So grateful for Yelp because I can express the disgusting injustice done to me this morning. I was shipping internationally (which I've never done before), so I got to the Post Office at around 7:35 AM, hoping to avoid a long line. There were two reps at the counter and one was busy with another customer. The 2nd rep was finished with her customer, but decided to talk to that stranger for a full 5 minutes about the Pacific Northwest Trail. Okay. Meanwhile, people began filing in after me, and a line was forming.
They finally finished their chat and I was called up. I handed my package to the lady, explained I wanted it shipped to Taiwan, and that I was a little unfamiliar with the process, but I assumed I'd have to fill out an international shipping form. She looked at me blankly and said nothing. Then a man who had been standing in the corner came up and asserted that he had been in line before me. This could have been true (he had been off to the side) so I was like, no problem, go ahead. I waited another 5 minutes, during which time the 1st rep had an opening, so I went to her desk. She looked at my package and was like "Where's the zip code"? And then immediately called the next customer up without giving me a chance to speak. Um, the zip code was on the package. Ignorant. When the next customer was finished, I got her attention and pointed out the zip code. She looked at it for a minute, all confused, and was like 'Oh, is this going internationally? You need to fill out an international shipping form". Yeah...that's what I asked for 10 goddamn minutes ago. She told me to go fill out the form at an unused desk.
I filled it out, feeling pretty irritated, and came back. I waited for the person to finish at the counter. By now, there's a 15 person line. I know because I had plenty of time to count. There are 4 postal workers in the office and only two of them working. The person at the desk finishes, and I start to approach but this bitch calls the person behind me up!!!!!!! It was so rude and awful that people in the LINE spoke up and said "You need to help her".
The rep didn't apologize, was horribly rude and short with me throughout the remainder of the process, and tried to tell me I had filled out the wrong form. I told her she had just given it to me. She also forgot to charge me for the tape I was purchasing, despite already asking if I was buying it. So it's not like she didn't see it.
Finally, she just holds out her hand without saying anything. I had no clue what she wanted, so I asked 'Do you need something'? And she just says 'card' (I'd already paid). I handed her my card and she squinted at it and handed it back to me and neither of us said another word to one another.
There's no need for service like this. I'm going to avoid this place in the future. read more
