have friends constantly sending them things without their knowledge. She then hung up on me without giving me any of her info. I'm not going to lie. I was upset but still confused. I didn't get upset until I spoke with her. I mean I couldn't because I had no clue what was being sent. Something said go look at the tracking and see where it came from. I saw that ot was mailed from Hamden, CT. I'm thinking wait a minute. I have 2 sister's that lived there. Now I'm confused because I already received my father's day gift on 6/20. It was a Cowboys hat. I was excited and posted it on social media. I called my sister and asked her where did she mail the package from. She lives in New Haven, CT but Hamden is basically a sister city. They're extremely close. She tells me she mailed it from Hamden! I asked her to send me the tracking number but I we have a recycle bin and lucky it was picked up last Friday before my hat was delivered so I knew the box was still in the bin. I checked the box. It's the package that USPS said was delivered on 06/23 at 2:12!!! I realized what happened. The delivery man delivered my package on 6/20 but never updated the website. So on Monday when it said a package was delivered and nothing came. I was confused. My email says the package was delivered on 06/23. The website stated that it was delivered on 06/23. What I notice a few hours ago is that now the website says it was delivered on 06/20 at 2:12. No one from the post office can deny it didn't say that before. I promise I have receipts!!! What does someone have to gain to say they didn't receive a package but doesn't know what it was. I can see if I said it was a gold brick being delivered. I said I had no clue because I didn't. It said ot would be delivered on 06/23 and wasn't but now it's saying 06/20. This post office is a mess and needs to management.

I had an appt. to get a passport the other morning. I had to drive out of my way, but they offered…read morethe earliest appt, so I took it. I was met by Mr. Ty & we started off on the wrong foot because he seemed a little annoyed first thing in the morning. It was only a little after 9 am, so I was really not in the mood for starting my day off with that negativity. It started to rub off on me though, so I just stood there silent and only answered questions when he asked as to not snap back at him. After a few minutes of him reviewing my documents, he noticed that we had a lot in common as far as where we've both lived & visited. So, his attitude completely turned around & my attitude disappeared. He actually told me that he was just tired & I understood. We never know what people are going through. We chatted and laughed and talked about our kids/family as he completed his tasks. He ended up being my best bud by the end of the visit. We laughed and I left him with a HUGE smile and he did the same for me. I actually was grateful that he was the one who helped me after all. He was a pleasure & I hope that I get to see him again soon.

The Wake Forest Post Office still leaves a lot to be desired. But my service has improved somewhat…read more I get the majority of mail expected now, that is, if there is a decent carrier working that day. If there isn't, the carrier might deliver your mail to someone else's mailbox, as they don't check if they are going in the correct order. The postmaster responded that my carrier wasn't working that day. Well, who delivered the mail to the wrong mailboxes???? It didn't magically happen; a postal employee did that. So why not correct the problem with the employee who keeps making this mistake every week? They still get paid whether they perform the job correctly or not, so work ethic seems lacking.

Wake Forest's post office needs a serious upgrade. I am not talking about the staff- there some…read moregreat, hard working people working there and I appreciate them. The lobby area (outside the retail space restricted to 9-5 hours) is gross and doesn't feel that safe walking in all alone. The one working table top (very small) is always dirty, sticky, and this time even left grime all over the envelope I was not mailing, but briefly set down . The self-serve kiosk NEVER seems to work properly and usually has an out of order sign posted. I thought it might work today- and felt a bit lucky that the typical "Out of Order" sign was not up...but wrong...the scale did not work. I have also been here, within the last couple months, when the PO shut down earlier than expected (at 4:30). I understand staffing issues are real, but at least get the self-service station working properly, and create a decent, well lit, safe place for people to handle their postage needs, please. The dirty table top/working area is a small thing, but it all adds up and does not reflect well on the Town of Wake Forest. Like most people, I love it here- and I just wish our physical Post Office and the equipment -could be a better reflection of what Wake Forest is and the people that live here.

The employees at this post office are friendly and always apologize for any wait. This is a full…read moreservice post office where you can ship and mail items, buy stamps, and other postal supplies. This location is also open for limited hours on Saturdays.

Some of the kindest workers I've met. I come in often and every time I do the longest I've waited…read moreis under 10 minutes. Lines move fast and the employees are extremely friendly.

A very pleasant gentleman named Randy helped me today. He did everything I asked so quickly I…read morecouldn't believe it was done so fast and I was in and out of the post office with a pleasant word and all my work done! Thank you Randy I appreciate your help and all those at the post office in Apex. Bob B

