Always the same yet not, lol. This particular location is busy and there's always a decent line. There used to be two blue mailing boxes outside, but they removed one so now there's only one and it fills up often. Sadly, they lock the doors now after hours to keep homeless folks from entering at all hours, so if you have a PO Box or if you're looking to use the self service machine that convenience is long gone, and you can only access them during normal business hours. Thankfully, I have a home! Think about that one...! read more

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This post office is the worst. The post master is loud and lazy and the staff never collect the mail from the one exterior box. Do you think this mail Was collected at 5pm? This photo was taken at 5:55pm so I doubt it was emptied at 5. read more

US Post Office - Great place if you want to steal your neighbors mail. - Post Offices Near Me - Annandale, Virginia

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Thank you Anna for all the information and help she provided today! I was sending out wedding things so she wanted to make sure it was handled nicely! I appreciate her customer service. read more

Had a small package return with the shipping label printed out but I didn't have enough tape for them to take it and they would not let me use their tape right next to them! Lady got annoyed because I asked if I could just please use their tape since I didn't want to drive all the way back home to tape all edges of shipping label. She said to go back home. read more

I have been to this post office for passport application and certified mails. The few times I was there the lines were short, they serviced my request pretty efficiently. USPS is also a cheaper alternative to UPS/Fedex. For passport services, definitely make an online appointment to save you time waiting. Passport photo taking was more expensive than CVS/Walgreen, so next time I'd for sure get my pic taken at the pharmacy. I was satisfied with the overall experience considering the USPS is underfunded and the employees there are not as motivated to provide high quality service like other private institutions. read more

It works. This USPS in Annandale can be extremely busy. Your best bet is 11 am to 1 pm in my opinion. No matter what there will be lines. This is because for now consumers, the USPS shipping is cheapest option. Their tracking system is laughable compared to UPS or Fed Ex. I'm not thrilled about the stamps going up two cents. They probably have their reasons, but the public/private quasi operation seems to like doing this often. That is frustrating. Parking here is plentiful at least. If you go during off peak hours even better. The employees are friendly and efficient. read more

US Post Office - Post Offices Near Me - Annandale, Virginia

Kent is amazing! He helped me with my passport application when he didn't have to at all. Never had a better post office experience in my life!! read more

Soon was soooooooo rude to me when I came in to ship a package on my lunch. I recycled a box and covered the label on it with a new address and she lectured me about how to address a package. read more

Do not use the drop off mail box inside the post office! Wait in line and get a confirmation that they received your package, unless you want to donate your package to the postal employees I hope the postal employees are at least enjoying the item I sold on ebay read more

have now had 2 packages go missing through this post office. Today 2 Mar 2024 a package was supposed to be redelivered and instead the tracking number magically can't be found. These people are thieves read more

While in-person service is usually hassle-free (at peak times after a long wait) and usually friendly, it still stings that I have on more than one occassion rushed to get home from work in DC by 4:30 only to find the service area roped off or door closed because they are closed early - but when I question they point at the clock which is set 30 minutes fast. And why am I rushing to get there? Usually because they have left a notice about a package that was specified that signature was not required for delivery. Very frustrating. If I could, I would do ALL of my business at the Merrifield Post Office...but it is only exceptional because it is a regional hub. read more

I was an expecting an international delivery that was lost at this location. I opened a case with USPS and spoke to someone at this branch who instructed me to file a claim if the package wasn't received by the end of the day, which it was not. When I proceeded to try and file a claim I spoke with USPS consumer affairs who stated my only recourse was to have the original seller ship a duplicate item. It's completely unreasonable that USPS would not let me file a claim for an item they lost and also completely unreasonable that they expect the shipper to be responsible for the item that was lost at the fault of the post office. These individuals are completely inept at doing their jobs and even worse, they refuse to make customers whole and take ownership of their own errors. read more

We confirmed that this is the place the manager treats us like in Amazon Forest. We went there to ask for changing the address around 3:30 pm. The manager there took away our FORM which was given to us by another USPS location and all our personal docs and throws them to the trash bin. She also said: I do that, what are you going to do? in front of everybody there!! She also yelled at an employee who tried to help us. Do you have the RIGHT to take away our FORM and personal stubs?? On what basic?? We'd like to give this service a MINUS 5 STARS if we can. We understand you just stressed out of work but what did you do to us huh??? It was so rude!! What kind of attitude of a manager is that huh? You should learn to change your customer service attitude or change your job. read more

