Come wrench amount or so to check Mail. Always have access and other than seeing an there unhoused…read moreman in the winter inside, no issues. Today was a bit odd as the trash near the boxes were all wrapped shut. Thankfully there was one towards the front. Never had that issue before.

I really wanted to like this post office because it's the closest one to me super convenient…read morelocation but after two separate terrible experiences, I'm officially done. Both times I went in, the service was shockingly rude and unprofessional. It's clear the employees here have no interest in helping anyone. Even when I spoke kindly and respectfully, I was met with complete attitude and zero effort. The overall energy is just off the staff act like they don't want to be there I even overheard one staff member saying "I wouldn't be here if they weren't paying me", and they do the bare minimum. The building itself doesn't help either it's dark, dirty, and honestly feels neglected. Whoever took these photos they're completely outdated and misleading. Both visits, I was simply trying to return a small Amazon package (a foundation, nothing complicated). I don't have a printer or tape at home, so I politely asked for help, and was flat-out denied. I left, went out of my way to print the label elsewhere, and came back another day. A different employee helped me slightly, but still told me I had to buy tape and tape the box myself, then immediately started helping the next person mid-conversation. I left frustrated and unwelcome. For something as simple as a return, the process was painfully difficult. I didn't even get a receipt and wasn't sure if that was normal. It's unfortunate because the location is convenient, but the lack of professionalism and basic courtesy ruins it. I'll be driving farther out from now on for better service. Hopefully management sees this and does something about it this is easily the worst USPS experience I've had anywhere.

Supposedly maps says they open at 8:30 I came into drop off a package and they didn't open until…read more9:15

These US post office staff are doing their best! It's the system that needs to be improved, but the…read morestaff are great here. Very kind friendly quick efficient. Their digital system is updated regularly. I come here multiple times a week as I am a drop shipper. I am grateful to see kind helpful staff each day. They are doing their best work. Please be patient and make sure you have everything you need by the time you are called in line so that you don't have to go back in line. All USPS are understaffed. That is the reality of our employment situation today. Just get in line and wait your turn. If the line is too long, come back when it's not. Or you can use the digital service in the lobby, which is very easy to use and you can do much more than you think.

I can't tell you how absolutely maddening your 1-800 phone number is. Just that's experience alone…read moreis enough for to avoid ever using the post office again. I was ready to throw my Phone out the door before I knew I needed, and still need to speak to someone at a local branch, and your utterly worthless phone system I paid for, absolutely refuses to connect me to a human. It wood keep asking why, and not accepting any answer. So screw you, and screw your miserable idea of what good customer service is.

There is usually only 1 person working and a line to the door. Do yourself a favor, spend the extra…read more$2 and go to the new UPS store or the Fed ex, 1 mile up the street.

I had my item packaged and a QR code with a prepaid label. I was in and out in under 5 minutes!…read moreThere were three people working and they were all kind. This has been my experience in the handful of times I've been to this location. I purposely find times to go that aren't during busy times (I.e. during lunch, before and after work hours, etc), so that helps with the line.

DO NOT come to this location. It doesn't matter if you have an appointment, you will still have to…read morewait in line. Came here for passport services. The first time we came at 8:30 am, we did not have an appointment, but it didn't matter because the person who does passports didn't come to the office until 9:30 am. The wait was too long so we decided to try again another day. The second time, we did have an appointment. We told them what we were in for and they told us to sit down and wait. We waited patiently with my baby for 30 minutes. Asked them again and apparently the passport lady called in sick and didn't show up! This is unbelievable as they literally told us to sit down and wait. We wasted 30 minutes of our time at USPS for nothing. The appointment was not cancelled-no notification at all! Then, they had the audacity to tell us to try walking in to the Airport Blvd location. We wanted to come here because it was the closest to us. We should've just gone somewhere else from the start. This location is completely deserving of all the 1 star reviews. Terrible service. Sometimes you don't even know where the employees are. They're just hiding in the back or something. Waste of time, effort, and gas money! You have been warned.

I wanted to update this review with this fun fact. My Uncle is an artist and he did a painting of…read morethe Old McNeil store back in the 1980's. He also added some family history to it. If you're interested some of his works are on display, including this one, at the Helotes Art Gallery in Helotes, TX.

This is the best little hidden post office ever! I almost don't want to review it because I want to…read morekeep it a secret. It was almost lunch time and I walked in, dropped off my package immediately, experienced fantastic service, and was out of there in under 3 minutes! Best post office period.

Nicole helped us with our son's passport. Not too many people, fast service. I recommend this post…read moreoffice.

Drove 20 mins, it says they are open until 3pm came at 1:45... today isn't a holiday so I'm…read moreassuming they just decided to go home early on a Saturday :|

Whichever woman was working at 12:30 pm on March 26th deserves to be fired. She locked the doors 30…read moreminutes before the building' lunch break (which is posted online and on the physical doors of the building) while I tried to drop off a package. She ignored me and kept her head down as I tried to knock. She seemed lazy and uninterested in doing her job or helping people. This was rude and unprofessional.

I love having a post office in my neighborhood The…read moreconvenience is a real time saver when you are pressed for time The employees are fast and efficient and I appreciate their kind attitude.

Nice and clean with cold AC. The line moves fast and the service was good…read more I was mailing few documents and used the packaging station and it was easy. Seems cheaper than other places to ship and it's easy to pay with cash or card.

Return at the post office today…read more.. Biker shorts sent in size XS....did not order biker's short in XS Biker shorts packaged with return label and return receipt Returned the United States Postal Service (USPS) Drop off easy and uneventful

First of all there is a huge dumpster taking up almost all of their parking. Then they don't have…read morepostcard stamps. You're a post office you do two things, sell stamps and mail things. I get there's not a huge demand but you are a specialty store and this is half your job. These are hard enough to find outside a post office, now even post offices don't carry them?

A bunch of idiots work here. Everyone's in slow-mo taking their sweet time. Everyone looks…read moremiserable here. It's like attending a funeral. Unfortunately it's the place I have to get my mail.

I have had several visits at this location and I've never been disappointed. I can say customer…read moreservice is pretty swell. I even had my car service by AAA when air pressure was low in my left back tire. Yes I recommend this location.

USPS Employee Jessica employee #35 on 8/3/26 assisted me with an Express Delivery to San Antonio,…read moreTx. Jessica explained exactly how to track my delivery online, when to expect the delivery to be made (arrived on 8/4/26) and gave me a true sense of security that all "would be good". JESSICA WAS RIGHT!!! And I felt so good after meeting her and her assurance that the USPS would come through. Thank her for me please!