Maybe I'm out of touch but I took 2 new sport jackets in to have the sleeves shortened. $116.00 to…read moretake up 4 sleeves seems outrageous. Also the sport jackets were wrinkled from traveling. They didn't even press the jacket for that amount of money. PS they charge 3.5% for credit card use.

HORRIBLE. Ruined my items. I brought my couch upholstery to…read morebe dry cleaned. When it was ready for pick up, the owner told my partner that he spilled ink all over the fabric and tried to clean it, but could not. I understand things happen, but the way it was handled was unprofessional and disrespectful. Instead of apologizing and trying to resolve or compensate, he blamed it on the manufacturer and still charged full price. I had to go back for an explanation and he continued to blame the manufacturer saying he didn't know what happened - even though he claims he's been in the business 20 years. I had to buy couch covers bc the fabric was ruined. DO NOT bring your items here if you care about them, or if you're a gambling person take a chance.

Probably the best wash and fold service I had in a veeeery long time…read more Girl at the desk was very nice and I'll definitely go back.

Wash USA have been amazing with my clothing. I started by using a Groupon when I wasn't able to…read morewalk or stand dislocating my knee and a fractured toe. I also have fibromyalgia, with being said. I'm happy I found them and been a faithful customer. Thank you Wash USA.

Excellent will use again. Everything was perfectly folded and clean!! Always on time super…read moreefficient.

Sense is amazing I am unable to do my own laundry. They come…read moreand pick up and drop off within 24 hours as promise. their full service is amazing. Every item looks as if it's been ironed. I highly recommend this company.

Edit: changing my review from 1-star to 5-star b/c it turns out the dry cleaning was with my…read moredoormen the whole time. Fabulous service as always. **** Dry cleaning of jackets, coats and sweater lost. Tried reaching them via the phone (646-415-7667), email, and online request form. No response whatsoever. Went to their listed physical address at 730 Columbus Ave., it turns out to be a liquor store and an apartment building. Neither of them is aware of fancy pants cleaners. It makes me wonder if they are still open for business. To be fair, I have been using their services for 2 years now and this is the first time I really had to contact them for something lost. They have been awesome otherwise, except the lack of responsiveness this time. I will update this review when I manage to reach someone who works there.

I've been using Fancy Pants for W&F, laundering men's shirts, and dry cleaning for almost 3 years…read morenow. They are super convenient and offer excellent value -- cheaper than the nearby cleaners in every neighborhood I've used them so far (Harlem, Morningside Heights, and now FiDi). Not quite as cheap as a place in El Barrio I used to frequent, but that place was also cash only, and of course did not offer pickup / delivery service. Like any service, Fancy Pants is not perfect. Over the years I've had: * One pair of custom wool suit trousers completely ruined. Looks like it was put thru the wash on high heat; came back scratchy and 4 inches shorter. After sending it back for examination, we settled on $100 store credit toward future orders. * High end flannel shirts lost their brushed luster after just 1-2 washes. I suspect they did not follow my special instructions, but instead machine dried them with the rest of the normal cotton shirts. I did not complain, simply opting to hand wash such items myself from then on...IMO, it's best to leave the "special instructions" section to stain treatment & dry cleaning, rather than freeform requests. * Twice, an entire load of W&F was swapped with someone else's. Both times, they called me promptly (before I had even discovered it!) and exchanged the bag asap. * A few misc items that don't belong to me have appeared in my W&F. Nothing serious, just the occasional sock or panty. The one time it was multiple items in the same wash, I emailed them a photo, which they promptly identified and picked up within the hour. All in all, I'd call this above average. Notably, I've never lost a button off any of my shirts or jackets, nor had a sleeve or collar ripped -- usually those symptoms are par for the course with automated press machines over the long haul, unless you pay $5+ for your shirts to be hand finished, which I do not. Nor have I had any permanent stains, nor had dyes bleeding to/from other garments. Occasionally, it takes more than 1 email or voicemail to get Veronica's attention, but once we're in touch they are quite responsive. I'm happy to be an ongoing customer.