AMAZING SERVICE, good prices in printing and faxing, thank you Nelly for your help ​read more

Absolutely the most unprofessional store manager I have ever encountered. How this store stays in…read morebusiness is beyond me. It's clear that UPS couldn't care less about his dismissive or, in my case, unnecessarily rude behavior towards his customers, as I've had zero follow up on my complaints. I had to leave the store to keep myself from getting into trouble. Thankfully, there are other mailing centers in the Manchester area, so I'll be using them.

I picked this location out of two in West Hartford. It opens at 8am while the one across town…read moreopens at 8:30. I had a simple need, to print out a label and mail a check. I don't have a printer but I should've popped over to the library to print the label because UPS charged me $5.99 plus tax for the print. My bad. The guy running the store was super cool and kind and I was in and out in a jiffy.

New young short guy ruined this location for me. Always rude, annoyed if you ask a question. Will…read morebe driving further to a different location just so I do not have to deal with him.

This FedEx location has really upped their customer service since the time I lived in the area…read more I'm typically picking up a print order, but the line always moves quickly and the people at the front very personable. The parking lot is a bit tight, but there is a large lot in the back if you feel better about parking back there and walking towards the front. Affordable printing.

I had a package from a retailer to return to FedEx. My package had the prepaid shipping label on…read moreit, as well as the FedEx packaging. This store is a decent size. There was one associate working. He was helping a customer find the right sized box for her shipment. Meanwhile, the line of customers was getting longer and longer. They sell of course, shipping materials, tape, pens, and stationary. You can also use their printing services, I imagine similar to what Staples offers. Eventually, a lady opened another register. I handed her my package, she scanned it, and handed me the receipt with the tracking number. If they had more associates working particularly during the after work rush, it would be super helpful.

Ship Caribbean is one of THE BEST shipping companies I have used. Very fast and efficient. The…read morecustomer service was great from beginning to end. They made sure my barrel was picked up and delivered in time. The processing was very seamless. I highly recommend shipping with Ship Caribbean! You will not be disappointed!

I rarely use shipping services but I agreed to help out a family member. Ship Caribbean was…read morereferred to me by a friend and I'm am beyond pleased. I decided to drop off my items to be shipped, and I'm glad that I did. The staff were very friendly and walked me through the process. My cousin received their things in a timely manner and intact. I would definitely recommend Ship Caribbean.

Alyssa was incredibly helpful and patient while working with me on printing all the signage and…read morestationery for my wedding. I truly can't thank her enough for her guidance and the quality of her work. If you need anything printed, make sure you work with her! I had a wide variety of printing needs (signs, poster boards, stickers) and she helped me choose the best paper types, shared how I could cut down on the cost, guided me on formatting, and even ran multiple test prints with me. When one of my original orders didn't turn out as expected, she quickly produced a replacement that same day. What stood out most was how effortlessly she balanced everything, greeting customers with a smile, managing multiple print orders, and answering questions from walk-ins, all while keeping things moving smoothly. Staples needs more people like her. She's a true rockstar! All of the final prints looked perfect. Designing everything myself and working directly with Alyssa at Staples saved me both time and money. I couldn't be happier with the results.

I had a very simple print order that got screwed up twice. The third person I worked with finally…read moresorted things out, but they wouldn't reimburse me. Go somewhere else for your print needs. 2 stars because you gentlemen who finally helped me get everything sorted out was excellent.

I recently came here for passport services, my first time in about ten years. It was easy to make…read morean online appointment and I was hopeful that everything would go smoothly. You know where this is going. A 30 minute appointment actually took two hours, mainly due to one employee named Ursula. She was disorganized and seemingly in no rush, in spite of a huge line and only one other employee behind the counter. She was working with a customer when I arrived, and when it was my turn I assumed I'd be next, but she took a couple who were 15 minutes late for their appointment instead. Fortunately for me, this turned out to be a good thing, because two other employees magically returned from lunch and I was assigned to one of them. All in all, although I accomplished my mission, this was an unnecessarily frustrating experience.

I have tried to email this branch but never received a response. I have called but was never able…read moreto reach a representative. I have urgent business with this branch and am very frustrated. This branch gets a grade of F in my experience!

When it was time for my wife to return her laptop and accessories to her employer to mark her…read moreretirement, we learned that not all Fed Ex centers are the same. You see, all of them will ship your stuff, but only some of them will also pack your stuff. Our local Fed Ex Center does not pack, and this one in West Hartford was the closest one to us that did. So we headed off to Corbins Corner and took care of business at this FedEx Center. We explained our mission to the attendant and shared our e-mail with the account number and shipping address, etc. As always, my wife was super nice and courteous, but we were both struck by the robotic cold fish demeanor of the lady that expedited for us. I walked around the store, saw their huge printing operation and inventory of office supplies stocked on shelves and racks -this is a very cool place to do business in or browse around. A better human touch at the sales counter would have added a 5th star........

Flyers, brochures and booklets printed in record time for a great value! Great service, don't waste…read moreyour time and money with Staples .

This post office delivered a package to me inside my (locked) mailbox. The package required a…read moresignature to deliver but instead it was delivered to my locked mailbox. A signature that is not mine was documented, even though it was dropped in my locked mailbox. The package that was inside my locked mailbox was ripped open and contexts removed. Who could have ripped and removed the contents? Is it a coincidence that the item was also signed for someone that is not me and the delivery person left it in my mailbox he had the master key to? If you are ordering something expensive from outside the US, ensure it is not delivered by this location. Per customs the item contents and amount has to be declared on the label.

Tried to call on Friday afternoon multiple times and it was clear they their mind was already off…read moreto the weekend. The amount of times I called and the possibility that not one person would be able to answer the phone makes me wonder why they even entertain the idea of advertising their phone number to the public. Just with I could decide where my tax dollars go at times....