This post office is HORRIBLE! Everybody needs to be fired in there. They are lazy, they don't want to find your package, they don't want to deliver your package, and they act like they've delivered it when they haven't. THEY DONT EVEN ANSWER THE PHONE. What type of establishment doesn't answer the phone? I've been trying to get in reach with them since December. Awful staff/employees. The manager or whomever called me back and lied to me saying for me to put in a missing mails report because my packages were missing. I got notifications that they were being "returned to sender". It's a waste of time going down there to ask questions. The whole post office needs to be shut down or at least new employees that want to do their job. NOBODY GAVE YOU THAT JOB BUT YOURS! If I could give 0 stars I WOULD. read more

I usually have a good experience with USPS delivering packages. I was waiting for a package from Amazon. At 6:01pm on June 28 USPS stated they tried to make a delivery attempt but location was unsafe. This is where I received many of many packages from all over. Now, the funny part is that I received a slip in my mailbox stating location was unsafe, ok I get it but the address on the slip was a whole other zip code. My zip code is 10456 the USPS Office zip is 10452...go figure. Here is the kicker, wait for it!!!!!!. I went to the post office at the above location and wait for it!!!! THEY CAN'T FIND MY PACKAGE. I felt sorry for Ms.Yvette who was pregnant going back and forth looking for my package. She even called the courier and wasn't in on the call. She then told me to call this number on the slip to complain. Went home pissed because it was hot outside, hot in the post office and had to wait on a long line for no package. We home and call the 800 275 8777 waiting for a call back just to hang up because it was after 5pm. Mind you I have another order coming tomorrow. read more

US Post Office - My dang on slip from the Post Office, in which they can't find my package. SMHH. - Post Offices Near Me - Bronx, New York

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I've made 8 claims in the past two years, three being literally recent. Never once I've had any issues with USPS, but now their services are growing awful. I have receipts that this issue is consistent, where they claim there was no secure location to deliver however I'm always home (If not two people are home) or arriving 15-20 minutes AFTER their claim of inability and the mailboxes always have at least one box with an available key (if they can't deliver to the door). Recently, I keep getting reached out claiming they'll have my package delivered the next day and I always have them add the instructions to CALL ME if anything. They reassure me every time it will be delivered, knowing my circumstances that I cannot go in person; and every-time they don't keep their word. I have to open a new case where it's apparently "still in work." I'm going out the country next week, so hopefully my packages are delivered as told today. I'll update this comment tomorrow morning, because I'll be very pissed off if I have to arrive late to one of my classes to get that package as it holds very important items needed for this business trip. P.S -- don't even bother calling their number, it doesn't work and automatically either hangs up after "ringing," or claims to be "no agents available," despite me calling every hour. Which is ironic, that I get called from that exact number and told to call if anything, but it's impossible to get in contact. At one point it sounded like my call was answered then hung up on almost immediately when they've noticed. No joke, I've been chill the first four times it happened. But the consistency is growing insane, to the point I'll even buy myself a beach chair to sit in the lobby on the day they'll "deliver." (LMAO, I won't but the thought is funny). Just to add, twice had they delivered my package (after confirming details with me and everything) to the WRONG BUILDING. And this is so frequent (I haven't done claims for wrong delivered address as the kind stranger has been thoughtful in notifying or bringing it to us) to the point that person who lives there always comes over with our package to drop it off when it happens. I don't know how USPS functions; but all I know is it's absolutely stressful and irking to "falsely" leave notices then don't keep their word. I'm tired of calling the international number and dealing with this. (Updating tomorrow, but I doubt it'll come today because the tracking number updated hasn't been updated and last time I went through this, it updated.) Update: I've received both my packages at last :)) ! But hopefully I don't have to go through this again and the phone still sucks. My one star remains just for the fact I went through this now counting...8 times: read more

I can see my inform deliver everyday. My income tax check was never delivered went there for them to tell me they don't know where it is..I'm showing the inform delivery from 1 week ago it was suppose to be delivered and nothing. Rude workers open the front door after 9am and tell customers oh we get a 15 min break. The damn post office just opened. If u getting a package the line be out the front door (be prepared) they don't like to do there job. I say change the whole staff at the post office cause it's getting worse (customer service) HORRIBLE read more

Online my package states delivered to an individual. The employee delivered it to the wrong address. I put in a claim, waiting to hear back from the post office. This happens frequently when there is a new postal worker. They do not pay attention to detail. Read the label, look at the building number. Go back to training class. Unacceptable customer service. Not reliable. read more

Went to pick up package women was rude asf she was do unprofessional it was disgusting. They never deliver my packages They say the knock and never do and take my packages for a run I ask for a re-delivery and they never show up they send it back to sender. Text some sort of three weeks for them to deliver a package that was supposed to be delivered on delivery day. I'm sorry it's horrible. read more

US Post Office - Post Offices Near Me - Bronx, New York

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They were very rude and lack customer service. I was trying to open a box and she tried to charge me 190 which isnt worth it.