Honestly, I had no idea what a USPS CPU was until earlier today when I was looking for a location…read morecloser to my digs in Cary that WASN'T the turrrrible location on Wrenn. As it turns out, a CPU is a Contract Postal Unit which carries its own set of requirements, one of which (and perhaps the most important) is that they cannot charge any more than a "regular" USPS location. Onwards: Location: 4 out of 5 About a 7 minute drive from my place. This CPU is located inside the Mobil Gas station (Radha Mart II) at the corner of Davis and Old Jenks. Incidentally, there are some restaurants (Chippy and the coffee place) as well as gas in close proximity in case you want to make an afternoon of it. Free parking dedicated for Mobil station customers awaits! Services offered: 4.5 out of 5 Commensurate with a full service postal office, except for maybe passport services. Notably, they have the counter where you can pick your Priority Mail boxes, envelopes, padded envelopes, etc. for both domestic and international mailing. Customer Service: 4 out of 5 Instead of being manned by Postal Service employees, the employees of the Mobile gas station are the ones that assist with your mailing needs. There was a newer guy who looked like he had just been hired at the station who was still learning the ropes of processing my padded envelope, so I'll give him a pass. The guy who I suspect is the owner/manager was of humorous and almost prototypical Indian subcontinent descent. Helped me to pick out a smaller padded envelope than I initially thought I might need (thereby saving me money), and when he saw me struggling with putting my item in, he took it from me and proceeded to do it himself, delegating me to more menial tasks like filling out the address form. Ha! This sort of brusque but efficient customer service may be offputting to some, but in a way, if you pretend like you don't know what you're doing, you basically get full service help for free. ;) Value: 5 out of 5 The postal service still offers the most reasonable rates if things aren't entirely time critical. Whereas my product would have cost 7$ via UPS ground to arrive mid week next week, the same product cost 7.05 to be shipped PM to arrive by Monday. Overall: 4 out of 5 I didn't have to wait in line, the guy was friendly and helpful, and I was in and out in about 3 minutes after I figured out where the supplies were (look to your left when you enter the store). Also - pickup for mail and packages occurs between 5:30 and 5:45 which isn't that bad.

I went by in the morning to drop off mail in the drop box out front. The drop box was completely…read morefull with envelopes sticking out to the slot on the top. This was early in the morning. It's hard to believe they get that much drop off mail. I suspect the box has not been emptied in days. I tried to call their local number to notify them that the box is full but no one ever answers the phone. I made multiple attempts. After ringing for 4 minutes it will automatically disconnect the call.

Mail carriers, destruction of private property, leaving packages on top of my mailbox, waiting for…read moreregistered certified mail with an important document. She put a paper in my mailbox. The paper told me they tried to deliver, but was not home. I was standing at my door waiting for her. I complained directly to the manager of the post office. I believe no action on the mail carrier. Mail delivery is becoming risky when they take off with an important document, then lie, and this carrier came back with my document, and had a bad attitude towards me. She even told me she could not deliver because her mother's doctor called her! I then told her I was sorry to hear that. Then I told her my mother had passed away, and I had documents from my mother's attorney. I also told her that the documents were for her estate, and her lawyer needed ( from NY) for my signature so he could move forward. There was also a certified check in that envelope with a very very large amount of money. They hire very very lazy people. I would vote USPS for no longer being funded with taxpayers monies. In a heart beat. We've been victims of identity theft and mail fraud by a neighbor across the street. It took my husband almost a year to go through the entire web page to file correctly. Then the state authorities too. We hired a state known handwriting specialist to confirm who did it. Yes. We reported it to the local post office. We learned it was a dirty active duty cop, our neighbor across the street. The federal and state governments completely ignored and disregarded the crime committed against us! We have time and time again, gone to youngsville nc 27596 post office directly, and told them to please never leave packages on top of our mailbox. Never! And to please deliver the mail properly and legally. To no avail It seems like they hire people they know or just any warm body. Can someone please put in a computer that we have a thiefacross the street, and by rights, we legally deserve to have our mail delivery. Today, our home security system picked up the mail carrier, not bringing us anything, but used our yard to turn around. It is insane. Thank you, Lynne Friday Youngsville, NC 27596.

Every time I come to this location, there is one worker that is so rude. It makes the experience…read moreextremely uncomfortable and unpleasant. She's always in a bad mood and talks to people like they are stupid and as if she is incredibly annoyed with them. Really hope things change because I will continuously avoid using this location because of this one individual.

For 5 years, I have been coming to this Post Office. These are the BEST, friendliest, most…read morecompetent, timely, smart, experienced Postal workers that I've ever met! Seriously, I have brought a hundred packages here; some well wrapped, some wrapped not so great. Without a word, they have corrected my mistakes, waited patiently for me, repacked, rewrote package labels, and other services that are too vast to mention. I will drive 20 miles out of the way to come here so that I don't have to deal with the nitwits at the Post Office inside the Eagle Station on Glenwood Ave!

So many reviews talk about the rude women workers at the post office counter. These comments were…read moremade years ago and I want to say this is one of the BEST post offices I have worked with yet. I run a home based business and mail out over 200 packages per week. Every time I walk in with large baskets of orders I am greeted with kindness and professionalism. Shout out to all the employees at the Rolesville usps branch!! Go Team!!

The Rolesville Post Office is the friendliest and most efficient post office I found. With COVID…read morethey are keeping it very clean routinely and providing exceptional service. The office has plenty of free parking in the lot and I can usually get in and out pretty quickly. Every once in a while there is a line which is to be expected but it moves quickly and efficiently.

They are super slow and rude. You can forget having a appointment because they just go by whoever…read morecomes in first. And they don't give you all the information you need.