Some jerk on eBay tried to scammed me …read more The people at the post office was very helpful in giving me the proof I need to get my refund.

Do not drop off packages here! They go missing and never get scanned after dropping off. I'm taking…read moremy business to another post office. This one is a scam post office; 3 packages went missing in less than 30 days. Stay away.

Line gets super busy around 4:30pm... so come before that time. It was super busy when I went. The…read moreline moves slow and the staff are trying to keep up. Use the self service station at the entrance if you don't plan on waiting.

Came here during my lunch break and aside from 2 other customers, I was seen quite quickly. I was…read morealso able to secure parking right in front of the entrance too. Thought I'm pretty sure this place becomes a battlefield an hour before it closes as I came here to pick up a package I didn't get a chance to sign for (and the closer post office near me didn't have it). AC goes pretty strong here and you can get passport errands done here as well. There's PO boxes and a self service station if there is a crowd waiting or if you want to be more introverted. The ladies working there were nice and efficient. No complaints from me.

They're understaffed so it's hard to blame them, but Irwindale branch almost always a long wait…read more Add to that the roulette we play with the postal workers here. I've been in m as many POs across the country, and there's one here dho must rank amongst the meanest and surliest anywhere. Her firing is long overdue.

I had just bought stamps online, but after my first round of Christmas cards, I realized I didn't…read morehave enough stamps, especially since this year I decided to send cards to my family in Canada. (FAIL). Even though I hate going to Post Offices in person (why the reason I bought stamps ONLINE), I decided to quickly go while I was at work. I originally was going to one in Azusa, but realized there was one closer to me right off of Irwindale Ave. From the photos and other reviews, I realized this would be a tiny Post Office and looked on Google Maps to see where I could park. Other than the tiny parking lot, it looks like there is plenty of street parking, but just read the signs for the street sweeping days. LOCATION: The post office is located east of Irwindale Ave and on the north side of Calle del Norte. Irwindale Park is on the south side. I arrived just before 10:30AM and there was one spot open in the small parking lot (WOOHOO!). As soon as I walked in there was NOBODY there! Two ladies were eager to assist me and answered all my questions. I was literally out the door within 2 minutes. That was by far the greatest experience I've ever had at any USPS office. Note that they are open from 10AM to 4:00PM and they just close between 2:00-2:30PM for their lunch break. 116/100 Reviews for 2016

Small post office, very helpful and friendly employees, lines move fairly quickly, and parking is…read morereadily available in the small, private parking lot. The bonus making this post office worth a visit is that they have a pay phone out. Something we may not see again for years

Went in before close to renew and expedite our passports... Javier was there to help us and guide…read moreus. He is friendly helpfull. Had to use an atm and cash to pay and we got it all done. Thank you Javier for your patience and AWESOMENESS

I understand the previous reviews about the long waits, and how people can get frustrated when they…read morehave to wait longer than usual. I didn't experience that today because coming I was helped by my rep, who provided valued service in helping me ship my package. As someone who doesn't use the PS a lot I often have questions about packing and wrapping, so I brought extra items to help with the process. The rep, Lynn, not only offered to help wrap the rest of the package, but also was patient in answering my questions about shipment date and tracking. I'm glad I was able to experience such a positive interaction with her and will be utilizing this service and location in the future. Hopefully they can find more people to man the counter, because a line did form after I left. But inpatient people will also be a problem in any business and that shouldn't fault the reps.

5 stars for the great service employees ALWAYS offer customers for all postal services…read more It has been my experience that lines move efficiently, the office is always fully stocked and clean. Parking can be a challenge at times, as the lot is small.

I had the public notary notarize some documents and he was very knowledgeable and helpful. I…read morebelieve he is. Vietnam Veteran and he has great customer service!