Worst post office in nyc . First of all the employees have some serious attitudes. The couriers leave a notes that they attempted at the lobby door just to avoid going upstairs to deliver. Then I wait 45 minutes for them to tell me that they sent my package back read more

The worst post office ever. Always hot inside during the aunmwr. Lines sometimes go outside through the door, just to pick up mail. Other services are worst, there is always a line. And it seems they can't add more people to help when it's busy, which I do not understand. At least now, some of the clerks are a bit respectful, it use to be so bad. read more

This is the worst post office ever the Mail Lady who delivers my mail is the worst she is very disrespectful and lazy she delivers my mail very late terrible service read more

Oh my lord where can I begin?! This post office is the WORST post office of ALL TIME!!!! I wish I can give them ZERO stars because one star is beyond generous with the horrendous service they provide. I've been having issues with this post office for almost 4 years. They barely deliver my packages to my residence and if I do get my package it's always 2-3 weeks after I was supposed to receive it. They even "claimed " no one was home when I was home all day. These people are the complete worst kind of people. Customer service is even worse when I go personally to pick up the package because they never re delivered my item not once out of the millions of times I requested a re delivery. I'll literally be on the line for an whole HOUR waiting to receive my stuff because the staff are beyond lazy, disrespectful and rude. I even tried calling their station but they never pick up the phone and when they did I always got called a "fucking bitch" by the supervisor named Sabrina Robinson. They recently changed it to now you can't even call the station directly and it takes you to USPS customer service. When you call your literally on hold for than an hour which is extremely irritating. I also have tried making complaints through their website but I'm unable to do so because they're website isn't mobile friendly and I am never to submit my complaint. I'm extremely over this station and USPS they know exactly what happens in this station but nothing has gotten better. It keeps getting worse everyday because those employees know they can get away with it. If someone has gotten some type of resolution please let me know. read more

This post office is bad rude people who work in the office, I rented the post office box from this office and I'm still missing a letter from my immigration, I'm so sad I don't really know what to do read more

Horrible I'm every way never can find packages and don't update system on where package is located and employees are lazy and incompetent.

My daughter and I were expecting our passports to be delivered as a priority mail 1-DAY on Friday August 2, 2019. Our flight was scheduled for Saturday August 3, 2019 @ 10PM. We missed our flight and so I had to paid $912 to rescheduled the flight for Monday August 5, 2019 because the USPS failed to deliver them on time. We received our passport from the Supervisor on Aug 5, 2019 @ 10AM and what he said was" I'm sorry the delivery man was a new guy and he left all the packages that was supposed to be delivered in my building to the wrong building across the street from my building". The Supervisor handed me my package on August 5, 2019 but changed the delivery day on the system to August 3, 2019. To make it look as the package was delivered on time. This was the worst experience I ever felt. I wish I had a different zip code than 10456. I really hate dealing with that post office. read more

Worst post office ever! The employees are super impatient, rude, and take forever!!! I wish there was more organization in that place.

I had to come back here twice because they didn't ring my bell to deliver my package , they didn't leave a slip and when I went the second time a girl collecting slips kept skipping me over other ppl that had slips. It's not my fault THEY DIDNT LEAVE ONE. I shouldn't be skipped over when I have been waiting longer. read more

US Post Office - Post Offices Near Me - Bronx, New York

I have come to the postal office dozens of times expecting better service. The workers are lazy, the lines are long, and they frequently lose your package. They are also rude. To one of the customers, they said "Can you read?" And it was insulting and degrading. Whoever delivers in this area, doesn't knock on your door, doesn't leave a notice, and you have to come at inconvenient hours. Worst service ever! Please avoid this office/using USPS if you can. read more

the carriers dont even come to the door and i know this personally because i have a motion sensor camera on my door and the carrier always say they come and knock and nobody is there and even if i wasnt home i clearly have a sign on my door that say "leave package with next door neighbor "she always home because she is elderly. you need to hire people who would actually knock on the door and actually look for the address !!!!!! this is the third time they did that !!!!!!!!!!!!!! read more

