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Bronx, NY

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US Post Office

3.6 (8 reviews)
Open • 8:00 am - 4:00 pm

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2 months ago

Very fast and easy to go to. The only one I go to around here. The workers are very nice and it's easy to go to for me in the morning

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4 years ago

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10 years ago

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7 years ago

Yvette was customer friendly and very professional , My first time going in this Post Office, I will be back

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9 years ago

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10 years ago

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7 years ago

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7 years ago

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US Post Office

US Post Office

(15 reviews)

North Riverdale

No air conditioner on one of the hottest days when I went to mail a 20lb box to my sister in…read moreMelbourne, AU. The rep who helped me was friendly and helped me fill out the custom slip for my shipment and answered all my questions regarding international shipping for such a large box. The lines moved fairly quickly and all services were available including passport service. Good service, would come to this Post Office again. #SaveTheUSPS

I experienced poor service when I arrived for a passport appointment that I had scheduled weeks in…read moreadvance. I arrived just before my scheduled appointment time, only to be informed that the employee responsible for handling passport applications had gone to lunch and would not be returning for another hour. I explained that I had made an appointment in advance and did not understand why appointments were being scheduled if they were not going to be honored. The response I received was equally disappointing. I was told, "I already told you the person who handles passports won't be back for an hour. If you have a car, just go to the post office in Yonkers. I will give you the address." I found this response dismissive, unprofessional, and completely unacceptable. Rather than acknowledging the inconvenience or offering an apology, I was essentially told to go somewhere else and figure it out on my own. What is the purpose of scheduling appointments weeks in advance if customers cannot rely on those appointments being honored? People make appointments for a reason. We plan our schedules, and set aside time with the reasonable expectation that the service will be available when promised. If the employee responsible for passport applications is scheduled to take a lunch break, the office should have procedures in place to ensure that appointments are either accommodated or that customers are notified in advance of any scheduling conflicts. It is not the customer's responsibility to absorb the inconvenience caused by poor scheduling or inadequate staffing. Basic courtesy, professionalism, and respect should always be expected. At the very least, I should have received an apology which would go a long way. Customers deserve to have their time respected and their scheduled appointments honored.

US Post Office - postoffices - Updated November 2026

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