Staff was very friendly and guided me through my selection and options for my mail…read more The facility is maintained well and stacked up good with envelopes and boxes. Checkout process was smooth and fast.

Rude young lady at the counter. Was more interested in…read moretalking on her phone than doing her job.

Went this morning for passports Myself and my son…read more Both done in 45 min Fast friendly service

Worst post office I've ever seen. Online my order said "delivered" at 10am. Almost 6 hours later…read moreit's nowhere to be found. I call the building and submit a trouble ticket. Basically was told to keep on waiting. They also said their delivery drivers mess up a lot and mark it as delivered before it's delivered (sometimes days in advance.) If this problem is so common, how about some better training? This is hands down the WORST postal office I've ever used. They don't even tell me where my package is...just "Wait another business day." Absolutely ridiculous. *Update* I ordered a second package. The site said "Delivered at or in mailbox. But 7 hours later it's not at, in around or anywhere near my mailbox. ABSOLUTELY UNACCEPTABLE. After a formal investigation of the first package we found it a day later. They scanned it a day early. But two in a row??? They need better training. This place is an embarrassment. My package is lost yet again.

After sending a couple packages through USPS, I've realized how inexpensive it is to ship compared…read moreto competitors! I've only come to ship my packages and never had problems. The employees here do have tough skin but that's exactly what you want in a place like this. They are super efficient and helpful, just try to have everything ready as there is almost always a long line. At times they are short staffed. If you're shipping USPS priority mail, you can get FREE boxes & FREE packaging tape, it's relatively inexpensive. This location closes a bit earlier than other nearby which is the only downside. Pro tip: if you're just dropping off a package you can request a USPS pickup from your house, this will save you the trip and the line.

If it's not one thing it's another at this location. As someone who mails items, and I'm talking…read moreregular greeting cards, every other month or so I'd say my experience has been smooth only about 20% of the time. Once I was asked what was inside of my greeting card from a nosey perspective, and when I didn't tell her she refused to send it as a card and insisted it was a package. Only for that "package" to arrive to the intended address 4 weeks later. Another time they claimed my card didn't bend enough and therefore couldn't be mailed regularly. As someone who has mailed things for years at many post offices across the country I must say this location has fostered my worst experiences. Literally how are the rules different every other month... for greeting cards. I can't imagine what would occur if I was sending actual packages!

Sunny and team THANK YOU I must have had an hour or more worth of faxing papers medical things for…read morehusband and father in law. I was greeted with a warm smile and help that lasted for over an hour while my faxes were being sent. I watched the team help numerous clients with Amazon returns ~ getting mail printing things answering the phone. Taking passport photos Talking with the UPS driver. This is your home town feeling in a very clean and tidy store ~ they know your name if your a regular! ( that's cool ) tons of parking. This is my new shop for all things ! If you need something they seem to have it ' tape paper clips printing labels boxes and time with a smile to help. They are busy and get it all done ! Cheers

Terrible customer service. Came here to ship a package. What should have taken at most 5 minutes…read moretook about 20 minutes. The person who helped me was new, which was fine. However, there seemed to be no willingness from more senior staff members to help him. The new staff member was a bit timid, however the more senior staff members should have recognized that he was struggling and be more willing to offer help. I came here another time for an Amazon return. I was treated like I was in the military. Tone was very harsh and very abrupt, which I did not appreciate at all. I hope to see better customer service when I return. Treat people kindly. Don't show disrespect.

I dread going to the Post Office. It's a lot like the DMV. The employees here are relatively…read morefriendly, but usually there's a Kevin or Karen type that holds everything up. Then again bring your popcorn. Best bet is go early afternoon on a weekday if you can. The employees do everything to keep the line moving. As mentioned go then, because at peak periods you'll be here for awhile. Their prices are lower than Fed Ex, UPS, etc. I do like the ability to send mail with a signature required. Sometimes this is necessary. Get your stamps here as well.

Scheduled a passport appointment for my 3 kids. Arrived on time with all documents and photos. The…read moreperson for passports was on break and I was told to come back in 30mins. What is the point of scheduling if you are not going to hold the employees to those times. My advice is to schedule at another location

Lisa was quite helpful when I needed to return my granddaughter's forgotten toy. Thank you!read more

I had a very disappointing experience here. I didn't know the location was closing at 5:00 PM. When…read moreI arrived, a female employee was holding the door open while people were leaving. When I tried to enter, she stopped me in a very aggressive and unfriendly manner. I explained that I didn't realize they were closing at 5:00 PM, but she responded rudely that they were closed. It was around 4:55 PM. I understand that businesses have closing times, but there is no reason to treat customers so aggressively. She could have explained the situation politely instead of making me feel unwelcome. The way I was treated was unnecessary and left me with a very bad impression of this place.

Outstanding service! Ast Mgr Anderson was polite, helpful…read moreand very professonal. He showed me the best way to ship two expensive, fragile sextants. Then told me about the discounts available - i got 10% off.

Emailed them a document to print. They claimed they didn't receive it. Clerk had a nasty attitude…read morewhen they found the email. Decided to print it somewhere else.

Pharmacy takes several hours to fill a prescription. Hold time on the phone to speak to a pharmacy…read moretechnician is more than an hour.

Fort Belvoir is a nice a clean base. All gates require decals except the front, Tulley Gate. PX and…read moreCommissary located off the main road, Gunston Rd., and PX gas stations within easy access. Landscapers keep the grounds freshly manicured year round and it's never hard to pick out a spot of grass to just sit down and relax on. Base police keep a tight ship so make sure you watch where you park or you'll probably get a ticket, and base tickets aren't cheap. Overall, great post. Can't match a navy or air force base of the same caliber, but hey, it can always try. Five stars for a job well done.

In and out reallybdepends the time of day. Saturday morning really busy, afternoons after 430 a…read morelittle less busy unless its friday and during the day around lunch lines aren't. Theres a younger employee I always get and shes very nice and kinda wish I remembered her name but shes great.

I've had multiple negative experiences at this USPS location, and the biggest issue is the staff's…read moreunprofessional behavior. During a previous visit, I witnessed an employee become visibly frustrated and yell at a Hispanic customer who was simply asking for help. The employee repeatedly emphasized that she "doesn't speak Spanish" in a very aggressive and unnecessary manner, which was uncomfortable and inappropriate to witness. When I returned on a later date, I encountered the same employee and was met with a rude attitude for no apparent reason. I was polite and respectful, yet still received dismissive and unfriendly treatment. What made the experience even worse is that multiple employees openly mocked and made fun of customers together, in front of others waiting in line. This is extremely unprofessional, especially for a government service meant to serve the public respectfully. Customer service here feels hostile and unwelcoming. I hope management addresses these issues, as no customer should feel uncomfortable, disrespected, or embarrassed simply for asking for help.

Plenty of parking close to the door! Awesome…read more We were in and out. The associates were pleasant and took my boxes of returns. Gave me my receipt for tracking purposes. And I was out on my merry way! So much efficiency.

Extremely frustrating experience with this UPS facility. They repeatedly refuse to deliver to my…read moreaddress, claiming the address is incorrect. Every time I call UPS, they confirm that my address is correct, yet no one can seem to fix the issue. I still have not received my package after nearly FIVE delivery attempts/reshipments. What makes it even more frustrating is that I regularly see UPS trucks driving through my neighborhood, so UPS clearly services the area. Each time, I call, they confirm the address is valid, and then the exact same thing happens again. At this point, the level of incompetence is unacceptable. A customer should not have to go through this five times just to receive a package at a valid address.