I've used this post office many times and usually only have quick prepaid QR-code drop offs. Today…read moreI arrived at 11:58 AM before the posted 12 PM Saturday closing time. Instead of helping process the packages, the employee immediately told me she "needed to stop at 12" and repeatedly pressured me about the truck leaving. I have a disability that affects my cognitive processing under pressure, and the interaction caused me to become visibly overwhelmed and unable to pull up my QR codes quickly. When the clock hit 12, I was told "It's 12. I need to stop" and was refused service and told to leave, despite already being inside before closing. What upset me most is that there was no attempt at patience, flexibility, or basic empathy. Even if the packages couldn't make that day's truck, they still could have been accepted for the next shipment day. Because this happened on a Saturday before Memorial Day, I'm now delayed several extra days, which matters because reselling is currently my only source of income after losing my job due to disability. I understand employees have schedules and pickup deadlines, but customers who arrive before closing should not be treated this way. The interaction felt unnecessarily cold and dismissive.

I was welcomed with a smile and nice greeting. Service was quick and correct. I left with "Have a…read moregreat rest of your day." Best customer service I've experienced. I live in Marlborough and always drive to Berlin for all my Postal needs.

I really have problems receiving my packages if they do not leave them in the neighbor's house they…read morecan never deliver it because they can not find my house, is that serious?. I only have this problem with USPS. It is a headache to have to constantly pick up at the office.

I visit my share of post offices because I need to ship for work on a pretty regular basis. This…read moreplace is the quickest, most efficient of the lot. The two ladies who work here seem like they have been doing it for a long while. I am in and out. Plenty of street parking, but also an itty bitty parking lot on the side.

dropping off packages and getting shipping labels/stamps. It's a Monday, two people very attentive…read morenice and not busy at all, ahhh

I use this place as my Amazon return and the people that work there are friendly , helpfully and I…read morenever have any problem with them . I would recommend them

Friendly staff, efficient service, neat and clean store, always open on time, good value for moneyread more

I have used their services back in 2013 for picking up and shredding documents. I had decided to…read moredrive up recently (within about 7days of the new year) and save some time and money. Here's the thing about old documents,like maybe some of you out there, I still had a lot left going back some 16 to 17 years. Now like a lot of people out there I have a shredder. Let's be honest though,how many of us (10 pages at a time) will actually shred such a big amount in a relatively short time? Raise your hand. (Pause). Yeah me neither. This is where neighborhood parcel comes into the picture. They are quick and efficient. If you take the drive up there my advice is to look for parking space 999( no not even making this up) as that is right in front of the building. They remembered me from a few years ago (hey I had a ton of old papers then). They are friendly as well and weigh each loose bag by the pound. Ironically I filled out and had them mail out the notarized certificate of document destruction. They will also email it to you only if you prefer. I can't tell you how much time they saved me (as I am getting to that stage in life of weighing time vs. money vs. the fact I won't do it all myself in this case). The relief of knowing that these old documents I was never going to look at again were all gone is priceless. If you've got a whole lot of documents you have been "meaning to get to" bring them here.

Beware of this place !!! The reviews are correct. Rude…read morecustomer service is an understatement My FedEx plastic sleeve ripped and I asked if I could have one ? SORRY was the response. The drawer is closed and I have to charge you for it. They are FREE Go elsewhere folks!!!