On the 1st of every month, DO NOT come here if you don't have to. Always crowded. I understand the business process which explains two tellers for 1,000 people. It's one of the smaller post offices in the Morissania area and your surrounded by two housing projects (which is why you should never come here on the 1st of the month if you have other things to do or if you don't have patience).. Other than that, there isn't much more to say, except there is no where to park if u drive here (unless u have someone waiting in the car)... read more

US Post Office - Always crowded (OLD PICTURE).... today is the 1st time IT WAS EMPTY!!! - Post Offices Near Me - Bronx, New York

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This is the worst post office in the city the African manager is a liar ! Gave me his word with broken promise every time I showed up to see where is my mail and why it hasn't been delivered in over a month ! Super unorganized ! Workers don't want to work let alone be there ! This place needs to be shut down ! read more

I Wish I did not have to select a rating period. They don't even deserve one star. Their carriers ring the doorbell once and/or if someone responds tells you to come down to pick up your package. If not it goes back to the Post Office, so they can make you want on line with hundreds of other customers and only one worker in the back taking her time. Worst post office in NYC. read more

Not the best not the worstJust a regular post office in the BX . Not fast not slow it's ok for bx. If you go say hi to Anthony .

The WORST service! Express shipping item was supposed to be delivered 1/17, it is now 2/5 & I still have not received the package or any info regarding it. Called this location (who also doesn't answer) over a dozen times and haven't received any progress, would get false promises on redelivery & never even received a notice slip (which shows they didn't do their job correctly). Erica and a male with the last name Rodriguez were completely unreliable and rude. Their 'attempts' to deliver weren't attempts at all. My front door is open (anyone could walk directly inside without a key/code) & the individuals who the package is for are DISABLED. They are home at all times and need the package delivered directly to the apartment door. Never once for almost 3 weeks have they heard a knock or doorbell from USPS. I cannot pick up because I work during all hours of operation. How are they supposed to receive their medication or similar important deliveries in the future when this postal location is UNRELIABLE. I am extremely disappointed in this profoundly repulsive service & that these workers at this location cannot do their actual job and fester daily with lazy and unprofessional character. Let alone have no respect for disabled individuals or the satisfaction of their customers. Outwardly ridiculous & I would not give them any stars whatsoever if that were an option. PLEASE SHUT THIS PLACE DOWN! read more

If i can give this frigging post office zero stars i would . It sucks long wait they only have one person working and she purposely takes her time . Rude employees the supervisor is never around and if you live in a 5th floor walk up they dont bother shipping your mail. This place needs to be shut down ! read more

My mother and I went to send boxes to Wisconsin to my aunt. We had one boxes but since it had writing we had to get the boxes from the post office. I understand that. So we took the things and put it in the USPS boxes. Since we had a bigger box, our things were separated into two USPS boxes. We sent the boxes on Friday. My Aunt got the boxes on Wednesday. One of the boxes was fine and everything was in it but the other box was severally damaged. Some of the things were missing. And to add insult to injury, there was a whisky bottle. Most people would not complain but this whiskey bottle had urine in it. Disgusting, I would never sent things via USPS... I rather stick with UPS or FedEx. read more

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Unless you get there at 9 AM when they first open, you'll be here for at least 1 hour just to pick up your package

I'm 66 years old and this is the first time I've commented on my post office that has serviced me for over 40 years. It used to be a pleasure going there to ship and receive packages also to call and talk to one of the postal employees. Now when I go in the employees take their time even coming over to the window to assist me. They all have these attitudes towards you like they hate you or just don't want to work. Now when I've been calling to respond to a delivery notices thats was put in my mail box. The phone rings and rings and rings. Not a soul picks up causing me to hang up and try again with the same results. No answer. Really sad situation. Undercover management should come down as a customer to see what is now one of the worst post offices I've been using in years. If I could give a no star review I would have. Please help us get better service. Unhappy Senior Citizen read more

Where do I start, Well first they never deliver my packages I always have to go and pick it up. When you go to the post office they're so rude and so many people but barely workers at all, all the time. Once an employee cursed me out and was very rude and disrespectful for no reason. I tried to reschedule for my package to be redelivered but doesn't matter they still won't deliver it to my home at all. It's pointless to re-schedule a delivery. I tried going online to report what happened but they don't do nothing at all. Literally everyone that goes there could tell you the same thing they have a nasty attitude very rude and poor customer service from the employees at that location. It's frustrating that I wait at home or have someone wait for the package and is never delivered I always have to go get it myself. They should really hire new people that are good at customer service and I'm not rude I will give people attitude for no reason that's very unfair that we have to experience that. Hopefully some people can read the review and others review so they could see and be warned and was going to be expected from that location it's very disappointing. And don't even try to speak with the manager the manager is never there or if they are they barely do anything just give you attitude as well. I barely order things because of that situation. read more