Best to avoid this post office during busy times, otherwise it's a good facility. It's just the crowds that make it a drag. read more

US Post Office - Post Offices Near Me - Annandale, Virginia

I went to get something shipped at this place. it was first class mail that weight 1oz. they charged me about $10. when i realized later that you could make shipping labels online, the shipping label was only supposed to cost about $3. i also left this review on google, and they deleted it. if you are just dropping stuff off, it's fine, but be careful if you are buying labels at this place. read more

I have a package it should delivery to my address. When I received an email said that my package has delivered at my mailbox and when I checked at my mailbox the package we not there. I fill out the form for missing package, the person at the post office keep said the package has delivered in my mailbox with correct address and I asked do thay have anything to proved that the package was in my mailbox they said NO. the sender said the package has delivered they can not refund the money. Post office said keep said it delivered, but I never get it. The manager of this post office need to work with their employees. This is not acceptable. read more

+1 (800) 275-877 working at the state post office, say whatever you want, working as a post office is also an employee who goes to work, a person who works for the people around, the nature and way of talking , professional, why is there this number for us to call, is we need help but that black woman on August 31, 2021 I called at noon, the woman It's hard to hear with this black voice, the CEO should correct the staff read more

This is a pretty busy Post Office but the line moves relatively quickly. I have shipped from here and had to pick-up here. Recently I have been having a lot of stuff forwarded and it seems to be working relatively well. Depending on activity getting into / out of the parking lot can be a challenge just because of all the turning into (& out of) various shops/banks/etc along John Marr Drive. read more

Avoid this post office at all cost. Only go here if you like to play Russian Roulette with your packages. I have shipped many items here, but not anymore, because they have lost 2 of my packages (Valued at more than $200). I ended up having to take the loss. From all the other reviews, it seems like this post office likes to lose packages or their staff likes to go on an early Black Friday holiday shopping spree in the back. I hope they open up an internal investigation to see where the packages are. At least return them to me if you are unable to deliver. Here are the tracking #s in case anyone sees this want to see what I mean: 9405509699938187280703 LK185332321US Long story short, two buyers who had purchased from me contacted me about packages not arriving. So, I did some investigation. I printed out the tracking #, the label I used, as well as photos of the packages (I take photos of the package before I send them out) and brought them to the Post Office. The supervisor went to the back and then came back and said that they never received the packages! That's funny, because the tracking # says that a label was printed at those locations and then no other status updates after that! I have shipped packages at pretty much all of the USPS locations in Northern Virginia, and this is the only location that has lost my packages. Word of advice, take your packages to Merrifield or the Springfield location. They have never lost any of my packages. Only go here if you need to pick up free shipping supplies. read more

So this place is super-duperly located near gas stations, banks, places to eat, etc. So I go here often. Mail a few things, but some stamps. ..usually using the automated system. But how are you going to send something CLEARLY and DEFINITELY marked for Hyattsville Maryland to West Palm Beach Florida? !???! Then I have to spend time on the phone to be told to come back into the post office. I go in and have to fill out a form as if the instructions weren't clear enough the first time. Take exhibit A mail it to destination B. Please and thanks. Finally after WEEKS I get the badly beaten package returned to me. ..I think for all the trouble, wasted money and time I could have walked to Hyattsville and back. Seriously? ! Get it together. Reading is fundamental. read more

This post office is my backup for my mailing needs. You have to know when to roll into this post office. The middle of the day on a regular weekday is not bad. Two days before Xmas is stupid. Guess which one I picked. This post office has a main line for most everything and a separate line for just postage needs. They have an automated post office kiosk for do it yourself mailing. My main problems with this place are the really long waits during peak hours and that I can never find certified mail slips here. The staff is multilingual and can help with Vietnamese patrons as well as Spanish speaking patrons. I'm not sure about Korean, but it would only make sense in Annandale. Also, here's to you last minute mailer who has decided to mail all your Xmas gifts out on December 23 in the hopes that it will get there the morning of December 25. More power to you. read more

