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    The UPS Store

    3.5 (17 reviews)
    Open 8:30 am - 7:30 pm
    Updated a few days ago

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    9 months ago

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    Local

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    2 years ago

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    2 years ago

    Always helpful and positive! Adriana is especially professional and attentive to taking care of customers who have a challenge! A+++=

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    2 years ago

    Excellent Customer service. Employees and owners are always pleasant and efficient. My go to UPS Store.

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    2 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    12 years ago

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    7 years ago

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    6 years ago

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    5 years ago

    Won't tape the box! You have to buy tape but can't pay with credit card! I had no cash! Only go to UPS in Tenafly. Tenafly is amazing

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    10 years ago

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    6 years ago

    Really convenient, but employees don't wear masks (or ones who do wear them around their neck, not covering their face).

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    8 years ago

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    9 years ago

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    11 years ago

    Just what you'd expect from a UPS store. Friendly staff and speedy service.

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (51 reviews)

    Inwood, Washington Heights

    Stopped by today to return an Amazon packaged around 10:20am. This location has moved from where it…read morewas previously and it's nice and modern now. Super new and clean. The guy at the front was nice and friendly and i was in and out in 2 mins. Close to the train. I def recommend

    Like most retail operations as of late, The UPS Store in Inwood (Broadway b/t West 204th & Academy…read moreStreets) is woefully understaffed (hire more employees and pay them decently, UPS Corporate!). That being said, the staff that work at the UPS Inwood store are friendly, genuinely helpful, and knowledgeable about the different solutions offered by UPS. Every time my husband and I visit this location, we always walk out and comment to each other about how this employee did an amazing job at diffusing an argument between two customers or how that employee stayed an extra 30 mins past closing time to ensure we had everything we needed from our (massive) on-site print job (yes, both of those are true stories from July 2025). They go above and beyond for every customer that walks in the store, Many of the services that UPS offers are slightly more expensive than places in Inwood; however, I know that I can depend on the staff at the Inwood UPS Store to get our job done *correctly* and *on-time* -- something for which we will gladly pay extra or wait in a line for 10 minutes. After having dealt with other business service providers in Inwood (if you live here, you know who I'm referring to), the team at the UPS Store in Inwood has saved us time and energy.

    The UPS Store - copyshops - Updated May 2026

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