This was the fastest I've ever been in and out of a UPS store. Came here on a weekday with an…read moreAmazon return. Immediately found parking out front. Walked in to this UPS store to find the person at the counter ready to help me. She scanned my return, scanned my package, gave me a receipt and told me to have a great day. The entire exchange took maybe three minutes, probably less. My package made it where it was supposed to go. 10/10. Couldn't ask for anything more from a UPS store.

this store was absolutely amazing! I had cards printed for hotel gift bags and they were…read moreknowledgeable, patient and so kind!! I worked with Dayline and she was incredible...prices were great. I can't recommend them enough!

No Matter how many times I say DELIVER TO BACKDOOR ONLY, they keep leaving my packages on the front…read morestoop where my landlord lives. Considering my landlord and I don't really get along that well and is 76 years old and has a hard time coming to the door, she gets upset every time she has to come to the door due to it ringing for her to collect a package that she now has to hold onto to give to me. Our work hours force me to come home very late and sometimes I don't get my packages for days from her. This is why I specifically note to deliver to the back door. But once again, my package was delivered to the front stoop with only two weeks left till Christmas when package theft is at its highest. If the package is left in the back, no one sees it... When left on the front stoop because my landlord won't take packages anymore, it is free-for-all to steal. I don't understand what else I need to do to rectify this.

Came here to drop off a package that I had to return. The return label was supplied for free by a…read morecompany. The man quickly scanned my package and upon asking for a receipt I was told I had to come up with cash. The man told me theres no free lunches, when I asked for my package back to take somewhere else he refused and continued to tell me I lived in basement and don't know what the real world is like. Truly bizarre experience, don't know how places like this stay in business.

I usually come here whenever I need to drop off any UPS or FedEx packages. The location is quite…read moreconvenient as it is between a Starbucks and Ace Hardware, which I frequently visit. The staff here are extremely nice and helpful.

My Item, (a heavier glass item, that was fairly thick and sturdy) shipped by Island Packaging &…read moreShipping was damaged due very poor packaging. And although I stated the value in the request for a shipping quote, no coverage for the value was provided so I was only reimbursed for S100. I always state the value for a shipping quote, and I have never had a shipper not use the amount to provide coverage for damage, or otherwise offer the coverage if it is not in the quote. This is what you would expect, not that a shipper would ignore the stated value in the request. Island Packaging & Shipping blamed the carrier FedEx, but the damage was completely due to poor packaging of the item. I have had hundreds of shipments of antique and fragile items with no problems; this was not packaged well/safely. I understand that damage can occur due to a carrier, but FedEx is not at fault here - with the poor packaging of this item, it was destined to be damaged. I contacted Island Packaging & Shipping about the damage. They will respond to emails to get your business, but when you have a problem, they are extremely slow to respond and only after repeated emails asking them for a response. Regarding my damaged item, they stated the shipment was packed in accordance with industry standards for fragile items: 1 including a double-walled shipping carton rated for FedEx/UPS transit. The box was NOT double walled, it was a rather flimsy single walled box and was easily crushed, especially with the lack of sufficient packing material. 2 multiple layers of bubble wrap There was only ONE layer that was not sufficient 3 internal reinforcement There was none 4 air pillows to provide cushioning and prevent movement during transit There clearly was not enough if you were to rely on that, there was a lot of empty space that allowed the heavier item to easily move about and for the flimsy box to fail. Most of the pillows, over half, were deflated. The pillows didn't fill the void, and the item was NOT prevented from movement as shown by how the box was completely collapsed in. 5 packing peanuts were not used, as they are restricted in New York. Only Styrofoam peanuts are restricted, there are others available that would have protected the item. I requested reimbursement for my loss, but of course there was no response from them. They will not accept responsibility for their very poor packing that solely caused the damage.

Had to have documents notarized and sent by FedEx. The staff person was professional and made it a…read moreseamless transaction!

This was my first time here and tried to send a pkg overseas. The cost was extremely high. She gave…read moreme a date for it to arrive. I was told if it wasn't received I can get a refund. Went back when the receiver never received it. She said someone will contact me. Never did. Went back and she told me it was delivered. Unfortunately it was sent back to me. I went back again and they made up many excuses as to what happened. Did not want to refund my money back. Finally after all the hassle I received a phone call back. I was refunded half of what they said I would get back. Now I will have to go elsewhere to resend my pkg overseas. Like I said before, thank you for nothing. Go elsewhere Very unprofessional and not kind and also doesn't help the customer at all!!

I've been going here for over a year, and I won't go anywhere else! The place is immaculate. Isaiah…read moreis both helpful and friendly. They take the stress out of having to make annoying returns, which is a huge plus if you do a lot of online purchasing. They accept FedEx, UPS, DHL and more! Definitely recommend! 5 star service.

This place is so clean that it makes you feel good to be there. Super friendly and helpful staff…read more You can get all your shipping needs done directly here and it's all reasonably priced. You can even get your fingerprints done! I highly recommend

Saw a bumper stick on one of their company cars that said "all lives splatter nobody cares about…read moreyour protest" and it showed a car running people down. This company doesn't support people's first amendment rights and makes light of murder. Will never use this service. Also the mailboxes are just hideous.

We were very pleased with the service received by the company, YOU'RE GOT MAIL, I saw the ad in All…read moreIsland Media, and there was a $25.00 Off Installation Coupon. The company has been in business for over 20 years. They were a few specials on the website...www.ygmailboxes.com. The deal was for a post, mailbox and installation. Spoke to Dianne, the owner, who was very personable, and knew her stuff. It was a matter of days and the truck arrived. Tom and his assistant Wayne got the job done. It wasn't easy to get the previous post out due to a huge amount of concrete. We are very pleased with the results. The house number will be arriving soon. Have no hesitation in hiring this company. I think you will be pleased.

We needed mailing supplies and they had them. Easy-peasy, lemon squeasy! It's a cute place, with…read moreparking.

I would like to cancel a previous review..BIG mistale on my part. Fed Ex…read moredrop box was at 55 Coogan (at the aquarium.

I worked with Keith who packaged up some speakers for me and shipped it across country. When the…read morepackage arrived everything was in perfect condition and expertly packed to ensure nothing would be damaged. Thank you so much Keith.

Working with Keith has been perfect! We had been dealing with missed deliveries from FedEx and UPS…read morebut now have everything shipped to Ship Southington - no more problems!! Would highly recommend.