It's just a normal mail room. They ship my packages and you can get your packages picked up too.read more

This location has employees that rob checks. There's no way you mail out a check at a teller via…read morepriority mail and it goes missing and gets cashed by a random person into a personal online bank account. Thankfully, I was smart and sent it out as a cashiers check since I have had this happen in the past with money orders and saved my receipts and proof so they reported the check as fraud and reissued a new check for me. I called USPS and made a formal complaint, sent them proof of the cashed check and who did it and now it's a federal investigation for mail tampering, theft and fraud. I Don't recommend this location !

Things have improved here! One big improvement (for me) is the addition of mail storage lockers for…read morethose of us with P.O. Boxes. No more waiting in the long pick-up line for larger items. I'm very happy about this change. I've also noticed that the lines in general are a lot shorter lately. There seems to have been a change for the better in the way things are done at 10034. My previous review is below: I gave it two stars because of the entertainment value of the complaints and banter in the incredibly long lines here, and because the staff, while painfully slow at their jobs, seem to be genuinely nice folk. It's a really frustrating experience. While standing in the lines here I sometimes fantasize about taking over as manager, somehow improving morale and maybe sending all the staff to a typing course so I don't have to enjoy the nail-biting suspense of watching clerks search all the keys before beginning their tentative two-finger data entry. (How can basic data entry on a keyboard that you use every day be so difficult?) I don't know what the qualifications are for working here are but it seems like data entry, a lively step, the ability to efficiently find labels, packages, forms etc etc. are not among them. I'm starting to wonder if this is where they put burnt out mail-carriers to work. It's possible and it would explain a lot. When I bring my postage-paid ready to ship packages here, all they have to do is scan the package with the laser, put it in the pile and give me a receipt. Instead everyone in line needs to wait while the clerk looks at the packages like he or she has never seen mail before. I decided to pay for a PO box here, because USPS 10040 down the road cannot be bothered to deliver or leave notices for my mail and I've lost packages because of it. At least with a PO Box I know I'll get a delivery or a slip, even though it requires about 40 minutes of my day be used up standing in line to get my packages. Seems like the only guaranteed way to get your mail in Inwood.

Always takes forever, waiting in line, they never helpful. There's not even a single pen for you to…read morebe able to write down the address on the shipping labels.

I went into this USPS location after reading the reviews, so naturally, I was mentally preparing…read morefor the worst. I was practically walking in with my expectations on the floor and a prayer in my heart. BUT LET ME TELL YOU... Denise deserves her flowers! She was genuinely the sweetest, so helpful, patient, and pleasant. She made the entire experience so much easier than I anticipated. I went in expecting a headache and walked out with a smile and a sense of relief. Honestly, Denise turned what I thought was going to be a USPS horror story into a surprisingly pleasant experience. If management happens to read these reviews, please give Denise her recognition because customer service like hers deserves to be appreciated! Thank you, Denise! You were an absolute sweetheart!

When i first moved to the zip code for this post office, it was terrible. Def a one star. They…read morewould never deliver packages even though i have a mail box and package area in the lobby. They also refused to come up to bring it to the door. I always had to go pick up packages at the post office and they were always so rude. Over the last 2 years, they have def improved tremendously. I haven't been to that post office in about 2 years. They always leave the packages in the mail box or bring it to the door if it's too big, tracking is always accurate. Mail man is awesome and personable. Def a huge change

Get there early, you should already be aware of what it is. Breathe and be patient. Also, be aware…read moreof what you're asking for to make the process easier and less frustrating on both ends.

This place is worst than waiting to get government cheese in the 80's. They only have one clerk and…read morenone bilingual employee, branch is disgusting. Rug looks like it has not been vacuum in days. an official abandon Apartment from the 80's. Some employees are rude, disrespectful and unprofessional. if I could give it NO starts I would but the form won't fill out.

Very fast and easy to go to. The only one I go to around here. The workers are very nice and it's…read moreeasy to go to for me in the morning

Live in the neighborhood I truly prefer this location over the one on Broadway. It's not ghetto and…read morethe staff is super friendly. Hidden Gem !!

I usually have a good experience with USPS delivering packages. I was waiting for a package from…read moreAmazon. At 6:01pm on June 28 USPS stated they tried to make a delivery attempt but location was unsafe. This is where I received many of many packages from all over. Now, the funny part is that I received a slip in my mailbox stating location was unsafe, ok I get it but the address on the slip was a whole other zip code. My zip code is 10456 the USPS Office zip is 10452...go figure. Here is the kicker, wait for it!!!!!!. I went to the post office at the above location and wait for it!!!! THEY CAN'T FIND MY PACKAGE. I felt sorry for Ms.Yvette who was pregnant going back and forth looking for my package. She even called the courier and wasn't in on the call. She then told me to call this number on the slip to complain. Went home pissed because it was hot outside, hot in the post office and had to wait on a long line for no package. We home and call the 800 275 8777 waiting for a call back just to hang up because it was after 5pm. Mind you I have another order coming tomorrow.

