Rude young lady at the counter. Was more interested in…read moretalking on her phone than doing her job.

If there was a zero rating I would have put it. Rude and unprofessional is thier middle name…read more Being a business professor, I do have little exepctations from the labor market at this time of our economy. But to get a nonsense treatment is beyond business. The ladies working there gang up against the customers, with a bad attitude. No more business there, I think UPS and FEDEX are your best bet.

Went this morning for passports Myself and my son…read more Both done in 45 min Fast friendly service

The parking lot can be a challenge. Then again anything off of route 1 can be. This US Post Office…read moreis in a strip mall that's of substantial size. That alone makes it a bit unique, but USPS went to this model several years ago I believe. They are usually the lowest cost to ship with. I'm thankful for that. Selling on EBay is work actually. The folks at this post office, and others have been quite helpful. Sometimes standing in line is the cost of doing business. On a plus note the employees here are friendly, and have a sense of humor. If close by I go to this one. All packages have shipped with no problems. That consistency is appreciated.

If it's not one thing it's another at this location. As someone who mails items, and I'm talking…read moreregular greeting cards, every other month or so I'd say my experience has been smooth only about 20% of the time. Once I was asked what was inside of my greeting card from a nosey perspective, and when I didn't tell her she refused to send it as a card and insisted it was a package. Only for that "package" to arrive to the intended address 4 weeks later. Another time they claimed my card didn't bend enough and therefore couldn't be mailed regularly. As someone who has mailed things for years at many post offices across the country I must say this location has fostered my worst experiences. Literally how are the rules different every other month... for greeting cards. I can't imagine what would occur if I was sending actual packages!

Am I the only one that is tired of being shamed and accosted by beggars? I can't even drop off a…read morepackage at the post office now without someone asking me for my money. If this isn't illegal it should be. This has now happened 3 visits in a row! Rant over! Peace out!

Sunny and team THANK YOU I must have had an hour or more worth of faxing papers medical things for…read morehusband and father in law. I was greeted with a warm smile and help that lasted for over an hour while my faxes were being sent. I watched the team help numerous clients with Amazon returns ~ getting mail printing things answering the phone. Taking passport photos Talking with the UPS driver. This is your home town feeling in a very clean and tidy store ~ they know your name if your a regular! ( that's cool ) tons of parking. This is my new shop for all things ! If you need something they seem to have it ' tape paper clips printing labels boxes and time with a smile to help. They are busy and get it all done ! Cheers

I had to PAY MONEY to have this package held at a store because delivery to my house was delayed by…read moreweather. This turned out to be a waste, due to UPS' horrible phone policy and terrible customer service reps. Weather is one thing, but alter your service or hours on google so customers know what to expect. I have a time sensitive package to pick up, now late by more than a week because of weather, and called earlier in the day to ask about hours regarding the bad weather. The phone number listed is a 703 area code, but forwards to a general Customer service line. The customer service rep was snappy about me "calling the wrong number" and wouldn't forward me to the store. I left work early to rush over before the listed hours of 7pm and got to the store at 6:55pm to a sign that says "closed for weather, sorry for the inconvenience." Well this wasn't just ONE inconvenience, but THREE, all because of lazy service. After I collect my package, I will be switching all my personal deliveries to the post office, where at a minimum, I know I'll receive my packages appropriately. Lazy service makes me sick and I'd leave zero stars if I could.

Scheduled a passport appointment for my 3 kids. Arrived on time with all documents and photos. The…read moreperson for passports was on break and I was told to come back in 30mins. What is the point of scheduling if you are not going to hold the employees to those times. My advice is to schedule at another location

I didn't receive a package and was told it was delivered in or near mailbox. A package cannot fit…read morein my mailbox. They could have left a note saying pick it up at the post office? Went to the post office with my tracking number. They were no help.

Don't come here if you have deadline. People seem nice, but the pace is very relaxed.read more

Local post office located in West Springfield, Va. they are open M-F 9-5 and Saturday 9-2. They…read morehave boxes outside the building to put envelopes in as well as inside. They also have a self service machine that only accepts credit/debit cards. PO Boxes are also located at this location. This location also has appointments for Passports. I've always had great service here!

Emailed them a document to print. They claimed they didn't receive it. Clerk had a nasty attitude…read morewhen they found the email. Decided to print it somewhere else.

The folks here picked up, packed, and shipped to me a very fragile, handmade ceramic bowl and it…read morearrived promptly in perfect condition. I collect pottery and by online at auctions and I have received many items in pieces from other shippers - but, not this one! Highly recommended!

Pharmacy takes several hours to fill a prescription. Hold time on the phone to speak to a pharmacy…read moretechnician is more than an hour.

Fort Belvoir is a nice a clean base. All gates require decals except the front, Tulley Gate. PX and…read moreCommissary located off the main road, Gunston Rd., and PX gas stations within easy access. Landscapers keep the grounds freshly manicured year round and it's never hard to pick out a spot of grass to just sit down and relax on. Base police keep a tight ship so make sure you watch where you park or you'll probably get a ticket, and base tickets aren't cheap. Overall, great post. Can't match a navy or air force base of the same caliber, but hey, it can always try. Five stars for a job well done.

I've had multiple negative experiences at this USPS location, and the biggest issue is the staff's…read moreunprofessional behavior. During a previous visit, I witnessed an employee become visibly frustrated and yell at a Hispanic customer who was simply asking for help. The employee repeatedly emphasized that she "doesn't speak Spanish" in a very aggressive and unnecessary manner, which was uncomfortable and inappropriate to witness. When I returned on a later date, I encountered the same employee and was met with a rude attitude for no apparent reason. I was polite and respectful, yet still received dismissive and unfriendly treatment. What made the experience even worse is that multiple employees openly mocked and made fun of customers together, in front of others waiting in line. This is extremely unprofessional, especially for a government service meant to serve the public respectfully. Customer service here feels hostile and unwelcoming. I hope management addresses these issues, as no customer should feel uncomfortable, disrespected, or embarrassed simply for asking for help.

Good afternoon, resident of 7921 Caledonia St Alexandria VA 22309. I would like to know why the…read moreperson in charge of delivering my mail didn't do it today. When the vehicles had enough space for me to enter the mailbox, I was already in front of the door and I saw the action taken by the person who was walking today.

Still waiting for my packages since January 26th. UPS system say one thing and they won't deliver…read more I've called nothing changers! I hate UPS smh

Echoing the other customers below. They've been holding 3 packages of mine for a week and a half…read morenow, saying each day that they're out for delivery, and then rescheduling them for the next day, blaming the weather from 2 weeks ago. The roads have been clear for over a week now, and I have had multiple deliveries since from all the other majors- USPS, FedEx, WalMart, and Amazon. UPS *used* to be the gold standard, but now they're horribly unreliable and incompetent.