I have found the employees and the owners to be courteous. They come right to the desk when you…read morewalk in. They are efficient and friendly. My preferred UPS store over Tenafly and Englewood.

My absolute favorite UPS they offer 5 star customer service they're kind, they're efficient. It's…read morealways fast service and you're always being helped and the employees are extremely attentive this is my favorite UPS hands down!

Yap. Very convenience location for me but when I was visit last time did not opened right time so I…read moreneed make another trip.

horrible woman at the counter. too lazy to look at the bottom of the box to see the measurement and…read morejust made up something in her head and over charged me. When I pointed out the mistake she didn't apologize. she was mad at me for bringing it to her attention treated me like i did something wrong. kept calling me "she" i have a beard and am a guy when I corrected her she ignored me and for some strange reason she kept calling me "she or Her" WTF. she threw my refund at me and it landed on the fall and I had to pick it up. CLERK # 12 you are mean, disrespectful and should not be working in a job you have to interact with people. you have no people skills.

My item is missing fed ex claimed it was delivered at 10am i search all over but the packaged is…read morenot found. Driver deliver to the wrong address or they are lying about the email confirmation.

Terrible unfriendly staff the kind who purposely don't make eye contact and attempt to grant the…read moreleast amount of help possible. It would be hilarious if it wasn't so sad. Not the nice lady though.

Excellent service. I am from out of town and I needed a process server for a difficult situation…read more Michael went above and beyond to give a quality service. The nicest man you'll ever meet, and his fee is very reasonable. I highly recommend him.

Michael is wonderful! Very kind and patient, he answered all of my questions about serving divorce…read morepapers- and I had a lot! He was very accommodating with the service time and location. Professional, super helpful, great documentation and service! 10 out of 10 recommend!!!

I love this place . This place accepts dhl,fedex ups, korea express and every package. And…read moreemployees is very kindly. Thomas is good guy!

Package center. International shipping options and the dropoff site for UPS, Fedex and more. If you…read moreneed a label printed though, not the place to come for the Amazon drops. Social distancing lines in blue tape on the ground. Looked like the may have other international services too, like wiring. Street parking.

Stopped by today to return an Amazon packaged around 10:20am. This location has moved from where it…read morewas previously and it's nice and modern now. Super new and clean. The guy at the front was nice and friendly and i was in and out in 2 mins. Close to the train. I def recommend

Like most retail operations as of late, The UPS Store in Inwood (Broadway b/t West 204th & Academy…read moreStreets) is woefully understaffed (hire more employees and pay them decently, UPS Corporate!). That being said, the staff that work at the UPS Inwood store are friendly, genuinely helpful, and knowledgeable about the different solutions offered by UPS. Every time my husband and I visit this location, we always walk out and comment to each other about how this employee did an amazing job at diffusing an argument between two customers or how that employee stayed an extra 30 mins past closing time to ensure we had everything we needed from our (massive) on-site print job (yes, both of those are true stories from July 2025). They go above and beyond for every customer that walks in the store, Many of the services that UPS offers are slightly more expensive than places in Inwood; however, I know that I can depend on the staff at the Inwood UPS Store to get our job done *correctly* and *on-time* -- something for which we will gladly pay extra or wait in a line for 10 minutes. After having dealt with other business service providers in Inwood (if you live here, you know who I'm referring to), the team at the UPS Store in Inwood has saved us time and energy.

I have used Fine Art Shippers twice and had an excellent experience both times. The first time,…read morethey carefully wrapped a very sentimental piece of art my mother left me, transported it from New Jersey to Colorado, and hung it in my home. This weekend, they picked it up again, brought it to my new home, and rehung it. They were professional, careful, and extremely trustworthy. I would highly recommend them.

OUTSTANDING! They have superb customer service and were continually n touch with me about my…read moreshipment. Alice was my contact and she was beyond great. And their pricing was perfect. I highly recommend them for any art shipping.

First time used this spot to: pick a delivery order ( cloths and snickers ) from a store ( service…read morerequested) Only good things to mention about this place... I need ,when I order something on line , to get what I purchase... I live in an apartment building, so packages comes and they can stay a while outside the building. One day I didn't receive a ring. So I decided to try UPS and everything was great. Tracking, delivery, Notifications; easy to find things on their app . At the store, employees were kind and efficient with me...and 0.00 fees Thank you guys and keep doing a wonderful job

I was in and out with an Amazon return. Fast and friendly service. You can't beat that. The parking…read morelot is small so I can imagine there maybe a wait to park when UPS or 7-Eleven is crowded

Since I'm a buyer on Tik Tok and Amazon I'm able to use this business for returns and exchanges…read more Many of times I don't even have to wrap the package all will be done in store. So they make shipping packages do much easier. Depending on time there can be a line so please be courteous and kind to staff as you wait.

Came here to return Amazon packages. Staff is helpful and provided excellent services. Also…read moreutilized copy machine and needed prints. Price for prints and copies is comparable to staples. Only down side is parking-- only street parking and can be hard sometimes.

Always long line every time I go there. So gotta give extra 15 min to 30min every visit. People…read morethere are nice and professional but wish they have more people working there to help the demand.