I wish I could leave zero stars!!!! For the second time my package was marked as delivered and…read morehanded to resident. I did not leave my house waiting for it all day! Bold faced LIE!!!!!!!!! The first time it happened luckily the USPS truck was still in my area. I waited by the truck for the driver to return. He went into a totally different building to retrieve my package. I can only imagine the things they get away with! Not to mention when they claim delivery was attempted and notice left despite receiving no notice and a status of on the way the whole day. Never have this issue with UPS or Fedex.

This is the worst post office ever. Some of the workers are disgustingly lazy. They just go to work…read moreto get paid and not care about anything. I ordered a phone on and upon checking delivery confirmation, it said it was delivered in my mail box. When i checked my mailbox there was no package in there. I called the following day opened up a case and was told to expect a call in 3 business days from local post office. I never received that called. I called again after been on hold for 50 mins, i was told my case would be escalated to consumer affairs and to expect a call within 3 business days and i never did. I made a follow up call to consumer affairs and was told that my case was closed by the local post office because they already spoke to me. BIG LIE!!! I never received a call. The case got reopened again. This is not the first time this has happened, the first time the postal worker left the package at my door and it was stolen. I mean why would you leave a package in a building of 500 people? Common sense.. Some of the workers just don't give a damn!! Oh yeah and they never pick up the phone when you call. I spoke to one of the postal guys and he told me the guy that did the mail that day does that all the time. Meaning putting people's mail in the wrong boxes. This has got to stop! I work hard for my money and I shouldn't have to endure this stress due to someone been reckless or not giving a damn!

Stopped by today to mail something that needs to arrive by Friday to TN. Online it says they close…read moreat 5pm but the sign here says 6pm. The lines were super long, it was very hot inside and there was a guy sitting on top of the garbage can. Staff here is rude and work slow. There were only 2 employees at the booths, one for general things and one to pick up packages. The one at the general things was very rude and on her phone on speaker. She kept grabbing her phone and speaking making the process slower. She wasn't focused at all. This location is also dirty and dingy. Needs major upgrade. I don't recommend this location. I only come here for emergencies because it's close to my sons school

This post office is located right in between an okay and area and a pretty bad area, I've never ran…read moreinto any issues going or leaving. On some occasions there will be a random homeless individual opening the door for you with the hope of getting a tip. The area inside is always clean and well maintained. I mostly go to the post office to pick up my packages I wasn't home for. The pick up line tends to be empty if you go early in the day, but if you wait for after work hours the line grow pretty big, however, it moves pretty fast all of the time. REMEMBER to bring your physical id with you or they won't give you your package. Some of them bend the rule and give it to you if you show a picture of the id on your phone but they've become pretty strict about it now. And put a pretty big and clear sign on the window regarding that. Don't risk it. I've also gone to send out certified mail and the process is incredibly easy. And I appreciate the variety of payment options. I believe the prices for everything is fair. Only service animals are allowed inside. The customer service will vary depending on the staff member you encounter. I've always had good experiences, but have witnessed some of them catch nasty attitudes if someone wasn't prepared or needed additional help. The reason for the 3 stars is that they do not have any Spanish speaking staff available, regardless of the day or time I go, they are never able to communicate with Spanish only clients. They always have to ask who in the line can help translate. It's perplexing because most of their clients are literally Spanish speakers. They do not provide passport services

Every day the service is worst and non customer support at all, It should be close. Personel from…read morethere neather always have a unprofessional behavior, attending people while wearing headphones and talking to others on the phone, no name tags, mail constantly get loss, supervisor don't help at all whit customer service, the place always look dirty and deorgonized it all start whit the supervisor while this problems keep getting escalated and new personel is introduce to the post office services the problems keep happening, the the supervision need to be replaced. Up to this date packages and mail keep getting loss. My mail it keep getting loss whit sensitive information and the supervision team just say call to postal inspection services. Honestly their petty unprofessional actitute should not be allowed to aid or adress customer services

After reading reviews, was a bit hesitant to come here. But, nothing can be as bad as the Fort…read moreGeorge Post Office @ 10040. Arrived here @ 1pm. Line was remarkably quick and was at the counter under 3 minutes. Clerk was courtesy and attended me respectfully (no snotty attitude). Postal transaction went smooth and was out the door with no drama or stress for myself or anyone else. This post office looks run down, unclean and gloomy, with no slips at the public counters. Everything was done at the window. Hope, next time I come here, I'll have the same positive experience.

I went into this post office to mail an envelope priority express and I paid almost $40. Signature…read moreconfirmation is included. The clerk waived the signature requirement without asking me. This was a legal document. Now I have to mail the whole thing again. What a horrid experience. They also don't have any air conditioning and their receipt machines are often broken and there are long lines and not enough Clerks at the windows.

This is my favorite post office! Used it many times, no issues at all, unlike the 558 Grand…read moreConcourse which is unbearable. Here the staff is very knowledgeable and do not hate their customers. A huge difference compared to many other USPS locations. Let's hope that one day every post office will be like this one

This U.S. Post Office is large and clean, amid the outdated infrastructure and the added wear and…read moretear. This Stadium Station is conveniently located in the vicinity of Yankee Stadium in the Bronx and accessible by transit 4, B, D trains at 161 Street Yankee Stadium. I came here to use the mail drop as it is significantly safer and secure than the iconic blue postal drop boxes in the street.