Worst post office I've ever been to. Would take me out of line to wait for the whole line to go through before taking care of me- I had 25 packages called for 2 hrs to let them know MADE ME WAIT 2 HOURS BEFORE EVEN GETTING HELPED!!! ASKED FOR SUPERVISOR & employee "Robert" turned his back on me. Worst service I've ever dealt with. I wish I could give NO stars. Get some authority in here. Shit place. read more

They are extremely slow in service and the matrons are extremely rude and the postal is extremely dirty and messy

This place is the worst, the mail woman that comes to my building 1348 Webster ave is always on her phone and never pay attention to the mail, she always put people mail in the wrong mailbox, please get rid of her she is no good we need Cosby back or someone that cares, I am going to file a claim on her through the postal office website, I am so tired of my neighbors giving me my mail. read more

What can I say about this place? THE WORST IM CONSTANTLY AWAYS GOING OVER THERE I wonder why every time I go there's aways a huge line trying to pick up there mail? Is it because your not doing your job right? YES!!! These guys aways go to my house listen up my wife is a HOUSE WIFE meaning she's aways home especially now that we have a 2 year old daughter why do you guys aways leave notes when she's aways there & make my life harder by getting out of work earlier or sneaking out of work (DO YOUR JOBS) if you don't like it quit dammit I'm so sick of you guys not doing your jobs right. read more

The Bronx Morrisania post office is by far the worst post office I've ever been to. I am forced to attend this post office due to it being my zoned office. They are always short staffed and overcrowded. The manager seems angry and upset when the customers began to complain. They used to have a sign on the wall where we could write our experience at this site and now it has been removed. If they cannot afford the staff, they need to shut this place down and redirect us to the another site that is more accommodating. To make matters worse, there is no place for the elders to sit for the long wait and there is no elder line to help expedite their process. They are forced to struggle to stand just to post a letter or package. Totally unfair to the elderly and disabled. read more

They rarely deliver my packages, they always say they left a note, because there was no one in the house, but I'm in my house all day and they never leave any notes. Then I have to make a re-delivery, which also does not work, and end up picking up the package at the post office. read more

This the worst post office in the Bronx .I can't believe it's still open and they haven't change nothing at all. The lines are crazy no matter what time you go and the works are just joking around and it doing they job . read more

They get 0 stars because they were very nasty and unprofessional. Waited in line for 30 minutes to find out that the line I was in was closed. Instead of telling us that or closing the window they didn't... read more

This post office is a lazy business because there will be two people or one person working to retail stuff like boxes, papers, and stamps. And this slow ass disrespectful ass old ass women don't know how to do her job correctly. Someone asked to get the manger but you refused to get them, wtf. Who the hell you think you is telling them no they can't see the mangers. But people are lazy and inquiry section where you pick up packages, they only person that I know that is good with packages is the young girl. This women does not know how to do her job and it is ridiculous. The customer service for a phone call is absurd because who have time to wait on the phone for 43 min-1hr 4min. Ain't nobody got time to be sitting on their phone to just hear this music and no one is saying anything. Like people need to make compliant about this issue that everyone is having and it is not getting resolved. read more

this post office is the worst in the bronx.!!! very unprofessional, slow as a snail, lazy and i can go on and on!!! they do not deliver your packages because they don't want to knock on apt doors, they would rather put a orange sticker stating no one was home!!! if you call the office they put you on hold and purposely don't come back to the phone.....this office really needs to close down or hire a new staff!! i wouldn't of gave them 1 star but had to if i wanted to post this..... read more

This is the worst Post Office in the City of NY. They changed my address without my authorization;it took me a long time to have my address restored. Now they changed my wife address again without any prior authorization and without our authorization;no notification in order to change the address, didn't get in contact with us. I wish I could move out of this zone. I hate this Post Office. You got to this Post Office to take care of this problem and they tell you to call 1-800 and when you call 1-800 they tell you to go the that Post Office;filed a lot of complains,sent messages to the main Post Office and never replied to my messages; now I know how bad the Post Office is; also I sent messages to the IG,also this office never replied; I lost a computer in transit and they never found it at the warehouse where every lost merchandise goes to.If no that they didn't find it; I am sure the workers are too lazy to do a good search, I am in the Bronx; NY I am not in San francisco. But I don't find a way to change from California to the Bronx. read more