I never leave reviews but for these dumbfucks I will say GFY! The phone number doesn't work and like everyone else says any package that goes through here disappears! Too bad leaving reviews on Yelp is meaningless when you have no choice for other services. read more

If I could give this place 0 stars I would. On a day like a Saturday you would think they would know better to schedule more people to work since majority of the people which are customers probably work Monday through Friday which makes Saturday the most convienant day for them. On the day in which I went I was greeted by a line of people waiting to pick up packages with only one teller taking 3 tickets at a time. The line was past the entrance doors which should say something. If I didn't know better I would have stayed on that line like many others not realizing that there are 2 separate lines for picking up packages and another line for other post office essentials such as stamps, sending packages and so forth. As I'm standing in the second longest line in the most office to return a package I realize they have 3 tellers but the line isn't moving this due to the fact that one teller keeps walking off and one goes on break as soon as I get to the front of the line. I'm up next and am standing in front of an Asian lady who takes my package and tells me it's not taped good. Ok no problem. I walk across the street to Walgreens toe it up and walk back. Keep this in mind the box is not small so I'm basically lugging a part of my life back and forth. I go back to the same lady which tells me the tape is still not good enough but I ca buy toe from her. Why didn't you offer this in the first place. I buy the tape from her and step to the side to tape up my package. At this time I've spent $6.00 on tape which was not needed. I turn around in literally under 1 minute and the teller I had was gone. She's on break. A older heavy set female teller takes my package charges me a whopping $23.00 which i was not expecting and when I ask her the other ladies name blatantly refuses to give me it because she doesn't want to get the lady in trouble. Customer service is obviously not there main gol here, it's sitting on there asses and waiting until their shift is over. I've never felt so frustrated and angry in my life. They should just shut the whole place down. read more

One hour wait just to find out my package wasn't there. Make sure to bring a foldable chair or some comfortable sneakers, you will be waiting a long time on a long line. read more

Mail Carrier on 4/29/17 refused to pick up 'redeliver' note as instructed. Stated that it had to be done online. Explained to him that in any other district mail carriers accept the note and re-deliver any package that was left. He stated that he does not have to give me his name and refused to pick up the note. It is amazing that such neandertals are allowed these jobs when there are far better quality humans who would be willing to work with such a better attitude read more

If I could give this place a fraction of a star I would. Ive never had a great time at this place, but my most recent experience was particularly obnoxious. First, a customer asked to speak with a manager multiple times, to which the employees would reuse to comply with. When THE MANAGER was asked if she was the manager she said "no," and when asked where the manager was she simply ignored the question entirely. When the employee was asked for her name she said "it doesn't matter. I am seasonal," and refused to give the customer her name. Another customer was told her package wasn't there, which the customer responded with explaining many times that she had called and was told her package had turned up at this facility. After the employee argued with the customer very rudely, and swore over and over that it was not there and that she had looked extensively through the packages, another employee in fact found the package. This place is literally purgatory for your packages and it is staffed by trolls. read more

worst post office ever!!!! first of all, i get the wrong mail delivered to my place at least once a week. sometimes they are just off by a number, sometimes they are off by the street. when i leave the mail out with a note in bright marker and or neon post-it for them to pick it up and deliver to the right address, sometimes they pick it up, sometimes it sits out there for days, until it rains and the entire envelope is badly damaged and illegible. now for packages. sometimes they leave the package, sometimes they ring the bell, sometimes i'm sitting downstairs waiting for a knock or a doorbell to ring, only to find out that they 1- stop by and don't ring or knock (i know they were here because they delivered my mail) 2- don't leave the package, but mark it as delivered in mailbox, but it doesn't fit in the mailbox and it isn't here! 2- mark it as delivered, and as i'm walking up to the house and see the truck parked directly in front of my house, they see me!! and laugh and leave in a hurry and leave no package!!!!!!!!! then i check the "sorry we missed you slip" and guess what the tracking number says?!!!! "dial 09!!!!!!!!!" wtf is dial 09!!!!!! and i can't even schedule a redelivery because it was marked at delivered!!!!!!! not to mention other times, they write the wrong tracking number so it's impossible to redeliver!!!! then when i try to schedule a redelivery after doing some super sleuth shit on the phone, the guy advises me not to because they likely won't do it!!!! then sometimes you only get one missed delivery notice, but it was apparently "attempted" (bullshit) more than once!!! then you go to the post office and wait on this long ass welfare line because everyone in brooklyn is trying to pick up their damn package and complain about how terrible this place is!! reserve at least an hour if you're trying to pick up a package!!!! what the fuck!!!!!!!!!! read more

