We just had a really lovely experience with Joseph at the Shirley post office. He was super patient…read moreand kind and very helpful.

One of the worse post offices in Suffolk County! The clerk, Valerie is absolutely disgusting! She's…read morerude and should be somewhere in the back sorting mail. Then again that may require another skill that she does not possess.

Everyone is always so nice here. No matter how busy they are, they still treat everyone so well and…read moredon't change their customer service.

Clerk #7 operating in this location is extremely rude and incompetent. He does not understand how…read morereturns work and works at an extremely slow pace. He is not friendly or helpful and seems to want to send people to other locations or elsewhere after they waited on a very long line for help. I just processed a return here and he told me that I wouldn't be able to find out any information about my return because I didn't "print" out my label. Right on the bottom of the receipt he printed out it states to text the tracking number to 28777 to get the latest status. For some reason he just didn't want to help me. He needs more training or perhaps you need younger staff who are familiar with digital processing and realize that not everything requires being printed out. What a rude and incompetent man.

Low-quality service, don't trust them with your mail or forwarding mail unless you want 3 week…read moredelays

Postal worker was great and helped me without waiting a long time!! Great experience!read more

Best post office on long island!! The clerks are friends and are very helpful. You can have your…read morepassport pictures taken here as well. Passports are easy if you bring in your original birth certificate and driver's license and you application filled out in black ink. It has to be neat with no cross outside or white out.

Miserable employees. Especially the older woman with short hair and glasses and employee #20. Went…read moreto mail a couple of mother's day gifts and one of my packages needed a little extra tape to secure the bottom. I kindly asked the miserable employee with a puss on his face if he could put some tape on the bottom of my package to secure it and he replied "we are a no tape office " .....ummm what the f$@k??? He proceeds to tell me I can purchase packaging tape but he just sold the last one . Again WTF??!!!! He then rolls his eyes at me walks away and comes back with a big roll of packaging tape and secures my package. Now was that so hard? Why he had to make a production out of it was beyond me. I have been going to this Post Office for years and have come in contact with some nice and not so nice employees but he was the worst. Also, I have NEVER had an issue with a simple little thing called TAPE at a post office. And whatever happened to "how can I help you" when greeting a customer and when you are done with your transaction how about "have a nice day" . Apparently those words don't exist in miserable employee #20 vocabulary. I will not return to this Post Office again . Why go somewhere when you KNOW you are going to get treated like crap. It's a shame because the building itself it quite charming and one of the older Post Office buildings that you really don't see around here anymore.

all the tellers are wonderful i was helped by Michelle today…read moreeverything always goes off without a hitch

From my mailbox in 1 city to another city with a post office box. I mailed this holiday card on…read more12/18/24 & received it back on 2/28/25!!! Opened of course, with a lane stamp that it was received in poor condition. My post office didn't open it because they attempted delivery. When it got to Patchogue, obviously they knew they had to stamp it as damaged & return it when they attempted to search for the non-existent greenbacks. Ridiculous!!

Let's be real for a sec. Going to the post office is up there as most people's least favorite…read moreerrand. I went here late afternoon midweek and there were about 2-3 people in front of me. Of course, being that it is the post office, the workers worked slightly faster than a snail's pace, which is better than some offices. Probably waited about 5 minutes or so to pick up some stamps. The worker was courteous, no complaints there. The building is absolutely gorgeous and you can tell has been around for some time in terms of its historic design. Street parking is free out front.

Patchogue Post Office needs new and more efficient management. Patchogue has over 11, 000 residents…read moreand their post office opens at 9:00 am with ONLY One employee at the front counter! As stated by the employee, when the mail is distributed for delivery, only then does one other employee come to assist at the front counter. This is ridiculous since the line quickly builds in number practically out the door. Other post offices i.e. Bellport PO has 1500 residents and always has 2 employees at the front counter for assistance immediately when the door opens at 9:00 am. Patchogue needs two employees at the counter upon opening their doors and for the holidays they could use three employees