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    The UPS Store

    2.3 (19 reviews)
    Open 8:30 am - 6:30 pm
    Updated a few days ago

    Services - The UPS Store

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    2 years ago

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    5 years ago

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    3 years ago

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    9 years ago

    Just dropped an Amazon return off at the UPS store, the girls who was working was so nice, quick and helpful. The new store looks great too.

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    7 years ago

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (27 reviews)

    I've been coming to this location for years, always had such a great experience with the same guy…read moreat the counter. Looks like he no longer works there. I came in with a bunch of Amazon returns. Only one had to be processed at the counter, the rest I was able to complete at the self serve kiosk. The employee who helped me was so unfriendly. Not even a hello. But that doesn't really bother me, most young people in the customer service industry behave this way. The issue was, she walked away from the register in the middle of my transaction. Didn't say a word to me and just left me standing there. After about 5-7 minutes of me waiting, I asked the other employee if she knew where the other girl went or if she could help me. She just continued waiting on new customers while I stood there. The other employee eventually finished my transaction and I never saw the other girl. Service here has gone downhill, might be worth the drive to the Southington location.

    Waited about 15 minutes for 2 different staff to print me out some ordinary simple paperwork. The…read moremain printers were not working. They kept telling me to check and wait it should be printing. No you get away from the back room and come help me yourself. The pages finally printed and the ink is faded and they still charged me full price. 3 employers working very unprofessional. I heard swearing in the back where you can hear them loud and clear because they are loud. They were gossiping heavily and having customers who should be in and out waiting. There was a women who gave someone an item for free yet I had to pay over $8 for faded ink paperwork.... Where did the other man go who used to work here. This ups needs him back, he was playful but knew how to multitask and get his work done professionally. I'm annoyed and disappointed.

    The UPS Store - shipping_centers - Updated May 2026

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