They are awful all the time, but this is a new low. They lost my registered package. To top it off, when I called (twice) about it, Ms. Jones (if she even gave me her real name) was so rude from the start, trying to blame me. Not once did she indicate any sort of sympathy or customer service skills. Instead, she acted pissed off, annoyed, and told me I was being rude when she was so mean from the moment she answered the phone. I cannot believe USPS would have someone as disrespectful as her being a supervisor! No wonder all the other staff is awful with a manager like that they prob hate their jobs and do not have a good example to go by. At the end of the call, I said very nicely ' from a customer service standpoint, it would be nice if you apologized for loosing my expensive package'. She laughed and said 'Goodbye'. USPS please get rid of Ms. Jones or at least give her extensive training in customer service because she clearly has no idea how to talk to or treat customers. Hopefully the rest of the staff will improve upon their customer service skills once Ms. Jones does (or once she is gone). read more

Worst post office alway long lines and not enough staffing. Deliveries are not made and even when home packages are not rightfully delivered just so you can come in and wait on a long line all day read more

do your self a favor and ship anywhere else!! I have pretty much lost every package delivered to me through USPS! Thieves!!!! Horrible experience does not even begin to explain this!!!!! read more

This is the worst fucking post office I've ever been too. 45min to a hour wait each time. Some woman just farted. Two people will be working but there are seven fucking goddamn windows. Workers are uncaring and rude. Hookers need to be included in their benefits to fix. Lines always out the door. Get here before they open or you're fucked! Someone needs to get the Ninja Turtles in here and kick their asses! You'll get better customer service at a goddamn McDonald's in Russia. Know wonder the post office is going broke, they suck ass. I'm about to pee in the corner because theres no bathrooms. It's clearly evident the hatred everyone has for this place when so people leave the window cursing. Don't bring your kids here.This place will ruin your day and make you late. I wonder how many old people have died just waiting in line. The staff are always extremely rude to everyone even when you're being extremely polite. I vote this the worst post office in America. If this is what hell is like I'm rejecting Darwin and attending church ASAP. Lord Jesus! Actually fuck that. If God made a post office in his image he's a fucking asshole and I'm going to be the fucking Anti-Christ. Fuck that shit. Lord why have you forsaken me.I won't ever go through my sisters panties drawer again just please make this line move faster so I can get the hell out of here!!! read more

The one star goes to the fact that the walls are still standing. 30 minutes per customer is an embarrassment. The workers are clearly taking breaks between each customer. read more

This place SUCKS. Better off using the post office downtown Brooklyn. This place is really the pits. Now the post offices in Manhattan are better. read more

Is there a way to leave less than 1 star? I would. I've lived in this neighborhood going on 9 years, and this post office only gets worse and worse. They "lose" more packages than they deliver - I am one of those people who thinks that someone there is just flat out stealing stuff. Stuff that is delivered is frequently damaged. Their customer service is rude and unhelpful - they will literally roll their eyes and sigh loudly, as they walk at .005 mph into the back if you ask them to go look for a lost package, if they don't refuse to even look point blank. They don't even deliver mail every day - I've not gotten mail on Friday and Saturday, but it show up on Sunday afternoon - guess our mailman just decided to take a couple of days off and make it up on Sunday - WTF? Truly, the most abysmal post office I have ever had to deal with. read more

I'd like to announce that if you are looking to finish a book preferably War & Peace or get caught up on an entire season or two of a TV program, this is the place while waiting on package pick ups, as staff like to disappear for 20 minute increments at a time. The staff is so poorly organized or useful that the McDonald staff can give them a run for their money. Be ready to wait but make sure your phone is fully charged. read more

I live upstate, but I just sent someone a package that went through this post office. Mailed here 12/4, estimated was that saturday...just got there today (12/15). If I ever send something to somebody down there and it's going to go through this place, I'll just drive it myself. read more

The service at this post office is horrendous. I have been waiting in line for 2 hours and only moved about 50 feet. There are 3 registers open and we all hear quite a few people talking behind the register not doing anything. Some one needs to do something to the lackadaisical effort at this hub station in Brooklyn. If I could give negative stars I definitely would without hesitation read more

