I finally found someone who does a good job & is consistent! Prices are fair & she takes her time. read more

US Nails - Gel fill w/ design. - Cosmetics & Beauty Supply Near Me - Lancaster, Pennsylvania

Awful pedicure experience. There were really annoying kids videos playing on a laptop. No one gave me a book to look at colors. The water was lukewarm and then the lady burned me with super hot water from the sprayer. She left halfway through my pedicure without a word to do someone else's nails then thanked me for waiting. No lotion, no massage. Nothing. This place sucks. read more

Used to come here often when I lived in town. The 40% off weekend was very busy, and I think they had a bit of trouble keeping on top of customers coming in. But my pedicure was awesome; I even brought my husband since we haven't gone in such a long time. read more

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First time visiting this nail salon but needed a pedicure desperately and was in the area. Called and made appointment in advanced and they took me upon arrival, right on time! Huge plus because I tend to be impatient when I have an appointment but end up waiting because too many people were squeezed in... The offer all types of services a typical salon offers and I opted for a Deluxe Pedicure and was very impressed!! Loved the hot stone massage as well as the callous removal. Karen helped me and I'll definitely be back in the future when I'm in the Lancaster area! read more

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I do think it is very disrespectful for the girls to talk amongst themselves during my pedicure. They are laughing and talking, I don't know what they are saying Today I went for my monthly pedicure. It was not a good experience The tech did not talk or smile when I tried to speak to her No one was very friendly I have been coming here since the day it opened I previously had a manicure in addition to my pedicure I will not spend my money on the manicure again The tech was finished in about 10 minutes. Just a quick file and clean nail polish. No massaging my hands. I asked for lotion, got a quick massage on my hand (about a minute) Not very happy with the ServiceI would give it a two star rating read more

The new look is very pretty however not comfortable. The tables are to small for 2 people to be side by side. The technicians have very limited space making it difficult for them to work. The seats are difficult for staff to work on for long hours. read more

I have been going here for years.. I love Joyce and I drive over a half hour even after moving just so I could continue going.

I will be looking for a new salon. I went there the other night. The lady doing my pedicure did a terrible job. The water was cold. I told her it could be warmer but that didn't get changed. She missed a step in the pedicure process which caused the polish to look lumpy and she didn't do the French pedicure I asked for. Another lady, assuming she is the owner came over to correct it and while she did a better job than the first one, looking at my nails afterwards, the polish looks thick and even my thirteen year old said the same thing. That was on my fingernails which I was reluctant to continue with due to lack of time after the mess up. She convinced me to stay and continue on with my nails and said they would have me out on time to pick my kids up. That was a lie. I ended up not getting out of there till five minutes after I was supposed to pick my kids up which could have put my kids safety at risk. They are greedy. They tip themselves even when you offer tip. They talk badly about you to your face. While I was getting my pedicure "corrected", another worker walked by, looking me dead in the face as if she was trying to intimidate me. As if I was the problem for expecting good service. Highly unprofessional. Sad because I used to love this place. Last year I had a nice mani and pedi done there but not sure of that girl's name. It may of been Kim. This experience really was unacceptable though bc the amount of money you spend and you get sub par treatment. Im more annoyed that these salons aren't clear with their pricing and the fact that they basically steal your money by tipping themselves. I should just stop being as generous with what I offer for tips since they operate grimy and make their own rules. They should not be permitted to do that. read more

I've been here twice before. Both times the staff was rude.. I work a couple of stores down from here. I asked what time they were open until, I was told 7 p.m. I planned on getting a pedicure after work. I showed up at 6:30 p.m., I was told they couldn't take me because they were closed. I reminded them that it was only 6:30. They told me to pick a color, and have a seat. I sat for 10 minutes.. they told me to come back tomorrow instead. I was really looking forward to a pedicure after a hard day at work. read more

I went to get a pedicure first with an appointment, then I returned for a full set. Amy was very nice and accommodating. The salon was clean, sanitized between guest and everyone had a mask. The tables all had plastic guards and there was enough space between them. People made appointments but there were also some walk ins. read more

US Nails - Cosmetics & Beauty Supply Near Me - Lancaster, Pennsylvania

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Did ok, Lots of employees talking Vietnamese very loud the girl that did my nails talked to other employees only the whole time. Pedicure & Gel fill. Only talked english when asking what done, color, and for payment. Employees never tried to communicate with customers. Thought rude when running a Business. Won't be back read more