I just wanted to write a review of a post office. It's a post office. It's got mailboxes, a parking lot, and a lot of disgruntled people working behind the counter. Best post office on John Marr Drive! read more

If it was not for the USPS, my face would just blend in with all the other unknown faces of the world! Thank you for spreading the word of all of my achievements and accomplishments!!! Without your assistance, I'd have to keep asking America's Most Wanted to run my profile, and they have already expressed their disdain towards my requests!!! Thank You USPS for spreading the word!!! read more

OMG....... Annandale PO is THE worst! I live nearby, but we always go to Merrifield PO (and almost always get remarkable service). I've got horror stories of packages sent all over the US multiple times before being delivered to the wrong address, but the latest is an Amazon order that showed 'Out for Delivery' in Annandale at 9:00 this a.m., only to be delivered 3 hours later to an address in Richmond! And in case it isn't clear, let me stress that this is much more the norm for Annandale than the exception. Do not use the Annandale PO for anything if you care about your mail. If I could have someone else deliver my home mail, I would. read more

Horrible service depending on who the mail carrier is they intentionally ignore outgoing mail in the box. These important items need to get to there destinations. read more

We've been going to this post office for 15 years, and have never had a problem. Staff are always friendly and courteous. The only problems I've seen are customers being rude to them, but staff members always handle it gracefully and professionally. Their are several bilingual tellers, which helps when there are customers who speak little English, but I've never found their accents to thick to understand. I've recommended this post office to a lot of people, and have gotten positive feedback. read more

Apparently I can't leave the stars blank! I called the customer service line specifically to see if I could pick up a package. I call the office directly and they said come in. When I'm next the phone rings for them to tell me my package has already left. Then they tell me to meet the delivery guy at a business. I'm here over half an hour and no guy. I call back and the Asian lady that answers says. I'm sorry he has express deliveries that he has to do be fore he gets to that location. What the F@#%!!!! Why tell me tokens him somewhere he's not going to be? Mind you I've mentioned I need to pick this up because I leave on a trip and can't wait around until 1 pm for regular delivery! read more

Fast forward two years later, and I want to give a shout out to the guy that works in the Passport Services office. He is truly professional and a pleasure to work with. I think he is the person that actually makes coming to this post office worth it! Courteous guy and great at getting my passport out! Time after time the girl named Rose, with the black glasses gives an attitude to each and every customer there. What is she the Manager there???? read more

I had some interaction with this station, however my review is for the United States Postal Service nationwide. Firstly, did you know the postal service is the only federal employment you don't need a high school diploma for?!? Holy Hannah, you need to read to do this job correctly. That being said there seems to be only two (2) requirements to work for the postal service.....STUPID & LAZY...enough said! read more

I would give this particular branch a negative score if it were possible. This branch seems to "lose" only the mails that contain checks. Since 2007, I have encountered multiple missing checks & packages processed by this branch. I've lived in different areas of NoVa since 1980, and had no issues with missing mails serviced by other branches. Only after I begin an inquiry, some of the checks would mysteriously be delivered, or some would not be delivered. Since the only missing mails seem to contain money, I'm deducing that someone at this post office is stealing my mail. The level of service provided by this branch is dismal at best. read more

Terr-herr-herr-ible. This is by far the worst post office I've ever had the (repeated) pleasure of using. I do a lot of selling on eBay so I spend a day or two most weeks visiting our United States Postal Service retail outlets. This one just happens to be extremely close to my house. And extremely clusterfuct if you happen to need to use the retail counter. Luckily, I usually sell/ship small items that are heading to domestic locations, so I am usually able to use the automated postage machine. Even this machine has given me problems though. It has been broken once; another time it took my roommate's money and didn't dispense the postage thereby resulting in us having to wait in line and then wait for someone to figure out how to ameliorate the problem; and even when it is functioning properly, the APM usually has a line 3-deep of people who can neither figure out computers nor read simple sentences written in English. But all in all, the APM sure beats waiting in line! If for some reason you need to pick up a package or ship overseas (and use customs forms, then you are in for a real treat. Doesn't matter if there's 5 people in line (and there's usually about 27) and 5 people working the counter (and there's usually about 3...ok, 5, but 2 of them just walk around behind the counter and never offer any semblance of functionality), you are screwed. I swear to sweet Jesus that I've been in line with a full cup of coffee and have finished it, slow-sipping and everything, before getting to the counter. I don't know what it is, could be the combination of super-ethnic patrons and equally extranjero workers, but it seriously takes about 7min per person minimum. So if you're number 4 in line, you'll still be there for a half hour. There's a post office near my old office in Alexandria off King/395 and they only have 2 counter peeps and zero automated postal machines...and I STILL got through there in less time than the Annandale joint. Maybe I'm just spoiled though, having used the Fairfax City PO for 7 years while working out there. That place can churn through 11 customers in 11min. I love that place! read more