It's incredible that you seemingly have idiots on both sides of the coin. Behind the counter, people can't figure out where any packages are, and in line you have a pack of idiots who come without slips or any information for their packages. Nuke this place into the ground. read more

this post office sucksssss and it's unfortunate that because I live in the 11221 area code I have to come here to pick up my packages. but, I never even get a knock on the door always a slip or delivery to the wrong address. this very second I am standing on this line because my tracking info says delivered to an individual at the address, but I never got my package so, who's delivering? where is it going to? why the delay? AND THE LINE TO PICK UP FORGET ABOUT IT! I been on this line for an hour and there are still about 25 people ahead of me. why have one person working the window? clearly understaffed, totally unacceptable. if I could give them no stars, I would. read more

US Post Office - they "delivered" my package to an individual but Ive yet to receive anything. - Post Offices Near Me - Brooklyn, New York

The customer service at this location is unbelievable. The associate informed me that my package was not sorted yet. I understood that and then ask when do they normally sort the packages. She said, 'we sort it whenever' It would have been perfectly fine if she said I don't know or later on in the day but her original answer was uncalled for. I reported it to the post office and currently waiting to hear back from them. This is why the post office is losing thier business. read more

This is the worst Post Office in Brooklyn. The Employees and the supervisors are ghetto and very unhelpful, they stole so many samples that I was expecting and also small packages.. I'm gonna make sure they be shut down because this is terrible.. The carriers they send out are lazy and stay on their phones instead of delivering the mail, putting the wrong mail in peoples boxes.. I had a letter given to me from a store down the block.. Thank God they knew who I was to give it me.. We need to really get our voices heard and have something done about this.. This place is very very unprofessional. read more

They still packages at this POST OFFICE! So be very careful they still packages that re sent out and packages that is mailed to you.

I hate this place. Apparently, I am not the only one who has not had their package delivered. I called customer service and filed a complaint because I scheduled a redelivery TWICE! They did not even try to deliver my package either time and then when they call me with a call back number; they mumbled it and the number was constantly busy. I cannot STAND them! read more

This is the WORST post office in Brooklyn. Went to pick up my package and was told that it was in their building but was misplaced. They made a copy of the notice with my phone number and guess what....no one ever called. Was there every other day and the package just simply disappeared. Last Monday, April 14th they delivered a small package that fits in my mail box but instead was left in the lobby. Guess what...it DISAPPEARED. So one in March and now another in April. Can you say STICKY FINGERS. GOOD LUCK trying to pick up packages at this post office..I totally believe packages walk away with their employees. read more

if there was a 1/2 star, then that would be it....very poor delivery system missing several mails and packages,,,,,saying notice left when there was none,,,,delivering? mails which requests a signature and saying signature waived,,,,,saying mail was delivered when nothing was delivered //// long lines at post office and only 1 agent working,,,,,,the whole deck needs to be reshuffled! or investigated! read more

This place is the pits. The only thing I like about this post office is the two mailmen I had in the past. I guess they quit or retired. This crappy post office lost my package or so they say. They had it sitting in there office for a week with out a delivery attempt and yesterday I had my dad go see if he can pick it up and was told they couldn't find it. They even had the audacity to tell him the company I purchased my merchandise from had to contact them regarding the package. These people clearly only care about a check. Be careful with your care-packages you send as well they have a few thieves amongst them too. My sister sent her personal care products to where she moved at in Texas and these usps workers had the nerve to go in her package steal what they wanted and tape it back up. Please people record all the things you place in your box just in case you are a victim of post office theft. This place is horrible. read more

Every-time i go there there is always a long line, not enough people to serve customers, so tired and fedup of this inadequate service.

By far the WORST post office I have ever gone to. The employees are always rude. The place is a mess, papers all over the floor. There's always one person helping with picking up packages. With how long the line gets, there should be two people. They always claim they can not find it. You have to get feisty with them to go back and check and all of a sudden it appears. They delivered a package on Monday December 11th and left it in my mailbox at 6:54pm. I checked my mailbox at 7:30pm and there was nothing! I have two packages missing since December 9th with no update on it nor on the tracking number. I now have a total of 9 packages MISSING!!!! Also I have not been getting any mail. Impossible to get someone on the phone because it is always busy. I really wish there was a different post office I can go to. No matter what time you go, there will always be a line. This place deserves a -0. Shut this place down and put a ups store instead. read more

