The staff were amazing and extremely helpful throughout my experience. Everyone was friendly and…read moreprofessional, and Anthony in particular stood out for his kindness and willingness to assist. He was very helpful and made the experience even better. I truly appreciate the excellent customer service provided by the entire team.

Walked into a freezing store and went to the carts inside. Just 4 carts and all of them were filthy…read moreand not working properly so I had to grab one of those little brown plastic baskets with the wheels and handle you pull. Those baskets were filthy as well. Is it too much to ask for you guys to clean up the carts? I went up to the register to pick up my 2 online orders that I placed the day before and received the email that they were ready for pick up. I showed the cashier the email I received stating my two orders were ready for pick up so he leaves the register and goes into a room comes out with a box. I don't know what's in the box so I have to take his scissors and open it and I don't see the stapler I ordered so I tell him it's missing and he's telling me the item was probably not in the store at the time and it will be delivered to my address instead and I said no, the email says it's ready for pick up, meanwhile, he walks away from me and he starts doing Amazon returns and I reiterated the fact that I had the email and I'm not coming back to the store and I doubt if it's coming to my house, now I have to wait for him to come back to me and I'm right by the exit doors where it's freezing cold, but this other man that works there I guess heard my conversation and he went into a different locker and brought me my item. I also had two purchases to make so now I have to wait for the first guy to finish the Amazon returns so he can ring me up and I see a cart in front of the store and I put all my items in there, a big box, a heavy stapler, a big box of Dunkin' Donuts coffee and other items. The man tells me I cannot take the cart out of the store and I said are you kidding me? I said I can't carry this all out. He didn't offer to help me carry it out, and I said to him what happens if I had a cart load full of things and he said you could probably pull your car up, but meanwhile, I'd have to leave my cart inside so anybody else could walk out with my stuff while I walk to my car. I just gathered it all up and struggled to get to my car. I'm done with that place. Hardly anybody working there, the cashier was wrong about my order not being there and refused to check into it and left me standing there to help other people when he should've been helping me , freezing cold store and you can't even use the cart to go to your car. The cart has to stay inside the store. So STAPLES, I hope you see this review. You need to get brand new carts and allow us to use them to take all our merchandise to our car because as of now you just lost my business. And what's with the no heat? Also too, your website is a major pain in the neck. You don't know if the items are coming to your house if the item is being delivered to the store if the item is already in the store very confusing. I'm done with that app too. STAPLES won't even get online shopping from me anymore either. It's too bad too because I used to like that store but it's gone downhill and they wonder why people want to shop online and don't go to Physical stores anymore especially when you can't even use a damn cart to take your purchases to your car. Oh, they also don't allow the little brown basket on wheels out of the store either.

Routine self service. Your on your own unless you specifically go request help.................read more

UPDATE: Well, well, well. Looks like the package was indeed received on December 21, 2022. However…read moresomeone put the package in the WRONG MAILBOX. And, because Zach TA refused to even look for the package, it wasn't discovered in the wrong box until I posted the one star review. I received a prompt reply from someone at the store who urged me to file a claim. Well I wouldn't have to spend time filing a claim (already did it's a pain in the arse and got me nowhere) if anyone could be bothered to LOOK FOR IT. This sort of work ethic is ridiculous. Zach is such a quiet quitter that looking for a lost package was beneath him. I literally have receipts. The pics show the email I received TWO MONTHS after the package arrived. And the label they tried to hide that showed they put the package in Trevor Arthur's mailbox. Nice try though. The staff at this store needs an attitude adjustment and if I was the owner I would consider firing Zach. Again, I can't stress this enough. This store is lazy and you probably won't get your mail. Lastly, I got a PO Box at the post office. It was cheaper, the staff was much nicer and I always got my mail.

This was the fastest I've ever been in and out of a UPS store. Came here on a weekday with an…read moreAmazon return. Immediately found parking out front. Walked in to this UPS store to find the person at the counter ready to help me. She scanned my return, scanned my package, gave me a receipt and told me to have a great day. The entire exchange took maybe three minutes, probably less. My package made it where it was supposed to go. 10/10. Couldn't ask for anything more from a UPS store.

this store was absolutely amazing! I had cards printed for hotel gift bags and they were…read moreknowledgeable, patient and so kind!! I worked with Dayline and she was incredible...prices were great. I can't recommend them enough!

Chris, the old man is s nasty, nasty person. It is apparent that he hates his life and hates…read morepeople. I was in there the other day waiting on line as he was having a full conversation with someone he knew, very unprofessional. Chris is the reason the post office is in the shape it is. On another more positive note, John is absolutely lovely and I love seeing him. John is nice, professional and so friendly! Unfortunately I see old grouchy Chris more than John now. Train Chris to act like John!

They were great! I left a critical piece of paper out of a document I had been mailing and called…read morethe post office. The gentleman who answered retrieved my mail until I was able to get there and add to it. Thank you!!!

