Always takes forever, waiting in line, they never helpful. There's not even a single pen for you to…read morebe able to write down the address on the shipping labels.

It's so frustrating coming to this place to drop off several prepaid packages. I've been to many…read morepost offices and this one happens to be the closest to my current neighborhood. Regardless of coming in with prepaid packages you have to wait in most times, a long line because they do not have a larger drop off window. They have a very small "oversized" package bin to pull open, but every-time I come it's always full and when it's not, 3 packages out of several I bring is enough to fill it up. When you try to get their attention to empty the bin for you they just ignore you. It would be nice to have a bigger window or door like other post offices do so those who have many prepaid packages can walk right out without having to wait in line.

PROS: good size parking lot, beautiful interior, convenient tabletop to place packages that is…read moreprotected by a door CONS: this one lady had a terrible personality. She was closing EARLIER than she should. She was the last one working the window on 7/18/26. OVERALL: the hospitality from that one lady was nonexistent, as she was the meanest usps employee I've ever ran into. In a pinch, come here, but if you can avoid here-- do it

To the elderly African American lady with glasses and short hair (I want to be specific bc I didn't…read moreget your name and I want your bosses to know exactly who I'm referring to) who worked the service window today Saturday, July 20, 2024 at 12noon: Your customer service skills are horrific. Left your window unattended for about 5-10minutes while I waited. Then you get to your window and don't even greet or say anything you just stand there. I had to sarcastically say "Hi" because you literally just stood there. I'm sure you wouldn't have been ok with being treated the way you treated me. Instead of being disrespectful, I pray for you and your unhappy heart. It's clear you're miserable and/unhappy. I pray that you heal and life gets better for you.

Always long line every time I go there. So gotta give extra 15 min to 30min every visit. People…read morethere are nice and professional but wish they have more people working there to help the demand.

Very fast and easy to go to. The only one I go to around here. The workers are very nice and it's…read moreeasy to go to for me in the morning

Live in the neighborhood I truly prefer this location over the one on Broadway. It's not ghetto and…read morethe staff is super friendly. Hidden Gem !!

Compared to any other post office in NYC, this one is truly and consistently terrible. Because of…read morethat, you have to adjust your expectations. I've seen way too many entitled customers get pissed off and start to yell and scream at the staff, but that'll get you nowhere. I've been using this postal branch before and after it moved to this location and have finally found a way to get service without experiencing high blood pressure every time. Some of the staff even smile at me now and we make small talk, they recognize me from the countless times I go in to pick up my packages. And because I smile at them and speak politely, they actually listen and try to help me. Here's my advice: First, be aware that this post office serves an under-served neighborhood, so get off your high horse and stop expecting five- or even three-star service. Second, the postal employees don't understand and are impatient with the Spanish-speaking residents, and the feeling is mutual. So there's already a lot of built-in tension and resentment even before you step up to the window and start your transaction. Third, USPS deliverymen never leave any notices when they don't deliver packages, so you have to do the extra work and monitor the progress of your package online like a hawk, and when it says "Notice Left" on the USPS website you have to take the initiative, go to the post office with the long tracking number beginning with a 9, print it out from the machine near the entrance, and only then go stand on line at the package pick-up window. Don't try to stand on line with your tracking number only on your Smartphone and expect the clerk to type in the crazy-long number to locate the package. She won't do that and will just tell you to print out the slip from the machine. So save time and hassle and be ready with the slip AND your ID when you wait on line. I've seen customers go ballistic when the clerk tells them that she can't get their package without seeing ID. She's only following the rules, so don't waste everyone's time with a hissy fit because you forgot your ID but still insist on getting your package. Finally, if you're not willing to put up with the decrepit state of public services in a minority neighborhood, then pay extra and use UPS or FedEx.

This location was opened earlier than 9am but staff didn't start taking customers until 9am. When i…read morewalked in at 850am there were already 5 people in front of me. I looked around and this location was def not cleaned. The postal worker came in and noticed a bum sleeping on the window and tried to get him to leave but he didn't move. Staff was quick and nice but i wish this location was cleaner

No air conditioner on one of the hottest days when I went to mail a 20lb box to my sister in…read moreMelbourne, AU. The rep who helped me was friendly and helped me fill out the custom slip for my shipment and answered all my questions regarding international shipping for such a large box. The lines moved fairly quickly and all services were available including passport service. Good service, would come to this Post Office again. #SaveTheUSPS

I had to revisit this Post Office and I realized why it sucks. Its manager Abe is the most…read more"explicit here" person around. Very rude, acts macho because he is behind the glass, disrespect the people that already made the line by not wanting to do his job. Talks bad to the special employee he has, very condescending towards him. The last place that cant cancel a transaction made with a cc. Useless because they never get fired

I went into this post office to mail an envelope priority express and I paid almost $40. Signature…read moreconfirmation is included. The clerk waived the signature requirement without asking me. This was a legal document. Now I have to mail the whole thing again. What a horrid experience. They also don't have any air conditioning and their receipt machines are often broken and there are long lines and not enough Clerks at the windows.

Your post office is a complete joke. You don't have functioning Air conditioning for your…read morecustomers. Your staff at window is incredibly rude and yet you're a main hub that doesn't accept packages. Then when you inquire when will the service come back you get attitude and told when they give us AC. Just throw the whole building away if know one going to adequately address the problems. Waiting on a long hot line only to be told you're not providing the service intended is diabolical.

The people working here do not know that graphic novels are considered books as well. Graphic…read morenovels are eligible for Media Mail and one lady persists with the idea that they are not education and are considered comic books! She denied putting a label on the box even though the label had been printed on my first encounter occasion. Then on my next visit she had denied any service with accepting the package and said that she will not provide me a receipt as well because I threw in the word graphic novel so I can explain to her that they are considered books as well--although every item in my package was a book to be delivered to ThriftBooks.com. The location is great and the service can be quick when there is not just one person behind the window. There are great people working here but that one individual is a time waster.

I hate this branch - long lines, surly staff, run down building. If the signs were in Cyrillic,…read moreyou'd swear you were in Moscow at its grimmest and bleakest - you know, the "wait on line for six hours to buy one moldy onion" era Soviet Union. My heart sinks every time I get one of those damned salmon colored notices.

This place is a health hazard for the employee and the community. The ceiling is falling, it…read moresmells, and the employee reports flooding. Embarrassing that the US Post Office allows these conditions.

Mailed packages. All arrived in a timely manner in good condition. Clerk was helpful and well…read moreinformed.

Well-staffed, polite, friendly and helpful. Always a quick…read moreand easy errand. Good people running this store.

I have found the employees and the owners to be courteous. They come right to the desk when you…read morewalk in. They are efficient and friendly. My preferred UPS store over Tenafly and Englewood.