I really hate to give bad reviews but holy frijoles, these people are inept! In the last month they have 1)lost one of my packages. Poof, gone. Nobody knows where it went. I've been waiting over 2 weeks for something that should have arrived within 2 days. 2) the sender of the original "missing" package resends me another package. I make sure to track it. Apparently, the delivery person "attempted" to deliver the second package and "left a note". Really? Weird, because someone was home all day and no, s/he didn't even attempt to come by. Ah, dishonesty, my least favorite trait in people. Look, if you are too freaking lazy to do your job and deliver the crap you're getting paid to deliver, that's fine. Just don't lie about it. When I call the Post office and let them know that I did not receive a note or an attempt of delivery she tells me "Yeah, yeah, I know. But it's out for delivery right now. Wait, it shows it's been delivered." OK, so I log in and track it. Yep, shows as delivered. Yay! Goody gumdrops!!! Momma's happy! BUT WAIT, there's more...I get home, excited to finally receive my goodies and guess what?! There is no package waiting for me. That's right! I've been lied to a few times regarding this package delivery. Now honestly, I'm not sure how hard being a postal worker is but I assume you don't need to be a genius. Somehow the Merrifield post office manages to get my mail and packages to me...why does the Annandale one have such a hard time? Get your head out of your...well, you know how the rest goes. Surrriously though, step up your game, son! read more

Is there a ZERO rating???? need one for Annandale USPS!!!! I utilize online shopping and have items shipped to me about 4 days a week via UPS/USPS/FedEx. US Post Office Deliveries are THE WORST EVER! our Mailman for the day left my delicate packages -/+100 feet from my front door, by the street-- at the end of my driveway for anyone to take and in the SOAKING RAIN!!!!! Needless to say, are you wondering what the packages inside those soaked mushed up boxes looked like after I carefully peeled the sides and openings off? Well, more soaked boxes because it sat out there in the rain. THANKS TO OUR POSTAL CARRIER ON 10/1/15 responsible for Braddock Acres/ Spring Valley Dr Neighborhood!! Thanks for nothing! read more

I put my mail on hold at the end of last month and requested delivery of my accumulated mail. They left a notice without a tracking number or any items checked to make it easier to call USPS. I emailed USPS twice from their website. I signed the notice and made sure it was visible to the courier. It is now four days after when I should have received my accumulated mail and I haven't even gotten an email response. Since their hours are from 9-5, I cannot take time off of work since I used up all my vacation hours for vacation. They already have my signed permission that they can leave items at the door. This is ridiculous. Who knows how many bills or pieces of important mail I'm missing! read more

I'm not going to say that this Post Office is great, but it is the best I've been to in NoVA. Over Christmas the line was long but moved quickly. The woman working the desk understood exactly what I wanted and got it done quickly. There really isn't much more one can ask for. read more

Great neighborhood post office. Very busy but efficient and helpful.

The person who processes the passports here is great. If only all post office workers were like him!!

This is one of the slowest in NoVA. The employees are not very helpful. I will be shipping FedEx or UPS when I need it next...

Regardless of who I speak with, this is THE most incompetent, inept, useless group of people I have ever been forced to work with. Over the last two years they have lost, delayed, or sent back to sender EVERY package that has been sent there that is larger then a standard envelop. They even go as far as returning packages to sender before they notify you about delivery issues. If I could give them zero stars I would. read more

I love this post office. I have talked with the supervisor several times, and she is great. I go there 2-3x/wk, use the automated postal center and check my post office box. Usually the lines are short, except around holidays. read more