Worst place everrrr I wish I can give it 0 stars because I really hate these people the mail carriers they dont do their job and they are extremly lazy I received a sorry we missed you form and I was in my home the whole day and they didnt even bother to knock my door mind you I live in the first fl in a house what is funny to me is that they cant knock but they are able to fill in the little 3849 form woww and what gets me more angry is that after I see the the note I went online and requested for my package to be redelivered the next day and I waited the whole day no one came then I make another request for the next day I saw a truck parked infont of my house and I thought hey maybe they finally going to deliver but they didnt the man in the truck left and they never showed up to deliver.. I even called the 1800 ask usps and they are no help either all they say is oh im sorry to hear that like that helps!!! I dont even know why they even offer that re-delivery request if they are not going to do it... ofcourse my only option is pick up because they get paid and can even do their F**** jobs right. read more

wish i could give zero stars, my experience has been the same as others in the past week! the delivery guy did not even attempt to deliver my package, yet a notification was sent to my phone that the "Business was closed" If they had actually tried to deliver it, they would have seen that it was a resident and NOT a business address. Second, they did not even leave a notice on the door, so they never attempted to deliver it. The notification said they would try again the next delivery day, and it's now been over a week! I went a few days ago to this post office where of course you waste like an hour waiting only to be treated rudely and then told that your package is not there and that the delivery people were "backed up" so to wait for my package to be redelivered. At this point, i don't even know what to do anymore. Like someone else here mentioned, I would not have chosen to use USPS but since i ordered through Amazon, i had no choice in the matter. Seriously considering just letting them send the package back and getting a refund! Because getting on the line with anyone is IMPOSSIBLE!!! Its such a NIGHTMARE and this place needs to be shut down already or they need to just RESTRUCTURE the whole office because the employees there DO NOT CARE and have TERRIBLE CUSTOMER SERVICE and they're super UNORGANIZED!!!!! read more

Well like everyone else said. I wish I could give them - 10000 stars because this place is so horrendous. I have had so many bad experiences here but this last one took the cake. I was waiting for a package that was suppose to be delivered and was home all day. According to USPS site the package was out and would be delivered before 8 pm. After no one showed up I decided to check the site again and it read that they attempted delivery but there was no where to leave the package. It also said their was a notice left. All lies, I have a camera in front of my home shows no one ever came by so of course their was no notice. I receive an email the next day stating the same nonsense they said about delivery being attempted and that the package was at the post office. Well like everyone of the other yelpers, I try everything to avoid having to go to that disgusting post office. The staff ( if you want to call them that) are rude, lazy , unprofessional. I show up and wait 1hr 1/2 in the dreaded pick up line. When I get to the window I speak to a gentleman to whom I explain my situation to, including the fact that the carrier lied about attempting delivery. The gentleman gives me a blank stare aka he doesn't give a crap. He takes the tracking number since I never got a slip and comes back after a few minutes and tells me the package was taken back out for delivery. I went home and of course no package ever came on this day either. Today I went back to speak to the " station " manager and to my surprise it's the same guy I spoke to the day before. I told him I had filed a complaint with the postal inspector so magically my package appears. He hands me the package and I ask if he's going to look into why this package wasn't delivered for two days. He flippantly said it would be investigated with my complaint. Yeah thanks. I recorded the whole exchange including the 3-4 employees that were sitting in plain view having personal conversations. An older gentleman ( customer) had to walk over to the window and asked if anybody was going to help move this line along at which point they all got up after one of them said " he thinks we are not doing anything " WELL HELL. YOU AREN'T. This is the problem. BTW all this happened right in front of the " so called " supervisor who is apparently inept and afraid to supervise these lazy pieces of shit that work there. They should all be fired. BTW yelpers make formal complaints with the postal inspector if you want to see change. It's simple to do online. read more

It would be really awesome if I could just get my fucking mail. Was expecting a package today, checked the online tracking all day to make sure it was still on its way. 9pm rolls around, still no package. Check tracking, still says "out for delivery." 10pm rolls around, still says "out for delivery." 11pm rolls around, says attempted delivery at 7pm. A time where I was sitting on my couch eating some food, about 3 feet away from the front door, where there was no knock, where no bell was rung. Tracking info says a slip was left behind, of course there is no slip. This has happened to me many, many, many times in Bushwick, both with this post office, and the one on Dekalb & Wyckoff. Just so fucking frustrating because it's not like there is anything that can be done to remedy the situation. If this is your post office, do yourself a favor and avoid deliveries via USPS. UPS may be more expensive, but at least you'll get yours tuff. read more

