Cancel

    Search

    The UPS Store

    3.0 (2 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

    Request a quote

    You can now request a quote from this business directly from Yelp

    Services - The UPS Store

    Shipping centers

    Copymaking services

    Printing

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The UPS Store

    Apple Store

    Apple Store

    2.6
    (7 reviews)

    New apple store in Bayplaza. Made reservations to get some wires replaced and ask about backlight…read moreof my phone. A girlfriend of mine was also there to fix her AirPods. I had an Eric help me and a Jay help her. They both were personable and super helpful. They were friendly and didn't make being there as a chore. They both provided useful information we both needed and were able to help us resolve our issues. The store is spacious and looks like most apple stores. It's on the first level of the mall and very open. You can't miss it. Nice to see an apple store in the Bronx. Excited to see what's to come with the store.

    My experience at this location was extremely disappointing and concerning. As a Black customer, I…read morefelt ignored, overlooked, and treated differently from other customers who entered the store. Employees walked past me without offering assistance, while I observed other customers receiving attention and service. The difference in treatment was noticeable enough that I did not feel welcome or valued as a customer. Based on my personal experience, I would strongly recommend that Black customers consider visiting another location, particularly one downtown, if that is an option. If you must shop at this location, my recommendation would be to research what you want beforehand, place your order for pickup, collect your purchase, and leave. No customer should have to wonder whether their race or ethnicity is affecting the level of service they receive. Regardless of who walks through the door, everyone should be acknowledged and treated with the same basic level of courtesy, professionalism, and respect. I value my time, my money, and my dignity too much to spend them somewhere that made me feel as though my business was neither wanted nor appreciated. I will not be returning to this location.

    Staples

    Staples

    2.5
    (40 reviews)

    2 people are sitting around…read more There is a line of six people to Scan in for shipping I asked the manager to get the printing/shipping some help and it took 10 minutes for him to help us Now there are now 10 people in line

    To Whom It May Concern,…read more I am writing to report a customer service issue I experienced today at a Staples location. My visit began positively. The printing associate who assisted me initially provided excellent customer service. She was knowledgeable, asked the right questions, explained printer and paper requirements clearly, and demonstrated strong sales skills. I appreciated her professionalism. However, after spending approximately 45 minutes to an hour in the store selecting the appropriate paper and creating a print template, I was only then informed that printing would take an additional hour due to a backlog. While I understand delays happen, this information was not communicated upfront, despite knowing I intended to print. That lack of transparency was frustrating. The situation escalated when I spoke with the manager, Myaowa, to ask whether another Staples location (the 86th Street store) could accommodate my laser paper. I did not ask for expedited service--only whether the other store could be contacted. I was given conflicting information about whether my paper could be used, and the associate and manager discussed the situation as though I were not present, which felt unprofessional. Ultimately, the manager stated he could not contact another Staples location because the stores are franchises that compete with one another. This explanation was surprising and did not align with expectations of a national retail brand. My concern is not with the initial associate, who performed well, but with the lack of clear communication, inconsistent information, and how the situation was handled by management. I hope this feedback helps improve customer experience going forward.

    The UPS Store - shipping_centers - Updated August 2026

    Loading...
    Loading...
    Loading...