Very fast and easy to go to. The only one I go to around here. The workers are very nice and it's…read moreeasy to go to for me in the morning

Live in the neighborhood I truly prefer this location over the one on Broadway. It's not ghetto and…read morethe staff is super friendly. Hidden Gem !!

After reading reviews, was a bit hesitant to come here. But, nothing can be as bad as the Fort…read moreGeorge Post Office @ 10040. Arrived here @ 1pm. Line was remarkably quick and was at the counter under 3 minutes. Clerk was courtesy and attended me respectfully (no snotty attitude). Postal transaction went smooth and was out the door with no drama or stress for myself or anyone else. This post office looks run down, unclean and gloomy, with no slips at the public counters. Everything was done at the window. Hope, next time I come here, I'll have the same positive experience.

I went into this post office to mail an envelope priority express and I paid almost $40. Signature…read moreconfirmation is included. The clerk waived the signature requirement without asking me. This was a legal document. Now I have to mail the whole thing again. What a horrid experience. They also don't have any air conditioning and their receipt machines are often broken and there are long lines and not enough Clerks at the windows.

I'm updating my review. I actually went in there yesterday and the clerk was not reading, she was…read moresuper attentive, handled my package quickly and thoroughly. And the place was cleaned up (the last time I was there it was crazy looking). It's now neat and clean. If I could delete my previous review, I would. But very happy with this post office.

This place is a health hazard for the employee and the community. The ceiling is falling, it…read moresmells, and the employee reports flooding. Embarrassing that the US Post Office allows these conditions.

No air conditioner on one of the hottest days when I went to mail a 20lb box to my sister in…read moreMelbourne, AU. The rep who helped me was friendly and helped me fill out the custom slip for my shipment and answered all my questions regarding international shipping for such a large box. The lines moved fairly quickly and all services were available including passport service. Good service, would come to this Post Office again. #SaveTheUSPS

I experienced poor service when I arrived for a passport appointment that I had scheduled weeks in…read moreadvance. I arrived just before my scheduled appointment time, only to be informed that the employee responsible for handling passport applications had gone to lunch and would not be returning for another hour. I explained that I had made an appointment in advance and did not understand why appointments were being scheduled if they were not going to be honored. The response I received was equally disappointing. I was told, "I already told you the person who handles passports won't be back for an hour. If you have a car, just go to the post office in Yonkers. I will give you the address." I found this response dismissive, unprofessional, and completely unacceptable. Rather than acknowledging the inconvenience or offering an apology, I was essentially told to go somewhere else and figure it out on my own. What is the purpose of scheduling appointments weeks in advance if customers cannot rely on those appointments being honored? People make appointments for a reason. We plan our schedules, and set aside time with the reasonable expectation that the service will be available when promised. If the employee responsible for passport applications is scheduled to take a lunch break, the office should have procedures in place to ensure that appointments are either accommodated or that customers are notified in advance of any scheduling conflicts. It is not the customer's responsibility to absorb the inconvenience caused by poor scheduling or inadequate staffing. Basic courtesy, professionalism, and respect should always be expected. At the very least, I should have received an apology which would go a long way. Customers deserve to have their time respected and their scheduled appointments honored.

Things have improved here! One big improvement (for me) is the addition of mail storage lockers for…read morethose of us with P.O. Boxes. No more waiting in the long pick-up line for larger items. I'm very happy about this change. I've also noticed that the lines in general are a lot shorter lately. There seems to have been a change for the better in the way things are done at 10034. My previous review is below: I gave it two stars because of the entertainment value of the complaints and banter in the incredibly long lines here, and because the staff, while painfully slow at their jobs, seem to be genuinely nice folk. It's a really frustrating experience. While standing in the lines here I sometimes fantasize about taking over as manager, somehow improving morale and maybe sending all the staff to a typing course so I don't have to enjoy the nail-biting suspense of watching clerks search all the keys before beginning their tentative two-finger data entry. (How can basic data entry on a keyboard that you use every day be so difficult?) I don't know what the qualifications are for working here are but it seems like data entry, a lively step, the ability to efficiently find labels, packages, forms etc etc. are not among them. I'm starting to wonder if this is where they put burnt out mail-carriers to work. It's possible and it would explain a lot. When I bring my postage-paid ready to ship packages here, all they have to do is scan the package with the laser, put it in the pile and give me a receipt. Instead everyone in line needs to wait while the clerk looks at the packages like he or she has never seen mail before. I decided to pay for a PO box here, because USPS 10040 down the road cannot be bothered to deliver or leave notices for my mail and I've lost packages because of it. At least with a PO Box I know I'll get a delivery or a slip, even though it requires about 40 minutes of my day be used up standing in line to get my packages. Seems like the only guaranteed way to get your mail in Inwood.

Always takes forever, waiting in line, they never helpful. There's not even a single pen for you to…read morebe able to write down the address on the shipping labels.

