The Wake Forest Post Office still leaves a lot to be desired. But my service has improved somewhat…read more I get the majority of mail expected now, that is, if there is a decent carrier working that day. If there isn't, the carrier might deliver your mail to someone else's mailbox, as they don't check if they are going in the correct order. The postmaster responded that my carrier wasn't working that day. Well, who delivered the mail to the wrong mailboxes???? It didn't magically happen; a postal employee did that. So why not correct the problem with the employee who keeps making this mistake every week? They still get paid whether they perform the job correctly or not, so work ethic seems lacking.

Wake Forest's post office needs a serious upgrade. I am not talking about the staff- there some…read moregreat, hard working people working there and I appreciate them. The lobby area (outside the retail space restricted to 9-5 hours) is gross and doesn't feel that safe walking in all alone. The one working table top (very small) is always dirty, sticky, and this time even left grime all over the envelope I was not mailing, but briefly set down . The self-serve kiosk NEVER seems to work properly and usually has an out of order sign posted. I thought it might work today- and felt a bit lucky that the typical "Out of Order" sign was not up...but wrong...the scale did not work. I have also been here, within the last couple months, when the PO shut down earlier than expected (at 4:30). I understand staffing issues are real, but at least get the self-service station working properly, and create a decent, well lit, safe place for people to handle their postage needs, please. The dirty table top/working area is a small thing, but it all adds up and does not reflect well on the Town of Wake Forest. Like most people, I love it here- and I just wish our physical Post Office and the equipment -could be a better reflection of what Wake Forest is and the people that live here.

This post office is so clean. The people working their are…read moreso helpful and knowledgeable The staff is so friendly

The Rolesville Post Office is the friendliest post office around. The office is well stocked with a…read morevariety of stamps. There is sometimes a wait as I think others figured this out as well. The only downside is that the post office is closed for a long time over lunch hours.

The Wake Forest UPS Store is located in a shopping center anchored by Harris Teeter so there is…read moregenerally plenty of parking. The staff is sometimes friendly and it is a convenient location to use UPS services.

I have NEVER left a bad review anywhere before, but I hope this review brings attention to the…read moremanagement/ownership and they start doing something about the work culture there... Zero customer service skills. One employee not only had a flippant attitude but he wouldn't stop playing with his long hair. Sorry, I didn't mean to interrupt. Although frustrating, it was also comical and ridiculous. I've shipped from this store on/off through the years and always sensed the dismissiveness. So, If you care about how you are treated by a business, this is not the place for you.

I have been using Carolina Pack and Ship typically every week for mailing and returning packages…read moreand Reed and his team are always so welcoming and accommodating!! I am always so impressed with them! I typically avoid dropping packages off and going to the post office because it is usually a long process, but here it is such a breeze and they truly make sending packages enjoyable!! Highly recommend them!

I needed to fax a copy of a receipt, because the receiver would not accept a scan or email. I…read morestopped by to find they do faxes here the service was quick friendly and great value. I love the location and parking is a plus. I had been taking my business needs to the UPS store at Heritage, but parking and access can be challenging. Reed offers all the same services. Hours are 9a-6p Mon-Fri Saturday hours close at 2 closed on Sunday. Copies, faxes, Notary and shipping.

I love Ship on Site. They are in the Stonybrook Shopping Center off of Wake Union Church Rd. The…read morestaff is very friendly and helpful here. I like that you can mail USPS, UPS and FedEx, so if you have multiple items, you can bring them to one location. Besides shipping, they offer mailbox rentals and printing, copying, and shredding services. They also have a notary and take passport photos. I believe they will also package items to mail for a fee. One side of the building is a gift shop with some unique gifts. If you are looking for a location to ship items or need other services, this is the place to go.

Choose your preferred/required shipper - UPS, Fed Ex, USPS, etc. - Ship On Site does them all, with…read moreone-to-one friendliness, excellent and unique items for gifting or elevating your postal experience, and no extreme cost difference from going to a Fed Ex or UPS Store - but a whole lot more charm, selection and shopability. For those of us who are Amazonites, if you time it right, free packaging and shipping with tracking receipt provided @ your local office store that starts with an "S" is kind of unbeatable, but as more folks discover it, the lines are getting longer and harder to time. We've used Ship On Site for personal shipping overseas, national work shipping that requires high efficiency and speed, and yes - Amazon returns. It's conveniently located right off Capital on Wake Union Church Rd, with access that enables easy off-and-on Capital Blvd via easy-access and egress through the strip center with Big Lots and an Ace Hardware to which it is adjacent. The staff is friendly and accommodating, and it has a connected gift shop that has super cool unique cards and related items. Check it out, definitely worth your time. Will add a few pics later this week to top this review off.

My review was meant for the UPS store at 9660 Falls of Neuse. (Yelp won't let me correct.) :…read moreThey are very efficient at this UPS. I guess that could change with a change of personnel. But right now tbey are great.

I like this UPS Store in Wakefield Commons. It is easy to get in and out of the shopping center and…read morethere is plenty of parking. The staff are always friendly and welcoming here even if you are just dropping off a package. I noticed today that they also sell postage stamps if you would like to skip a trip to the post office.

I was only a week out from my own wedding overseas when I realized my passport was expired, when I…read morewas sure it was not. After months and months of planning, reservations, research, spending, and family and friends booking flights and lodging... I was about to be absolutely crushed with shame and embarrassment at being unable to attend my own wedding. I still don't completely understand how I missed such a basic requirement, thinking my passport was valid for the better part of a year! I rushed online to research some kind of solution, believing I was simply f-ed, and Legal Passport was an option. I contacted them and worked with Paul, and the same day he had me on track to put my documentation and authorizations together, ship overnight to his courier team, an appointment at the regional agency for an urgent passport (I do not live in a state with an agency and would have had to flown to one, assuming I could get an appointment). I found out this disaster was the case on Saturday, had the documents with Paul's team on Monday evening, the passport processed completely by the government by Tues evening, and the passport in my hand on Friday with 5 days to spare. Really incredible. I have read reviews that Paul is rude or otherwise unprofessional. This was not my experience. He can be sharp, but it is because he wants perfect execution of what you need to put together and send so that there are no hiccups and you receive your passport. Every hang-up will be a delay and reduce your chances. He is not a magician - the government can simply take a long time or have an issue with something minor that you missed. He was extremely responsive to me on call and email and took sometimes 8 calls from me in a day. I also imagine he is dealing with a ton of very stressed people looking for an instant fix to an issue. Paul and his team helped me avoid what would have been an absolute catastrophe both financially, emotionally, familial-y. Thank you so much to you and your team. I highly recommend Legal Passport.

I've been a customer for years and I love this place! Friendly, knowledgeable, helpful people make…read morethe difference. No matter how long the line, they are still much more efficient than our local PO's. And dogs are welcome too...!

My first visit and everyone working there were extremely nice and helpful along with being…read moreprofessional. Will be using them for all my shipping and postal needs.

I had to send a fed ex pig out overnight. Unfortunately this location does not have Saturday pickup…read moreBUT the representative went above and beyond helping me find a place to go. She even offered me a box for free (which i didn't take) SO big shout out for great customer service even though she did not make a dime!

Excellent customer service. Makes shipping and returns easy peasy. Owner operated. You can tell…read morethey care.

The employees are always very helpful and friendly. Been here many times and i've only ever had…read moregreat experiences!