This Post Office has very, very rude staff. Yesterday I received a email from the USPS Tracking system stating my package was "Delivered, In/At mailbox @ 2:40 when I got home no package in mailbox or in front of my door. I am a little taken aback because it is small enough to fit in a persons pocket 14K gold infant cross for my grand baby. I have been on the phone with the post office trying to track down my package since 10:36 am this morning 1st call to 718-602-3111 I was transferred to the Bushwick post office spoke to a female there who look and said package was not there after having me on hold until 10:44 am, she then put me on hold, someone name Jenny came on @ 10:51 she could not find package I asked to speak with a supervisor again put on hold until 10:59am. Jenny never came back to the phone and the supervisor did not I hung up at 11:31am after no one would pick up. Tried calling back and phone just rings. THEY ARE THE WORST!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

ef this post office! i'm sick of the incompetence. how many bad reviews are necessary over how many years before a change is made. mail-persons: stop lying. reporting that you've left a notice when you haven't. stop lying. reporting that there was an attempted delivery when there was none. stop lying. i've seen ,on a few occasions, mail-persons filling out the orange slip even before they've even entered the persons gate. why??......why?? emmer-effers! and then there isn't a second delivery attempt after you've lied about the first? and forget about your online or phone-in re-delivery appointment. it's not gonna happen. you all should be ashamed of yourselves. the entire operation over there on broadway is a joke!! read more

If you look up the definition of "Hell Hole" in the dictionary, a picture of the US Post Office Bushwick Station will come up. I have my issues with the postal service, but really, I support the system and think our country would be worse off without it. However, another trip to the Bushwick station, and I am certain I would change my mind. The staff are unconcerned, unutterably dense, and/or simply so brain dead from having to show up at this place on a daily basis that I pray for the zombie apocalypse so a new pool of staffers can be harvested from their midst. The New Age Pop Guru Wayne Dyer's first book was titled, Your Erroneous Zones. One chapter deals with people who serve the public. You know the type. They stand behind a counter and make your life a living hell. They mistake their egocentric "power" for a club by which they beat the public over the head with to make them believe they have a reason to be. The chapter title is Clerks Are Jerks. I am sure Dyer wrote that after a visit to this abortion of a post office. Thank Zeus I am moving west next month and won't have to grace this cess pool again. read more

To begin with I wish there was an option for NO stars when writing a review, because this post office does not deserve any stars... This post office is a NIGHTMARE, possible one of the worst in the USA if not the worst no joke...they almost daily put other people's mail in my mail box and mine in other's, they rearly attempt to deliver packages to your home (whether it's hot, cold or warm outside) therefore I was left a pickup notice yet again on 2/19/15 ( to begin with I live in bedstyv walking distance to both Restoration Plaza and Brevoort station post offices) and I hate having to commute all the way to broadway to collect packages only be treated and spoken to as though I'm doing them a dis-service) to move the issue along, a few days later I went to the postoffice to collect my package, the line had at least 40-50 people waiting to collect thier packages as well (a clear indication that they were not attempting to deliver packages at all), AT 9:10 am I was perhaps number 18 online... after waiting 52 minutes online, one of the three clerks said to me after searching 3 minutes "I can't locate your package, perhaps the deliveryman placed it in the wrong spot and its too busy back here to keep looking for it, let me get your name, number and address and I'll ask him when he gets back and we'll send It out to you on Monday", I said you people are redicilous, since this was not the first time this happened to me, and I requested the phone number of this branch so I could also follow up with them. Well Monday, Tuesday, Wednesday came and went and still no package. I called them every days 2-3 times everyday and they never answer the phone. On wednesday evening I called the 800 postal number to reschedule a delivery for Friday as I was off that day, still no delivery was made. Finally this morning Saturday 3/7/15 at 7:38 am Mr Jones answered the phone, I explained my situation to him, he placed me on hold and after waiting online close to ten minutes he told me casually "we have nothing here for you", HOW IS THIS POSSIBLE (with this post office it was not even a surprise) I tracked it online while he was still on the other end and it says online no infomation found on this package, then he says "perhaps it was returned to the sender, and maybe they're updating the system, track it again later". So I asked him just to get his feedback, again fully knowing his possibe response, from experience, "what happens next if my package cannot be located", he replied" well its up to you what you want to do next, you can file a claim or see what happens"....see what happens Ugh!!! NOTHING WOULD THAT'S WHAT... I sooooo hate going to this place and dealing with it's employees, just as much or MORE than I DREAD having a root-canal done... read more