This post office is located right in between an okay and area and a pretty bad area, I've never ran…read moreinto any issues going or leaving. On some occasions there will be a random homeless individual opening the door for you with the hope of getting a tip. The area inside is always clean and well maintained. I mostly go to the post office to pick up my packages I wasn't home for. The pick up line tends to be empty if you go early in the day, but if you wait for after work hours the line grow pretty big, however, it moves pretty fast all of the time. REMEMBER to bring your physical id with you or they won't give you your package. Some of them bend the rule and give it to you if you show a picture of the id on your phone but they've become pretty strict about it now. And put a pretty big and clear sign on the window regarding that. Don't risk it. I've also gone to send out certified mail and the process is incredibly easy. And I appreciate the variety of payment options. I believe the prices for everything is fair. Only service animals are allowed inside. The customer service will vary depending on the staff member you encounter. I've always had good experiences, but have witnessed some of them catch nasty attitudes if someone wasn't prepared or needed additional help. The reason for the 3 stars is that they do not have any Spanish speaking staff available, regardless of the day or time I go, they are never able to communicate with Spanish only clients. They always have to ask who in the line can help translate. It's perplexing because most of their clients are literally Spanish speakers. They do not provide passport services

Every day the service is worst and non customer support at all, It should be close. Personel from…read morethere neather always have a unprofessional behavior, attending people while wearing headphones and talking to others on the phone, no name tags, mail constantly get loss, supervisor don't help at all whit customer service, the place always look dirty and deorgonized it all start whit the supervisor while this problems keep getting escalated and new personel is introduce to the post office services the problems keep happening, the the supervision need to be replaced. Up to this date packages and mail keep getting loss. My mail it keep getting loss whit sensitive information and the supervision team just say call to postal inspection services. Honestly their petty unprofessional actitute should not be allowed to aid or adress customer services

This location has so much potential and could really benefit from some extra attention. The staff…read moredo their best to be friendly, even when there's only one person working the teller line. Lines can get quite long, so a bit of patience is needed. I come here throughout the week to drop off packages and truly hope this place receives the staffing and support it deserves.

This place is absolutely unprofessional and the clerks are extremely rude…read more My mom has been a regular customer at this location and she has had trouble with the same lady for her last few visits. My mom does not speak much english nor does she understand much. The lady working at this location knows that my mom struggles with english and she intentionally goes out of her way to confuse her. My mom walked in this morning to drop off regular mail and the lady gives her a consent form stating that any glass or fragile items may break in the mail. She gave my mom a whole form stated in english, to which she said she doesn't understand. She told her that it is regular mail filled with documents and therefore, this explanation wasn't needed. Although my mom struggles, she definitely was capable of understanding that the consent form wasn't necessary. Despite that, the lady continued to explain things in english that my mom couldn't understand. She clearly knew that my mom was getting confused and ticked off but continued to speak english just to belittle the fact that she struggles with the language. In the end, my mom took the documents to another post office and when she dropped them off, the lady there simply took them and told her the price. She paid and that was that. A simple procedure like this was complicated by the lady at this Webster Ave location because she wanted to go out of her way to make my mom feel bad. That is unacceptable and this has happened more than once with the same lady. All in all, it upsets me not only that my mom was being belittled for not being able to speak english but it also upsets me that the company even allows a worker like this to continue working. This place needs to be shaken up and some of the staff need to be rehired.

Get there early, you should already be aware of what it is. Breathe and be patient. Also, be aware…read moreof what you're asking for to make the process easier and less frustrating on both ends.

This place is worst than waiting to get government cheese in the 80's. They only have one clerk and…read morenone bilingual employee, branch is disgusting. Rug looks like it has not been vacuum in days. an official abandon Apartment from the 80's. Some employees are rude, disrespectful and unprofessional. if I could give it NO starts I would but the form won't fill out.

I know this place has really bad reviews. BUT my experience coming here hasn't been bad. Most of…read morethe reviews are regarding the delivery drivers. Mine is only based on the staff at the post office and my experience. I agree YES lines were long on a Saturday so i wasn't surprised this is at every post office. What I did like that both staff that assisted me weren't rude. PLUS At the pick up line they usually take like 3 customers at a time and try to move the lines fast. I don't mind coming here on the weekdays it's more quiet. So don't expect to come here on a weekend and doing a quick pick up. Everyone else is trying to do the same thing. It's that simple. You really can't complain about lines because every post office is the same deal. At least here staff aren't rude.

This branch has drivers who fake delivery attempts and no secure location. They do not leave…read morenotices.

Very good location, nice clean and close to the train. They opened right on time, i was there…read morebefore 8:30am. Brayan was very nice and got me in and out quickly. Will return to this location.

Since I'm a buyer on Tik Tok and Amazon I'm able to use this business for returns and exchanges…read more Many of times I don't even have to wrap the package all will be done in store. So they make shipping packages do much easier. Depending on time there can be a line so please be courteous and kind to staff as you wait.