They helped with an easy & light load to CO and helped me figure out a different option for a heavy…read moreceramic piece. The were professional, helpful, and gracious even with the long line that was pretty much there the whole time I was there. Thank you!

I wish I had more treasured treasured items ship to from Connecticut -- because of our experience…read morewith We Pack & Ship. I think they could pack eggs and have them show up unbroken 3,000 miles later. They partner with Yellow Freight which brings the cost to half of what other shippers charge (who use various mail services). When Yellow Freight forgot to scan the four handmade box crates in Chicago (apparently quite unusual) and we weren't sure where they were, Scott offered to call Yellow Freight and described the crates so that could be more easily found. Everything arrived in perfect order and the boxes & inserts that Scott made were amazing. This is a family business, run by Scott and his wife, and they care about what they do. It shows.

Super convenient for shipping things and returns for Amazon. The Amazon return is so easy now, just…read morewalk in and scan your own package and drop it off. No more waiting in line unless you have something too big for the drop box. Very friendly people in there to help out too.

You obviously didn't read my review. I had the shipping receipt from UPS. Amazon never received…read morethe return. I went back to the store with the receipt and was told there was nothing they could do or tell me where my package went. Unacceptable. period

I went in today to do a "scan & return" to amazon. This location told me that only corporate UPS…read morelocations could do this type of return. As I was about to say thanks & leave, the wonderful woman behind the counter said, "Can you log into Amazon? I'll show you what we can do." She proceeded to walk me through cancelling my return, scheduling an exchange, and printed a label out for me. She then said, "you're all set! Have a great day!" Such a pleasant experience and I learned something new! I will always trust this location for my shipping needs. Fantastic business & excellent staff!

Always friendly and helpful. Love all the ways they are able to help and the easy access location.read more

So, after my awesome experience with Minuteman Press despite the failure to send my fax, I…read moreimmediately went back there once I got the *right* fax number the next morning. Kita was there again, and this time we successfully got it to go through! She joked that she was so happy to see me so she could find out how the fax saga ended. All in all, this is just a great neighborhood print shop that is there for all your printing needs. I say it hands down beats the big name competitor across the street.

I used Minuteman Press of Bristol to print program booklets for a luncheon. I got the best quote by…read morefar from this company. The programs were for a scholarship fundraiser so the money saved is now available for a deserving student. Joe and Kita were professional, friendly and rushed a large order for me with less than 24 hours notice. The programs are beautiful and I'm very satisfied. I will return again and again!

Had a really nice experience here today. My wife had to ship back her computer and monitor to her…read morecompany. Pak Mail did a nice job boxing it up and explaining the different shipping and insurance options to her. The staff was super courteous and friendly. While she was working out the details, I looked around the store and saw all kinds of neat stuff -gigantic sacks of those foam shipping peanuts, all kinds of cartons and bubble wrap, etc. Honest to God, there was a sofa and a video game on the sales floor awaiting shipping! That says a lot, doesn't it?

In July of 2024 I paid PakMail of Avon on Rt. 44 approximately $388 to package & ship a valuable…read moreitem to Florida. This $388 was in addition to the cost of insuring the item. Part of the item arrived broken, which made the set worthless. I contacted PakMail numerous times by phone, email & in person about reimbursement for the item & the cost of packaging & shipping. They refused to pay me for the item until I signed a release for all other claims. After receiving the payment for the value of the item, I was told they would not reimburse the cost of packaging & shipping. Their reason was that I didn't purchase separate insurance to cover this cost. During the 45 minutes I was in the store completing the transaction no one ever explained that these costs were not covered by the insurance I had already purchased, nor was I offered the option to purchase this additional insurance. Unfortunately, I now have no recourse to collect the $388. I will never use this store again for any shipping or other needs. FYI - I have never posted anything less than a 5 star review. This place deserves less than 1 star.

Truly none better. Helped tremendously with all aspects if complex shipping needs including…read moreart/paintings. Great communication, safe meticulous packing. Pleasure to work with. Thank you Pakmail!

I cannot believe this business has not been reviewed since 2014…read more I've been doing business with PakMail for several years. Excellent service, good rates. They've done right by me since I moved to West Hartford, giving me a secure location to pick up packages and mail as things like that have a tendency to disappear from porches and mailboxes in this town. Thanks to PakMail, I've never once lost a package. An excellent facility to ship from, the staff is courteous, friendly and knowledgeable. Locally owned and operated, too. Support your local small businesses. If you need a mailbox that's secure, I recommend this one.

I need to file a complaint about one of your drivers. I had a package delivered that required a…read moresignature. It was a very expensive package. The driver dropped it off at my door without anyone there and the driver forged my signature. I talked to the sender of the package and he said the package was signed for and accepted. It was absolutely not!

My package was delivered today to the wrong address/town. I was told that because it was addressed…read moreto a Po Box in Marion CT they don't deliver to PO Boxes . I was told that UPS in Watertown searched for an alternative address and sent to 155 town hill rd in Warren CT. They should have sent package back to Macy's. I am sure the package had my name on it. Very disappointed.

I need to put this out there. A new owner has taken over the UPS Store. The other owner was a…read morenightmare. I would be returning things and they wanted to know what was in the package etc. Let me just say this, the new owner and staff are courteous and the owner is wonderful. Don't let the old reviews sway you. This new owner knows customer service.

Very unprofessional. Will look for any excuse not to help you and get you out of the door. I was…read moreeven struggling getting a large item inside the door and they wouldn't even hold the door open

Ship Caribbean is one of THE BEST shipping companies I have used. Very fast and efficient. The…read morecustomer service was great from beginning to end. They made sure my barrel was picked up and delivered in time. The processing was very seamless. I highly recommend shipping with Ship Caribbean! You will not be disappointed!

I rarely use shipping services but I agreed to help out a family member. Ship Caribbean was…read morereferred to me by a friend and I'm am beyond pleased. I decided to drop off my items to be shipped, and I'm glad that I did. The staff were very friendly and walked me through the process. My cousin received their things in a timely manner and intact. I would definitely recommend Ship Caribbean.

I worked with Keith who packaged up some speakers for me and shipped it across country. When the…read morepackage arrived everything was in perfect condition and expertly packed to ensure nothing would be damaged. Thank you so much Keith.

I had to return a defective item to Amazon at my expense (but they would credit $20 back later)…read more But this was not a normal Amazon return. I had received the product from Singapore but the return had to go to Slovakia! Bizarre! I brought the return to Ship Southington and they did the research and determined that my $53 purchase would cost as much as $80 to mail back. They made it clear to me that it made no sense to do this and I appreciated their efforts and guidance. They didn't charge me. I look forward to doing business with them in the future.