A review that's been due over a year now. Having just left this site yet again for Amazon drop…read moreoffs. I love going to this place. Every single time I go, EVERY SINGLE staff member is awesome, attentive, professional and courteous. And they have all been here so long too. That says something about how this location is run. I have complimented the manager in person about her staff being so great. Sorry I took so long to post this well deserved positive review. I'm sorry I cannot recall the names... but once I had a copy order I needed pronto and last minute. It was near closing time and the two fellas whipped that order out for me so fast! So fast, with a smile and pleasant small talk too! I have never had a bad experience here ever, no matter what my reason for being inside is. Thanks team! You are all awesome, we appreciate you!

We were in need of a notary service while visiting the area & stopped in at this location. Rodney…read moreprovided excellent customer service. We were a little disorganized when we arrived but he was a pro. Verifying all our information & even assisted with making photocopies. He informed us at the beginning of additional charges which we of course were ok with. The prices for their services are extremely reasonable. This location was great with each employee being courteous & professional. Thanks again Rodney!

Hands down the friendliest Post Office on planet earth. The other posters with negative comments…read moremust be the problem. I've had nothing but wonderful interactions the many times I been to the Payson Post Office.

I have found it very difficult to work with Postmaster Lori Harris throughout the process of…read morerequesting USPS medical hardship mail delivery. When I submitted the required documents to the Payson Post Office, I requested a receipt confirming they had been received\. That request was denied\. I then asked to take photos of the documents in the post office environment proving they were in the post office at that time. I did follow up with phone calls which went unanswered, however, I persisted calling and was told Postmaster Lori was in a meeting and could not come to the phone. They did give me a verbal confirmation that she received the documents. During the inquiry and gathering of documents, Postmaster Lori did not provide me with all of the information necessary to complete my application\. Fortunately, I researched the USPS requirements myself and discovered additional forms that needed to accompany my request\. Had I relied solely on the information I was given, my application would have been incomplete\. During a scheduled visit to my property to discuss my hardship mailbox request, I felt I was treated disrespectfully\. Based on observing me walk only a few seconds, Postmaster Harris stated, "You do not look disabled\." I found that comment inappropriate and inconsistent with the purpose of the visit\. At that point, I began recording the conversation on my phone to preserve an accurate record of what was being said\. When she noticed, she asked if I was recording\. After I answered yes, she stated, "It is illegal to record," ended the meeting immediately, and returned to her vehicle\. Before leaving, I asked whether it was illegal to record on my own private property in Arizona when the recording was not concealed\. My question was not answered\. Instead, I was told, "I will call you," and she ended the meeting by abruptly leaving\. My experience has left me concerned about the professionalism and customer service I received\. I intend to submit formal complaints to the USPS Consumer Affairs Office and the USPS Office of Inspector General so the matter can be reviewed through the appropriate channels\. For anyone considering filing a complaint with the USPS Office of Inspector General online, pay close attention during the process\. Some complaint categories may redirect you to the USPS Consumer Affairs system instead of the Office of Inspector General\. If your concern involves employee misconduct or other matters within the Inspector General's jurisdiction, verify that your complaint is being submitted to the correct office\. I encourage others who believe they have been treated improperly to document the facts and use the established complaint process\. Constructive feedback and accountability help improve public service. I certainly hope my review is not met with retaliation.

I do not understand why there is such a low rating here. i looked up the phone number for the post…read moreoffice and had no trouble reaching someone. the ladies have been pleasant and helpful. I like my little post office in my small town. Thank you Ladies

I hesitate to give one star. The number to call is impossible and after 4 calls, I got nowhere…read more Terrible service...actually, no service at all. I love my own post office but the 800 number is useless.

We rented a PO Box, and we got what we wanted. Quality is good, and key fits the lock! Rates are…read morerates, so it kind of just is what it is. Not terrible, but not cheap. We don't live in Phoenix anymore, but still drive up to our PO Box. I like the staff at this location and would recommend this Post Office

12/29/25 Dead bushes, unpruned trees, weeds 2 feet tall. ZERO pride as a representation of the…read moreUnited States government. Just total apathy. Then I go inside. Twelve people in line and only 2 workers that make snails look fast. Then another guy comes out from the back walking like he has cement in his shoes. He literally throws a box into a bin 10 feet away like a basketball. The look on his face is one of complete apathy, disgust and resignation. The hiring in this place is beyond horrible. Why would you ever allow someone like that to work for you? And some people wonder why there are negative opinions of federal workers. Incompetency always emerges when there is no competition.

There was a minor issue with a foam board sign I had printed recently and these guys went the extra…read moremile to fix it. Employees are always super friendly and accommodating with suggestions for what would work best. Can't say enough great things about their customer service! Love to support a local business, too. Definitely recommend!

I love the people at PostNet! They always go the extra mile and do a great job! I will keep coming…read moreback!

Lost my package again. Someone there is updating the tracking with the wrong information or closing…read moreout packages before they're delivered or returned to sender. One of their employees called me and started getting aggressive over the phone. They're losing my mail and packages and getting aggressive, that level of customer service is despicable!

Horrible service. I arrived 3 minutes before 5pm, the doors were already locked to the lobby. The…read moreboxes and supplies to ship priority, which are free, are locked up. I asked if I could grab one to package tonight as I live 30 minutes away and they said no!!! Come back tomorrow. It was not 5, my time on my cell phone is accurate. Plus there was no reason to not let me have a FREE box. I am so disappointed in the workers here. We are a small town and it would not have put them out. They were still servicing customers that made it through the doors before they locked them.

Ok it's the post office! I find the folks here very friendly and maybe too much so in that they…read morechat slot with everyone. But it's small and PV so not busy as the big one in Prescott. They have very few packing and shipping supplies but sufficient and plenty of the priority small mefium large boxes. Which are a great value for three day delivery and up to 70 lbs per box!!

I've lived all over the country. City, Rural, Semi-rural. I've NEVER had such bad experiences with…read morethe USPS. The carrier makes no effort at all. Won't deliver to your home. Won't respond to you saying hello to them in public. Won't let you get your mail out of your box if they are in the area putting mail in for a half hour. Anything bigger than shoebox you must pickup from one of two offices. Your guess which one. I would rather send perishables international with ontrac than use the USPS.

Stopped at our local Post office in Goodyear, AZ to renew our Passports. Elias Aragon provided…read moreoutstanding customer service from start to finish. He was friendly, professional, and extremely helpful throughout the entire process.

There is absolutely no parking spots open at any time of day. Wish the Goodyear City Council would…read moreaddress this instead of more data centers, solar farms and warehouses! The employees are top notch.