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    The UPS Store

    2.9 (27 reviews)
    Closed 8:30 am - 6:30 pm
    Updated a few days ago

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    4 months ago

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    7 months ago

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    2 months ago

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    1 year ago

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    10 months ago

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    1 year ago

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    9 months ago

    Always a quick and easy trip for my returns. I was in and out in record time today thanks to Jordan!!!

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    2 years ago

    It is easy to send back packages from Amazon. Girls work there are always friendly. Keep it up.

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    6 years ago

    Notary public call and service was quickly and efficiently completed.

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    8 years ago

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    6 years ago

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    12 years ago

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    10 years ago

    A very quick and polite interaction when sending back amazon packages

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (19 reviews)

    I need to put this out there. A new owner has taken over the UPS Store. The other owner was a…read morenightmare. I would be returning things and they wanted to know what was in the package etc. Let me just say this, the new owner and staff are courteous and the owner is wonderful. Don't let the old reviews sway you. This new owner knows customer service.

    Complaint: unprofessional, unqualified notary services…read more Result: Because of the multiple inconveniences and dishonesty, we are submitting our experience to UPS corporate and the State Department for Notary Licensing. (If you want details) Story: Our party is temporarily in Connecticut to take care of a family estate. We needed a notary for some power of attorney paperwork and have always appreciated UPS fast, convenient services around the country. We called the day before to ask about notary, they told us the hours of availability, and we came at the appropriate time. Of our party of five, we have the elderly person in question, the family member who is a notary for another state but not licensed in Conn, and two other family members who requested off from work to witness, and an ASL interpreter for one of the participants. (Emphasizing, effort went into this appointment) When we asked for notary services, a man came out of the back of the store, told us that his license was limited and he could not do power of attorney documents, recommended banks or town halls (it's a Saturday) l, and then disappeared again to the back of the store. Here are the problems. 1) The papers were printed and made ready for Southington, and any other place we could find required the paperwork to be reprinted for the individual area. 2) None of us had ever heard of this problem so we spent the next 30 minutes on our phones and calling family members who were notaries to find out that there is no such thing as a limited notary license. Conn Law: the notary has the right to refuse service for reasonable things, but it is misconduct to lie about your licensure. Furthermore I think everyone can agree that it's just bad practice. We agreed that even though we had caught the lie, this is not a person we would want to work with anyway. The part we don't understand is why he lied to avoid notarizing our power of attorney paperwork. 1)He did have an extremely thick, almost unintelligible accent, so maybe his understanding of written English isn't proficient enough to properly manage a document like this (in which his licensure needs to be removed). 2)Maybe he didn't want to deal with notarizing that day. 3)Perhaps he was intimidated by the presence of ASL and an interpreter and decided that our business wasn't worth the confusion. 4)Even more concerning, we were informed that this notary is actually the owner of the store, and perhaps gained the licensure as a ways to be compliant with UPS office standards, but not actually offer the service. While this is all speculation, it doesn't erase the fact that this inconvenience means a lot more work for us, reprinting paperwork, finding a different notary, hiring the interpreter again, and bringing together family members from 4 different parts of Connecticut at the same time another date. We went to a different UPS later that day to consult with the notary there, who confirmed that his answer was not correct and helped us submit a complaint to UPS corporate. They also made an appointment with us next week, so hopefully this can all be sorted out smoothly, albeit delayed.

    The UPS Store - shipping_centers - Updated May 2026

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