He-yo! 15 billion in the red…read more But still, this US Post Office located in the Courthouse is my go-to post office in the Mount Vernon area. A relatively small affair with only 3 counters and usually 2 workers, this location never seems to be too busy, usually with nary a wait. And these postal workers always have a cheery hello and demeanor. Come here if you need to mail stuff in the Mount Vernon/downtown area. Just know they're closed for lunch from 2-3pm.

I got here at 8:55am and they were supposed to open at 9am. Someone didn't come until 9:40 and…read moredidn't open until 10am.

I had a simple but good experience here. I'm closer to the USPS in Federal Hill on Hanover, but I…read moreneeded a receipt for the box I was dropping off, and apparently the Fed location does not do that. I was pleased this particular USPS location has parking. I pulled into a spot in the lot and hurried inside. It was huge in there, I had no idea! I had to ask a security guard where I could drop the package off and get a receipt. When I arrived at that area, there were no others in line. I went to the first open register area, handed the USPS worker my box and asked for a receipt. She quickly provided me one and we wished each other a good day. I was in and out in less than 3 minutes. No complaints.

Constantly losing our mail / bills sent out that are never received for payment…read more At this point they don't even get 1 star and there isn't a negative or thumbs down rating. So much for DEI and they're a monopoly that we're suppose to trust. NOT!!!! Sorry - I actually am forced to give one undeserved star for this to be submitted.

I'm not sure where all the negative reviews are coming from. This post office is well staffed,…read moreefficient, and well situated for people, living in this area of town. Parking isn't great, but if you're living in the city, you're used to that. Honestly, you're better off walking here if possible, or taking rideshare. If you have to drive your own car, you may get lucky and find parking on Wolfe Street but if not, there are plenty of side roads to search for a parking spot. they have essentially every service you would expect from any other post office, location; there's never been anything I wanted to do that they could not do.

They have to do better with their hours…read more They are not properly staffed and it's evident because there are days when they are supposed to be open and aren't As one of the few post offices in the area they should try to improve their customer service from a hours perspective Now when they are open the one person working is helpful

The staff here is so down to earth and always a great vibe when needing to ship out my items. I…read moreunderstand the head cashier is about to retire and I hope we are blessed to get another great person to operate our postal service office.

This post office is HORRIBLE!!! Early this morning I received a notification that my package would…read morebe delivered today. I get a Ring notification, noticed that the carrier was at my mailbox, go to retrieve my items only to realized that it was there. I got back to the tracking number and the package has been updated to "Delivery Attempt, Held at Post Office, At Customer Request".....HOW!!!!! I, nor anyone in my home for that matter, requested my package be held. I am assuming that the carrier simply didn't want to do her job and took my package back to the office. God forbid my package get lost or misplaced, then what?? Ridiculous just simply isn't the word!!!

I had a great experience at the U.S. Postal Service on Reisterstown Road (ZIP Code 21136). The…read moreentire process was efficient, smooth, and stress-free from start to finish. The post office was neat, clean, and well organized, and the staff was incredibly knowledgeable, thorough, and professional. They took the time to make sure my warranty claim package was handled correctly, which gave me confidence that everything was submitted properly. Excellent customer service and a seamless experience overall. I'm looking forward to receiving my warranty replacement in the mail. Thank you to the team for making the process so easy. 10 out of 10--I would definitely return for future mailing needs!

** 8 Year Updated Review **…read more Easy to locate, alot of parking lot parking, and 2 outdoor drive up mailboxes. This post office stays so busy. They have everything you need and great cashiers. They're always helpful and kind. This post office has all postage, gift cards, etc. needs you may have. This zip code needed this post office and will certainly keep it in business.

This location would benefit greatly from a self-serve kiosk/machine. Every time I've visited…read morethere's been only one employee working and a queue of folks waiting to be helped. In addition, they close every weekday from 1:00pm to 2:30pm. Both of these reasons justify the addition of a machine, even something that can simply dispense stamps for purchase. Otherwise, it's the only post office location convenient to my home by foot so I'll continue to patronize it.

couldn't deliver my package for no reason at all. they held it at the post office for pick up or…read moreredelivery. i work m-f/9-5. i scheduled a redelivery. only for the post office to completely ignore the redelivery date, let it pass by, let my package sit at the post office for an additional two weeks, then return it to the sender. so why the fuck did i even get the option for redelivery if they're just going to decide they don't feel like it? genuinely what was the point.

4/5 I normally only…read morecome to the Post Office to print a label from a QR code from an online placed order. Today I found out I can skip the line and just use the self kiosk, just the option to print from QR code was tucked away under 'label broker'. This self-kiosk seems to have more functionality now (can order stamps too), which is great to see. Wish there were more of them. Pros: +a few self kiosks that can print a label from a QR code (label broker option) +organized +ample packing supplies +staff tried to periodically see if people can just use the self kiosks vs waiting in line +plenty of parking -PO boxes Cons: -staff can be a bit apathetic but that's kinda typical USPS -could have more staff working at the counter to speed things us -parking is a bit cramped -self service kiosk scanner wasn't working when I was there

The Merrifield Post Office, using post office logic, removed all but one small drop box in the…read moredrive-thru lane. And without adding pickup times, this remaining box rapidly fills up. This morning, I stopped to mail four items, and found that the box was stuffed full. Not wanting to leave my items exposed to whatever, I tried retrieving them. Along with them came half a dozen of other people's mail items. Being a good citizen, I did the post office's work. Entering through the only operating door (for at least the last week), I dropped the entire batch inside. This would be a classic example of Zohran Mandami's definition of bureaucratic complacency on the part of the post office. The Merrifield Post Office is beyond disreputable and dysfunctional. My only reason for using it is convenience, but even that is becoming shaky.

This store is very convenient I do my amazon returns and shipping. There is a new black woman…read moreworked there on 7/1/20 seems experienced but she is not trustworthy. I was talking to her to get assurance on packages and all she does is look my personal things and is rude as hell. Feel extremely uncomfortable today do not want to deal with her again. PLEASE FIRE HER.

Rude, unhelpful, and unprofessional. The owner of this store is extremely rude - he claimed to not…read morehave a package that was delivered to his store, then returned it to sender an hour later. He was entirely unwilling to help me and became frustrated and abrasive when I asked for more details. Very unprofessional.

Well, folks, it's a post office. Your average, everyday post office…read more I had the supreme misfortune of coming here to pick up a package in the thick of the holiday season. Traffic in this area is already crappy, but during this time of year, it hits a whole new level of stressful. The parking lot is clearly not large enough to handle the amount of people frequenting this place. When I was trying to leave, there were at least four people vying for my spot. Naturally, there was quite the line when I walked in, but it moved somewhat quickly. I only had to wait for approximately 20 minutes and they had a separate employee handling the customers who were there for pickup. My advice: do yourself a solid and order from Amazon.

Terrible experience here every single time. The hours of operation are posted but they make it up…read moreas they go. There's no courtesy or kindness from the employees and they are very quick to dismiss you. The sad part is... this review won't even matter, nothing will ever change here.