I've been going here for many years. You can never be seen when your actual appointment time is- always waiting. Recently I decided to take my acrylic nails off and paid to take them off. A few weeks later I had to go to another girl there since my usual was busy.. The owner asked me why my nails were off and I said I just wanted to take them off. The technician I saw told me that I still had acrylics on- even though I paid 14$ to get them taken off. The owner then asked the girl who usually did my nails and she stated she did a dip. Well, guess what I was charged another $14 to get my nails finally off. So much for Customer Service - good ridens, glad you value your long-time customers!!!! read more

I really can't believe this place is getting bad reviews. It must be who you go to. I can't say enough about kelly! She is very busy but make an appointment advance and you won't be disappointed! I got a full set acrylic with gel polish. She hit every little detail and took her time! Love my nails and will go here from now on! read more

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Our regular place was booked so we thought we would give this place a chance. It was recommended by a family friend. We had a negative experience. An appointment was made prior for 2 pedicures for my friend and myself. That being said when we arrived on time we had to wait over an HOUR until we were seated and another 10 min till they started the service. The pedicure was average and done fine. But the wait was just too ridiculous. I could see if we didn't have an appointment or if it was 15-30 min but an HOUR. The other concern was the shop felt very crowded in the sense that the pedicure chairs and the desks for the manicures felt like they were on top of one another. The shop although the service seemed hygienic was trashy looking. There was a bunch of stuff visible to customers shoved in the shelves. read more

I love how the person who did my nails took her time to make sure it looks nice and didn't rush through it. I showed her the picture of what I wanted and she did an amazing job!!!! I love it!!!! I believe her name is Tammy. Thank you so much!!! read more

US Nails - Cosmetics & Beauty Supply Near Me - Lancaster, Pennsylvania

It's hard to review someplace that I've never actually had a service from. Based on my first impression and the fact that I walked out I never will have a service here. The backstory: My friend and I were having a girls day out on a Sunday. That included pedicures. Finding a salon open in Lancaster on a Sunday is a bit of a challenge. We found their ad in the Clipper along with a coupon. Although they were a distance away we figured it was worth it, the coupon savings sealed the deal. Although they're located on Oregon Pike they're actually not on Oregon Pike. That area is so built up and unfamiliar to either one of us we circled around a few times before ultimately finding them in the back of a shopping center. Upon entry the smell from the chemicals was overwhelming as was the crowd of people and noise. It was standing room only. EVERY single station on both sides were filled with customers and it was a long narrow space. We were greeted and told it would be a half an hour but there was no way with that crowd. At best if they did get to us they would be rushed to get us out and the next client in the chair. The clientele was ghetto, like loud and obnoxious. Before you think I'm judgmental let me say the poor manners knew no color. The clients were chatting on their phones, all very audible to everyone. Several of the women demonstrated this same rude behavior so it wasn't isolated. This was surprising given the upscale and suburban local. It only took but a few minutes of waiting, smelling,and listening to decide this place wasn't for us. read more

Been going here a few years. You need to know the operators and stick with the one you like best. I've had some nice operators but yes, some are pretty rude. this place needs a good cleaning. Things aren't as sterilized as they should be. Also ,yes the girls do talk a lot in their native language . Some will make the effort to talk to you, others won't. It's the owners responsibility on how this place is run, the cleanliness and how her operators engage with the customers . Each operator should take home a copy of her appointments for the next day so she can call them if delayed or not showing up. And yes their prices have gone up and at this point might start looking for a cleaner, more professional operating place for the same pricing! read more

I have gone to this salon for many years. I did stop for awhile because of the frustration I experienced by booking appointments (because my time is as valuable as theirs) and still had to wait way past my appointment time because they didn't write down the appointment when I called or they took too many walk-ins. They also cut me multiple times while filing my nails. I decided to give it another try and the last two appointments they cut me again! My finger was bleeding and very sore. It took over a week to heal. I'm done with this place. I won't go back. read more

Very good. I enjoy Joyce service she is awesome. I got mani with gel polish. Also special pedi spa gel it was so enjoyable. Great long massage and that special mud that feels like I have no legs for 15 minutes lol also scrap that smells so good and took all of my dead skin off. A lots of good stuff hard to explain need to Experience for yourself. I hope it helps to make good choice on your next Pedi Mani day :) Svetlana read more