This has been the worst experience I've ever had at this place. The manager, or whoever was…read moresupposed to be helping these guys, was laughing and not making any effort to find a solution. The passport appointment system doesn't even work; it's useless. You make an appointment, and if you don't receive a text message, it's as if it never happened because the system kicks you off for not receiving a confirmation number. This is extremely unprofessional. It was absurd to see the guy laughing. All he said was I could reschedule. Why would I even bother doing it here when they're all so unprofessional? That's why this place only has two stars. Unfortunately, I didn't read the reviews before coming here. I strongly advise against going here at all.

Everything was smooth in the initial moving as well as excellent and responsive communication from…read moreAllen from start to finish. Moreover, my bed frame is a 17th century antique and difficult to assemble and dissemble. So when they left the first time, l discovered my headboard was loose, which surprised me as there was no such issue in my previous residence. So l informed Allen and within a week the fellows returned to Bloomfield, New Jersey all the way from Brooklyn and attempted to tighten the headboard with unfortunately less than great success, despite much effort. It didn't occur to me until they'd left that the rails must have been reversed so yet again the gentleman returned and spent at least 45 minutes to reverse the rails with much better results. Therefore, on a scale of 1-10, a la Spinal Tap, l rate them an 11 and will not only never use another company but will sing their praises until the day l die!

We contracted Esquare Moving and Storage Inc, specifically because of their reputation for…read moresuperior, high-end care, paying a premium for "white glove" service. However, the service and experience provided was the total opposite. It was unacceptable and negligent. The movers carelessly handled our belongings. From the moment they stepped in the door, one of the movers made a snide remark.We always expect courteous and respectful conduct. And that was not the case. They broke the blinds, damaged/chipped the wood on our furniture, lost our sofa pillows, they stuffed our belongings carelessly in a bag, our clothes were on the floor and they did not care to pick them up until I brought it to their attention. They discarded the tape rolls around the apartment as if it was a waste disposal basket. They put our sofas back as a toddler would put a toy back together. And honestly a toddler would had done a better job. The movers were negligent and extremely unprofessional. They took cigarette breaks lengthening the moving process and transferring the smell inside the space and around our belongings.One of the crew members was extremely rude and arrogant. He took our tree and banged it against the door when moving it out. Slammed the roll of black bags on the floor. He could have care less for the job he was performing. Because we paid for professional, white-glove service, we expect items to be handled with extreme care. The carelessness of the staff has resulted in leaving us with a very sour experience and it was totally the opposite of what was denoted to us in our initial conversation and in the reviews. I will never recommend their services to anyone, not even to my worse enemy. To anyone thinking of hiring this company do not go by the reviews as we did. Do your research! Be warned!

We needed both State and Federal background check documents translated and apostilled. It was our…read morefirst time acquiring such documents, and we needed them very urgently around Thanksgiving week. It was a very stressful situation. Luckily, we found Notary & Apostille Service by Alan. Their website has a very good explanation of their services, and I found the AI assistant particularly helpful in understanding the process. Alan was very efficient in getting our documents done and even delivered them to our home. I highly recommend his service.

If anyone needed the services that this company offers, it was me. And let me tell you why they…read morearen't helpful in one sentence: It was easier for me to fly home from South America to do this paperwork process myself (for ONE document) than to have the company do it for me. Sad. I see the proprietor has challenged my review and my integrity, in doing so. To this I say, Test me. Because today was THE DAY. I had returned Wednesday from Colombia on Spirit airlines, arriving to LaGuardia Airport just before midnight. The very next day, I made a booking for a return flight on Avianca for November 23. Using this reservation, I was able to secure an appointment at the New York State Department of state for an Apostille today, November 19 at 10:45 AM. In fact, I added an extra step that this gentleman would never have been able to do and that was to get an even more current birth certificate at the New York City Department of health, which is also closed to the public. However, with my savvy that he clearly does not have I again asked for an in person appointment because of my flight to Colombia, and I was granted the opportunity to come to the New York City Department of health at any time just with a simple letter asking for an emergent appointment. Again this is something that someone in his business should know about and yet he doesn't. So within the span of two hours I went from the New York City Department of health, where I had printed a brand new birth certificate, then directly to the Manhattan county clerks office which is indeed open to the public for certification of notaries. I said hello to the folks in there before heading, 20 minutes early, to my appointment for the Apostille. Hence, as described in my earlier review, I was able to get a brand new birth certificate, have it certified and then Apostilled on the same day. I don't know how long this gentleman has been in his business, but I think I am more capable than him at his own vocation with only three days experience under my belt. So I will change my review; I feel the two stars I gave him initially were way too generous so now it's one star. Anyone reading this should know that they can do this service by themselves quicker and less expensively than using any of the services offered by the supposed Apostille experts.