Don't come here if you have deadline. People seem nice, but the pace is very relaxed.read more

Local post office located in West Springfield, Va. they are open M-F 9-5 and Saturday 9-2. They…read morehave boxes outside the building to put envelopes in as well as inside. They also have a self service machine that only accepts credit/debit cards. PO Boxes are also located at this location. This location also has appointments for Passports. I've always had great service here!

Scheduled a passport appointment for my 3 kids. Arrived on time with all documents and photos. The…read moreperson for passports was on break and I was told to come back in 30mins. What is the point of scheduling if you are not going to hold the employees to those times. My advice is to schedule at another location

I didn't receive a package and was told it was delivered in or near mailbox. A package cannot fit…read morein my mailbox. They could have left a note saying pick it up at the post office? Went to the post office with my tracking number. They were no help.

Always the same yet not, lol…read more This particular location is busy and there's always a decent line. There used to be two blue mailing boxes outside, but they removed one so now there's only one and it fills up often. Sadly, they lock the doors now after hours to keep homeless folks from entering at all hours, so if you have a PO Box or if you're looking to use the self service machine that convenience is long gone, and you can only access them during normal business hours. Thankfully, I have a home! Think about that one...!

This post office is the worst. The post master is loud and lazy and the staff never collect the…read moremail from the one exterior box. Do you think this mail Was collected at 5pm? This photo was taken at 5:55pm so I doubt it was emptied at 5.

I have been coming to this location for years. YEARS! Sometimes the lines are long and sometimes…read morethey move at a brisk clip. What do you want, it's the post office for crying out loud. Regardless of line length, I always find the staff to be helpful, patient, and courteous. Today, I showed up with a rather large problem and it turned out to be my own fault. I was treated with grace and civility, and was offered solutions. Everybody can have a bad day, but most of the time my experiences at the Merrifield Post Office have been positive.

The Merrifield Post Office, using post office logic, removed all but one small drop box in the…read moredrive-thru lane. And without adding pickup times, this remaining box rapidly fills up. This morning, I stopped to mail four items, and found that the box was stuffed full. Not wanting to leave my items exposed to whatever, I tried retrieving them. Along with them came half a dozen of other people's mail items. Being a good citizen, I did the post office's work. Entering through the only operating door (for at least the last week), I dropped the entire batch inside. This would be a classic example of Zohran Mandami's definition of bureaucratic complacency on the part of the post office. The Merrifield Post Office is beyond disreputable and dysfunctional. My only reason for using it is convenience, but even that is becoming shaky.

Parking is the biggest challenge. Every time I go here, the spots are almost always taken. I'm not…read moresure if they can add more. On a plus note I like the drop off mailbox lane up front. It probably decreases some of the volume. Once parked roll on in. They offer a lot of services here. A pleasant and efficient staff. Don't go to this one during Christmas as crazy busy. Yet id like to thank the men and women here. They have better rates than the other carriers. Also they've modernized substantially. That is a positive. This location is close to a lot.

Where they never deliver your mail and say that they do and lose it. I've had only bad experiences…read morehere. Last year for my birthday, the mail man delivered my shoes my dad bought me. Then cameras show he takes it back because he thought he delivered it to the wrong address. I call up the postal inspector and they tell me to fill out an Online form to get my $100 back. The online form will not allow me to file a complaint because I don't have a certified mail number. I call this post office. They say to fill out the online form. I come back they say I have to fill out the online form. After 6 months of trying to talk to managers and so forth I give up. Then they stop delivering packages to my door and try to stuff it in my mailbox. When my mailbox clearly gets full after a few days, they take all of my mail and tell me I have to go to the "distribution center" to pick it up. I go to three different locations around my house and no one can tell me where my mail is until I get to this location. The manager "gives me a talking to" for not picking up my mail in my mailbox. After waiting about an hour I finally get my "mail." This has happened multiple times. The last straw was that they said they tried to deliver something to my House door but the note was in the mailbox. I was home the entire day and my cameras show no one trying to deliver anything except I did take Amazon packages from my door. They leave a note saying I need to come to the distribution center to get my package. I go there and they said they accidentally sent it back to the sender. Sorry. No recourse. SOL. I can't believe this. I am considering filing a legal complaint. I spoke to the postal inspector so many times and have gotten no resolution on any of my issues except bureaucracy. I have to take off of work to go to the post office so I'm losing income from this. No wonder the post office is set Uo for failure.

Went this morning for passports Myself and my son…read more Both done in 45 min Fast friendly service

The parking lot can be a challenge. Then again anything off of route 1 can be. This US Post Office…read moreis in a strip mall that's of substantial size. That alone makes it a bit unique, but USPS went to this model several years ago I believe. They are usually the lowest cost to ship with. I'm thankful for that. Selling on EBay is work actually. The folks at this post office, and others have been quite helpful. Sometimes standing in line is the cost of doing business. On a plus note the employees here are friendly, and have a sense of humor. If close by I go to this one. All packages have shipped with no problems. That consistency is appreciated.

Rude young lady at the counter. Was more interested in…read moretalking on her phone than doing her job.

If there was a zero rating I would have put it. Rude and unprofessional is thier middle name…read more Being a business professor, I do have little exepctations from the labor market at this time of our economy. But to get a nonsense treatment is beyond business. The ladies working there gang up against the customers, with a bad attitude. No more business there, I think UPS and FEDEX are your best bet.

My favorite post office. The service is always quick and the attendants are respectful,…read moreknowledgeable about different packaging types and handle your mail with care. Filling stocked with cards and boxes of all sizes. They don't run out of priority boxes like most places.

This is probably one of the best USPS locations I've been to. Service is so fast and the staff here…read moreare very helpful. It's a very small post office with still a decent supply of things you need for mailing your packages. 10/10 would recommend if you're in the area and need to send something.

A decent location. Yet it can be really busy. True most USPS locations are. The employees here are…read morepolite and helpful. Sometimes the line can cause, Kevin and Karen's to show who they are. That type of drama is best avoided. One advantage USPS has is cost. Occasionally I'll ship items for sale, through EBay or other platforms. This one works for that. They are much less than UPS and Fed Ex. That's why I'm here occasionally. Definitely try mid afternoon if you can here.

Several employees on duty at all times, automatic machine open 7x24…read more The ideal post office!