I've given this place multiple chances. They've done okay in the past but I will not be going back ever again. The lady cut me on just about every finger and it's hurt for days. It burns to wash my hands. She rushed the entire time and wasn't gentle at all. It hurts very bad. read more

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I have been a customer for a long time and have always bragged on how good of a job for the price you get here. I especially give kudos to my girl, Kieu! She's awesome. My only complaint is that lack of nail color choices for non-gel manicures. They have tons of bottles on the wall but many are the same colors.. just multiple bottles. Would be nice for some variety. Also, the sink area could use a little cleaning up too! Over all, a decent place to get your nails done well read more

So I have been in there two times. My first time I went in "Q" did an AMAZING job on my nails. They were the perfect almond shape and the perfect short length so that i didn't have to go back too soon. And she made them thin not thick. If you get yiur nails done you know what I mean. Now today I learned my lesson. I will call ahead and make an appointment with Q. While the girl who did my nails today did make them short enough for me, the shape isn't 100% what I wanted. They are close, but I don't think she fully grasped the concept. I have never had to wait longer then 5 minutes to gwt a chair when I just walk in so that is nice. And when I went in the first time I was given a $3 off coupon and I gave it to the girl today to pay, she gave it right back and said keep it! So that is really nice. All in all I really like this place and I'm glad its clean and close to my hosue. read more

US Nails - My Halloween/fall nails. - Cosmetics & Beauty Supply Near Me - Lancaster, Pennsylvania

So done with this place. Overbooking, messy, and price higher every month. Not worth the painful experience and women constantly whispering in their native language. When will they realize how rude it is? read more

I have been going here on and off for years since it opened. My most recent visit will be my last. It was disturbing to me how filthy this nail salon was. Not cleaning tools between customers is a huge red flag. Boxes stacked everywhere. Clutter everywhere. I sat down at the station for my manicure and there were someone else's nail clippings everywhere. Gross. And they have recently raised their prices to the same as a high end salon. read more

I usually don't write reviews but I feel like I have to tell everyone how awesome this place is. I've struggled to find a nail salon that consistently makes me happy, but so far I've been nothing but impressed by my nails. I go to Lee and she is awesome and by the looks of it they all are very good at their job! If you're looking for a new place go here! read more

US Nails - Cosmetics & Beauty Supply Near Me - Lancaster, Pennsylvania

I would give this place 0 stars if I could, I Expected so much more from this nail salon. I made an appointment for 2:45 for a refill but wasn't helped until 3:15, I was passed around 3 times between nail techs. So Aton of steps were missed I wouldn't be surprised If my nails fell off this week. My nails were filed soooooooo unevenly some were shorter then others, some rounded some square. Overall my nails turned out way to short. I attempted multiple times to ask the nail tech to fix certain mistakes but she did not fix any of them. Polish application was horrible! Tons of air bubbles! Polish never hardened so 3 days later my nails are just gummy and matte. I was not out of the nail salon until 4:30 which is ridiculous! read more

US Nails - How my nails looked 3 days later, Horrible!! - Cosmetics & Beauty Supply Near Me - Lancaster, Pennsylvania

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Never ever will I go back.. biggest waste of $$$! If you are thinking of going to this salon, DONT!! Trust me, you'll regret it if you do! read more

US Nails - Yuck! Bumpy and chunky nails are NEVER cute!! - Cosmetics & Beauty Supply Near Me - Lancaster, Pennsylvania

Love my nails but mai was very rude to me and kept speaking about me in their language read more

US Nails - Cosmetics & Beauty Supply Near Me - Lancaster, Pennsylvania

First off, my appointment was at 4 but was passed around until 4:15. Rose did my nails and filed an excessive amount then clipped the same area a few times then needed. She painted my nails well but would make mistakes and not clean them up. I would not come again. She also made me pay before she started my nails, that seemed odd and sketchy. read more

US Nails - Cosmetics & Beauty Supply Near Me - Lancaster, Pennsylvania

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Just got my nails done by my girl Trinh. She is the BEST! I get a gel manicure that lasts until I take it off (3 weeks later). Im a hairstylist who's hands are always in water and it's amazing they just grow out with my nail. Never chip or peel. I'm used to leaving a nail salon annoyed and frustrated bc of rushed services and bad talent. Until I found US nails! I've seen other girls and had them do a great job also but I always know I'll leave happy when I go to trinh. read more

