Came here to do a money order. There was an issue happening with their card reader and instead of…read morefiguring out the error, the clerk insisted (loudly and in front of everyone) that it was because I didn't have enough money, which was completely untrue and I went elsewhere to successfully complete the transaction. Super weird and unprofessional behavior. I'll try to avoid coming back to this branch.

I had an excellent experience at USPS thanks to Ivette. She provided outstanding customer service…read moreand was incredibly kind, patient, and professional throughout my visit. She answered all of my questions, made the shipping process easy, and made me feel valued as a customer. It's rare to come across such friendly and helpful service. Thank you, Ivette, for going above and beyond--I truly appreciate your hard work!

Good Post Office. I used to come in often when I could drive. They are courteous, careful, and…read moreexplain what to do if you need assistance.

Bad service. They said they open at 8am but no clerks were there. I waited 15mins, a staff walked…read morein with sunglasses and just walked past me even though I said Hi and clearly need help. Terrible place

Very reasonably priced PMB services. I love my new mailing address with them for my companies, and…read morefor me personally too! I also had to get architectural plans scanned, theirs was the lowest price around and they keep their word! If you go around lunch time, parking will be tough, get ready to walk. Go in the off hours, less people and more quick service.

They're polite, but some charges are silly and need to be disclosed first before processing. I…read moreemailed a 3 page black and white document to print, then said I have to also pay a "computer fee" along with the high cost to print each page. When I asked about it, there was zero explanation because really everyone knows that's nonsense and how can anyone explain silliness. At the very least, they need to disclose the extra made-up charges and fees that aren't assumed by the customer. That's a real good way to break trust. I will never do business there again. I don't like charges that take advantage of people no matter how big or small. It's too bad.

running errands in the yl. place is smaller and less busy. got in n out fast. check it out. i hate…read morethe long lines at the post office

Writing this review it hopes that the feedback received online is being acknowledged - this is the…read moreworst run post office I've ever been to. I always honestly hate having to come here because I know I'll be waiting at least 30 minutes for simple service. They are understaffed and poorly run.

This year the US Post Office on 700 Birch Street delivered on time in our neighbourhood. Hours are…read more8:30 a.m. to 5:30 p.m. and this location is closed on Sunday. On Saturday they are open from 9:00 am to 3:00 pm. Packages and mail can be traced online. Passport, photo and digital photo services are available at this location. You have the ability to see your incoming mail online via informed delivery. First class stamps are $0'.78 and are available at the Kiosk, counter or online.

Don't normally go to any other post offices besides the one that literally down the street from…read morewhere I live but this day we needed to venture out and come here. Staffing was full and the place was crazy busy. Very very clean in comparison to what I'm to seeing. The lady who helped me was friendly to the point it felt forced but it's all good!!

Some UPS Stores can be stressful and not particularly helpful, but Nick at this location was…read moreexceptional. He was incredibly customer-focused, patient, and helpful throughout the entire process. I had an urgent package that needed next-day shipping, and Nick made sure everything went smoothly. His professionalism and willingness to help turned what could have been a stressful experience into a very positive one. I truly appreciated his assistance and was grateful for the outstanding service. It's reassuring to know that this level of customer care still exists. Thank you, Nick!

I go out of my way to visit this UPS location because of the staff--specifically Danny. I come here…read morefrequently for Amazon returns, and he is consistently professional, friendly, kind, and incredibly helpful. He is always welcoming and goes above and beyond to answer my questions to ensure I have a positive experience. The UPS Store in Placentia on Rose is extremely fortunate to have an employee like him.

The building of this Post Office is so cute!…read more It might be the most aesthetically pleasing Post Office I have ever seen lol You wouldn't even think it'd a Post Office. Candidly, I drove right past it the first time. It also took me a second to find parking. I came here for a package that went missing. They were able to help me out. I also saw that they do passport services at this location. That's great! I usually go to FedEx for passport things, but next time I will come here for that. I was able to get in and out pretty quickly. The customer service is not great, but it gets the job done.

Horrible. Dropped my priority express mail package there and asked the younger blonde girl to make…read moresure that it was going out that day and says assured me that it would. It needed to be in San Diego by the next day from Fullerton... they didn't ship it out until the next day and it has still not reached its destination in SD. This is really bad service. I paid $35 for overnight shipping and they couldn't even get it out the day they promised me it would go out.

I've only had good service here…read more Today was my second time coming here. I needed to mail something out pronto! It was my mistake really. This form should have been mailed out already, but life got away from me and I forgot. So I had to pay for priority/ next day mail. Which I'm fine with. That is the consequence of waiting and forgetting lol $30 for priority mail and you get a tracking number. I was in and out pretty quick.

Where are them public servants that work here, no service, slow, I see people walking in the back…read morecome up front packages look around turn around and leave, It shouldn't take a half hour on a slow day to mail a package..

This is always a helpful post office in the neighborhood. If you go at the start of opening hours,…read morethen you can usually finish everything quickly. The staff have always been friendly and helpful. It had a good amount of stock for stamps and shipping items.

I have been coming here for over two decades and love this post office. Even with the long lines…read moresometimes, they still move quickly. There are self service stands, PO Boxes, passport services, stamps, packaging, greeting cards, even some gift wrap. It's the best! Parking can get a little crowded but there are lots of spaces and someone is always leaving. Come I. Today for all your postal needs!

They definitely do not have good Serivce. I arrived by 1:35pm and they have no staff to assist you…read more The ladies there are more like receptionist that only can answer questions. They kept saying the clerk will be back in a few minutes. I asked if it was more like 2pm. And she said yes! Like why staff people that are not clerks. Ridiculous

it's about time they closed this miserable excuse for a Post Office. The customer service is…read moreappalling. It's the holiday season and they don't have the international custom forms in stock. The Passport attendant isn't in for weeks, no notice. Do not offer services if you can't provide them. Go to the Brea Post Office and see how you should run this operation. Close this post office, there's no point opening at all. Awful customer service!