*****UPDATE***** Just received a message from ANOTHER one of…read moremy customers saying they never received their order and guess where the package was dropped off?? Yup!! Baldwin park UPS store and it says I dropped it off on March 1, 2026 and they created the label back on February 1, 2026‍ this store is soo ridiculous and full of thieves!! Biggest mistake trusting this location with my package they scanned my package in and it never left their store according to UPS! Of course the store blames UPS even though they never got it! I can't even replace the item for my client cuz it was specially made for them the store didn't even offer an apology! He just kept saying to file a claim and how UPS has special technology to track packages lol ya maybe that's true if the package had left your store in the first place never coming to this location again

Been here twice already and really appreciate the customer service provider by the workers…read more It's a pretty small location located at this dmall.plaza containing a grocery store, Dollar Tree, some small businesses and a few restaurants as well. I just really wished they had a self-service station because depending when you go there are a good number of people waiting in line. Or they could at least schedule two people to work the lunch hour shift since the two times I have been there there has only been one worker assisting all of us.

SO, I regularly dropped my packages here but lately, because I wrote this honest review, and left 1…read morestar , my most recent package was NEVER DELIVERED. PLEASE REFER TO THE PHOTO I AM ATTACHING. I dropped it off on May 11th. It's a box from Poshmark and I sell items to get some cash. Anyway, I told Poshmark that it hasn't been tracking since May 11th and today is May 18th. They want me to wait until May 21 before they take any action. WTF ?!?! I let them know that the post office hasn't updated anything since May 11, so they either stole the package or it got lost or it never left he facility......... Per the photo, it never left this location! How is this location so incompetent?!?! I will never bring to this location again and I noticed the negative attitude of the Asian woman working there. A line of customers were waiting for her to open at 3:45 pm which is when the post office re-opens from lunch. I was the first person in line. She had this negative attitude helping us. It was a line of about 7 people...... It just shows the incompetence of this person because usually USPS does a great job shipping packages but this location SUCKS AND YOU WILL EXPERIENCE MISSING PACKAGES AND LOSE YOUR MONEY IT SEEMS!

Not the review you expect to write, but my local Post Office team is genuinely excellent--patient,…read moreclear, and fast, even when the line snakes. They've walked me through forms, caught my packaging slip-ups without making it weird, and still kept things moving. Mail is mail, but helpful staff turn errands into non-events. Ten out of ten humans

I did my shipping here for a second time to send package overseas, Clerk Adriana commented" You…read morechoose to come to do this on a busiest day of the year" [April 15]. Well, why does it matter? You supposed to do your job on this day just like any other day. She was very unprofessional and rude. She did not finish applying the label to the package and when I asked why she replued " we do this at the end of the day, we dont care how other post offices are doing" OH I Hope my package makes to the destination. Why post office employees think they ate doing us a favor by working there for us? Very bad service.

Like most post offices, crowded and painfully slow lines. But I would not say it would be due to…read morethe efforts of the friendly staff. Gets pretty busy in the lat afternoons and lunch hours. I would suggest coming in at non-peak hours.

For a Saturday the que wasn't out of the building! Wait time was a reasonable few minutes! Really…read moreliked the colorful new scanner with the ultra fun buttons a bit on the smaller side but it was ultra bright colorful and efficient ! Price moderate and reasonable, reliable and it's the USPS! The building itself has a great amount of charm and character.

Lee was so caring and kind!…read more I had bought the wrong stamps for my wedding save the dates and she was so patient, gave us advice, and went above and beyond to make sure my save the dates did not get damaged. Will be coming back here to mail my wedding invites and hopefully she is there again!

Horrible employee with horrible customer service and attitude…read more She was closing that's why she couldn't answer a simple question to a client that needed her help because the other lady/employee didn't speak Cantonese. This employee pretended she didn't hear the lady asking her a question over and over again, so I got close to this employee and yelled at her, asking her if she was deaf and she replied no!! I'm closed! and walked away. I said where does it say you're closed?. Your sign say next window only. Anyways it doesn't matter the customer is asking you for help and you're just ignoring her. She came back yelling at me saying, are you blind?! Can you see the sign? And picked up the sign and threw it at me, I said no I'm not blind! I see the sign but the sign doesn't make you deaf does it? Have some manners at least to your own people. The other employee even asked her what's wrong with you, when she threw the sign at me. And didn't reply. I asked to speak to her manager and obviously the manager wasn't there so they gave me a number where no one answers and you can't even leave a message. This type of behavior is not acceptable. I hope someone can help me find the right person to report this inhumane behavior.