I recently came here for passport services, my first time in about ten years. It was easy to make…read morean online appointment and I was hopeful that everything would go smoothly. You know where this is going. A 30 minute appointment actually took two hours, mainly due to one employee named Ursula. She was disorganized and seemingly in no rush, in spite of a huge line and only one other employee behind the counter. She was working with a customer when I arrived, and when it was my turn I assumed I'd be next, but she took a couple who were 15 minutes late for their appointment instead. Fortunately for me, this turned out to be a good thing, because two other employees magically returned from lunch and I was assigned to one of them. All in all, although I accomplished my mission, this was an unnecessarily frustrating experience.

I have tried to email this branch but never received a response. I have called but was never able…read moreto reach a representative. I have urgent business with this branch and am very frustrated. This branch gets a grade of F in my experience!

In this age of home delivery for everything... I found myself in need of a post office. I had…read moreChristmas presents that I wanted to send the old-fashioned way. The two employees at the Maple Avenue brach were both busy, but both seemed friendly and helpful, and the line moved quickly. This is only my second or third time at this post office, but I have not experienced a problem so far. Btw... USPS Priorty Mail is cheaper than similar options at other delivery companies.

I had the most amazing experience at the Newington CT Post Office from Kay. I went to process…read morepaperwork for a passport. she was alone behind the counter. she multitasked with a smile on her face, never showed any stress, waited on all her customers and processed my passport. She truly is an asset to the USPS. Thank You Kay for making my day.

they had the wrong tracking number and lost my package which contained very important medication…read more They didn't care!!!

I lost my phone thought that was it. I'd have to buy another phone cancel cards everything was able…read moreto call my sister to vent about it when she told me she had called and the clerk at the post office had found the phone I couldn't get there before closing and decided I would go back on Monday. I didn't have to that young lady brought my phone to me. God bless that young lady.

They are the nastiest I have ever experienced. we had an appointment and there was no-one behind…read moreus, but the woman refused to do our passport because we didn't have everything ready beforehand and they are "back to back"

This has to be the worst post office I've ever stepped foot in. I don't generally go here, but if…read moreI'm passing through, and I need something they offer, I'll stop by. Even just "stopping by" is almost impossible, there is nowhere to park, ever. I go here for post office type of services, very basic, like buying stamps or mailing out a package or letter. The clerk is always grumpy, moody, lacking common manners, and simply unpleasant, even when it's not at all busy. I will not go here again.

Poor service, drove there wast my gas 12 :30 not open ghetto.read more

I stopped in this Post Office Location on a Friday afternoon at lunch time to purchase stamps. The…read moreline was wrapped around, with over 15 people. I decided to wait a while, hoping the line would move quick given there were two employees working at the desk. No such luck. After 7 minutes, the same exact customers were still a the desk! I'm not quite sure why it takes so long to pay for postage, but I didn't want to waste my entire lunch break at the Post Office. I waited until 15 minutes past, and gave up. The line hadn't moved at all. They should really increase their staff, especially during the holiday season. I guess this is why I tend to just order my stamps from the USPS website and pay the shipping fee.

This small post office is the closest one to where I work so I come here for package shipping,…read morestamps, and the usual post office stuff. It can get pretty busy around lunch time as all the other Hartford work folks do their postal tasks. They have the usual boxes and shipping envelopes around and the staff is nice enough.

This post office is terrible. They dont deliver your mail. They dont deliver your packages. They…read moredont want to do what they get paid to do. I had an entire issue with a package they delivered that was a gift from a friend. The audacity to ask if there was insurance. It was an Amazon package...Amazon no longer gives you the option to put insurance on anything you purchase. I dont understand why a post office functions like this but for that previous issue, i had to get the Senators office involved because these people dont take ACCOUNTABILITY. Avoid this place if you can

Worst customer service ever Every time I come to this post…read moreoffice it's always something new and I think they be trying to steal packages because everything they say they don't have it into you start screaming to them for them to find ur stuff

This place is a joke. Sure, all post offices are hit or miss…read morewhen it comes to lines and understaffed counters, but this particular branch just plain closes whenever it wants to. I have frequent meetings downtown and often bring packages to drop off since I'm a chronic ebay & Amazon seller. I even pay for postage online so I can just leave the boxes without having to wait in line. On so many occasions I've walked over to this office, which is supposed to be open weekdays 8:30 - 4:30, only to be greeted with "closed for lunch" signs at 2pm or randomly locked doors at peak hours. On my last visit, at 1pm I saw a sign that read "back at 2:30." Really. An hour and a half with no explanation. No wonder they're on the list of offices to be shut down. It's a shame but not surprising.

The worst, lamest, rudest post office i have ever been to. This place is a joke, most post offices…read moreare hit and miss with people and service, counters, etc but this is the most consistently inconsistent post office in the world. The branch seems to close whenever they want. I will drive 2 hours out of my way to avoid this location specifically. Easily the worst post office I have ever been to, whoever is in charge of running this location should be fired. The doors should be closed and boarded up.