US Nails - Gel manicure by trinh - Cosmetics & Beauty Supply Near Me - Lancaster, Pennsylvania

Very bad experience. They screwed up my toenails. I made an appointment at 10 and there was another customer waiting with me but that customer did not have an appointment and they still let them go before me. That customer, when a staff asked who was next, even informed them that i made an appointment and that they (the customer) didn't have an appointment. While still waiting, another customer came inside and told them that they had an appointment, and they took her in right away. This was frustrating for me as I've been waiting. When they finally get to me, the staff barely worked on my feet. I had gotten my pedicures done here before so i know how they usually do it, so i knew she Half-assed it. read more

Terrible experience for prom nails! Three of my friends and I made an appointment to get our nails done, thinking it would be a nice bonding experience; it was anything but. First of all, we all had appointments but random walk ins were helped before we were. Also, when they had us all seated together, they continually moved us around and separated us because we were teenagers, not adults. When I was finally assisted to get acrylics, my manicurist was incredibly distracted, only giving my nails ha;f the attention they needed and stopping frequently to help other customers. Also, I requested baby pink nails for my french manicure, but instead got a gross, purple-y hue that will not go with my prom look at all. All and all, terrible experience. Will not be going back again and will not recommend to ANYONE. read more

I have come here a few times in the past and the service has been fine, but after today I won't be returning. I called in the morning to make an appt for my mom and myself. When we arrived I was helped immediately and my mom was ignored for 30 minutes. She decided she didn't have time because of the delay. This was supposed to be a chance for us to catch up, but I got my nails done alone. I received a gel manicure and which, though painted fine, she did not file and some of my nails are crooked and different lengths. It is the same for my feet. The tech also started watching a video on her phone while she did my nails. My guess is that this place really is just a walk in type place and so appt don't really apply unless you name a specific tech you would like to do your nails. I did not do that and so we were put on the back burner and given a tech who was either inexperienced or lazy. read more

Some of the staff are not as well trained as most there but you just have to pick the right person to always do your nails. Make sure to make an appointment as well. Super friendly and helpful. I always love coming here to get my nails done. read more

There are no real appointments here just pretend appointments evidently. I have made an appointment twice and ended up waiting 1/2 hour or more both times. Be honest with people, if you don't have time to take clients on time tell them when they make they call. Don't keep taking walk-in clients. This is very disrespectful of people's time. read more

This is my first time at US Nails it's on 12:00 for a fresh manicure. I think I will have a good experience with them we recently moved out here back in September. read more

On a girls getaway weekend, we stopped here for mani pedi. Crowded, strong odor from acrylics & polish. Staff was pleasant, but barely spoke English & did not understand when I said no buffing, as my nails are thin. During pedicure, tech dug so deep into my big toe cuticle, it started to bleed. After manicure, tech had me dry my nail at a fan, not a light station. My nails did not dry after 20 minutes, I finally moved to a light station. My cousin's nails did not dry after 25 minutes under lighted station... Would not recommend. read more

DO NOT GO HERE UNLESS YOU WANT FUNGUS! I went here about 3 weeks ago because I had a coupon and it was even an awful experience. The lady who did my nails was not friendly at all and didn't seem to care about my nails. I got an acrylic fill and she made me bleed 2 times and was just awful. I went to my normal place at home to get another fill and we discovered I had fungus. I had to pay for treatment and was not a happy camper. I plan on reporting them for not using clean tools, not a good place at all. read more

This place is near my house so I figured I'd try it out. Big mistake. A mani/pedi took close to 2 hours. The girl cut my toe nails too short and now one is slightly ingrown and extremely painful. Also, for the manicure, she shaped my nails but also filed the top of my nails all the way down to my cuticle. Now that I've removed the polish, my nails underneath are weak and breaking off. Not happy!! read more

US Nails is the best! I have been a customer there since they opened and cannot say enough good things about this salon. No matter who does my mani/pedi, I'm always happy. I have horribly rough, callouses feet & they spend time smoothing them out. In a pinch, I've gone elsewhere, much to my regret. I will no longer consider any other nail salon but US Nails. They do the best job ever! They are friendly and the salon is clean. They have a large customer base, which speaks to the quality of their work. read more