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Lancaster, PA

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The Cosmetics Company Store

5.0 (1 review)
Open • 9:00 am - 9:00 pm

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5 years ago

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Ulta Beauty

Ulta Beauty

3.2(23 reviews)
5.7 mi

Came to Ulta to return a couple of items that I wasn't too fond of, and honestly, everyone was…read morereally nice. The lady asked me if I had used the products, I said no, they just weren't for me, and she was like, Okay! Processed my refund, and I was on my merry little way. BUT WAIT A SECOND... I've been trying to get my LAST NAME CHANGED in the Ulta system for the longest time. Every time I called customer service, they told me, "Yes, we changed your name." Okay, cool. Then one day I spoke to another customer service representative and she tells me, **"No, you actually have to go into an Ulta store to have your name changed. Excuse me?! WHY?! Y'all could've definitely saved me a trip around the damn city if somebody had told me that from the beginning. So anyway, I go back into the store, tell the lady I need to change my last name, and she changes it. THAT'S IT. No ID. No paperwork. No security questions. Nothing. She literally just changed it. And I'm standing there like, OMG... SHE CHANGED IT! I get back into the car and tell Hubby, they finally changed my last name! He's like, oh that's cool. Fast forward...I open the Ulta app. No maiden name change. I said, oh my goodness. We gotta go back. I'm already preparing myself for another Ulta adventure, another explanation, another customer service conversation, possibly a congressional hearing at this point. But before I grabbed my purse, I said, let me just log out and log back in. I logged out. Logged back in. And voila my name was updated Anyway, 10/10 for the ladies being nice and helping me with my return AND finally getting my name changed.

The store is clean and staff was helpful. I visited another Ulta recently and this one seemed…read morebetter stocked! Sometimes I find it super hard to even flag someone down at Ulta but there were multiple employees walking around asking if people needed help which I appreciated. Mostly writing this review to give a shout out to Shayna (sorry if I misspelled!) who was especially helpful and patient and gave great suggestions and tips after helping me find the right shade!

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Richard Levin, MD - Lancaster Plastic Surgery - Dr. Richard M. Levin, MD

Richard Levin, MD - Lancaster Plastic Surgery

2.3(3 reviews)
5.4 mi

BEWARE Nov. 2020, i scheduled a breast augmentation with…read moreDr, levin. All went well except they were not the size i asked for, but no major issues except if i want the size i requested i would have to pay the same amount all over again because he didn't listen. He also makes quirky comments like "how are my boobs?" Very awkward and weird. Anyhow, before realizing implants were the incorrect size after waiting for the swelling and stuff to go down, my mother booked a breast lift with implants as well. Long story short he did a terrible job, she is in pain and need reconstructive surgery. The way Dr, levin and BARB at the front desk treated my mom while she expressed her concerns are disgusting. Dr. Levin offered to do the surgery again to try and rectify the situation but rudely said "after this we are done!" I do not feel safe with my mom receiving another surgery by his hands and we will pass on the second botched surgery and will be going to someone more skilled, and who actually cares about their patients and listens. I should have payed attention to the red flags of others about how they treat their patients here once they receive your money. Also he's to be selling his practice so i assume he just doesn't care any more and wants to make a few bucks on his way out Leaving his table with too small implants was never my goal, and pain and disfiguration was never my mothers.

The last 9 months have been a nightmare. As you know I came to see Dr. Levin 20 years ago for a…read moreconsultation. I waited 20 years to get this procedure done and he chose to do what he wanted versus what I asked for. he never gave me a choice or a voice when it came to the size of my implants. Over and over, I requested larger implants right up until the time they wheeled me into the OR. My last words to him were to error on the side of larger and he stated he would do what he thought was best for my body type. After the procedure he came to the waiting room and told my husband that he had to go with 345cc because he was unable to close the incision which made no sense to either of us considering the biggest issue, I had was extra skin d/t losing weight. Which required me to have a mastopexy as well as augmentation. The day after the surgery I was devasted when my husband unwrapped me and I saw what he had done. I paid close to ten thousand dollars for what he wanted not what I wanted. I ended our video chat and I cried, my husband made me call back and speak to Barbara and I told her how unhappy I was with the outcome. She told me to at least give it a few months till they settled into place and the swelling went down which I did. They did not get better they got worse. My next visit I again explained to dr levin and Barbara how unhappy I was and about the small hole under the right breast. he stated you would fix that. On my third visit Barbara showed me the massages I needed to do and also felt around the areola and felt how raised the sutures were she said she didn't know why they did that. I did not understand what she meant by that until she stated that if any sutures poked through the skin that I should not try to remove them myself but to come in and allow her to do so. At my 4th visit I came in to have the sutures removed that were poking out the left breast. When I told Barbara that's why I was there she looked at me and said "no there's not" I told her yes there is and you can run your finger over and feel it. I also explained to her I was unable to wear regular bras due to the pain of the lump and scar under the right breast When dr levin walked into the office you explained to me my implants were bottoming out. I had not heard that term, you stated that it was due to me losing weight. I reminded you that I had significant weight loss prior to the procedure which is why I came in for the procedure and needed the mastopexy. I had not gained or lost any weight by that visit. You then stated while Barbara was standing on the left side of the exam table that you would fix it stating "I will have to cut more skin from under both breast and of course we will do that for free". I was astounded and so grateful because I truly did not expect that. I thanked you profusely. By this time, it was end of December and Barbra told me to call after the first of the year to discuss scheduling. I called in to discuss the new procedure and I asked if you Dr. Levin would be willing to replace my implants for larger ones since you had to cut me open again anyway. Barbara quoted me prices including the surgeons fee, I reminded her that I was told that the fee would be waved that I would be paying facility and anesthesia fees. She Stated that Dr levin did not say that and I said yes he did and I told her she was standing just on the other side of me when you said that. She stated that she would have to speak to you and get back to me. When she called me back she stated that you said "if I said that then I will honor that" (waiving the surgeon fee) so I asked again if I could have my implants replaced with the understanding that I would have to pay for them. She stated I could, but I would have to pay the surgeon fees. I told her that made no sense whatsoever. If I were already going to be opened up on the table and the revision of the mastopexy was to be free, why would I have to pay surgeon fees. Once again, she stated she would have to call me back and speak to you dr. levin about that. She called back and stated that he agreed to proceed. I called in to speak with Barbara because I was having more pain and discomfort, I was asking her if it was normal and if being able to place my fingers under my breast and feel the implant moving, she then stated "she didn't have time to answer my questions because she had other patient on hold". So I made an appointment for 2/11 when I arrived and Barbara came to get me from the waiting room she stated" why are you here" her tone was not welcoming if made me feel like I was a nuisance. I stated to discuss the upcoming procedure and get a date set. I had downloaded an app on my phone by Naturelle the makers of my implants to show dr. levin and Barbara what I expected/ hoped to get from this surgery.Long story short i cancelled the surgery due to being afraid of allowing him to ruin my body any further. I have never been treated so horribly,

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Richard Levin, MD - Lancaster Plastic Surgery - Lancaster Plastic Surgery

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Lancaster Plastic Surgery

Dermatology Associates Of Lancaster - Love getting samples from the dermatologist...be sure to check each nurses station on your way out.

Dermatology Associates Of Lancaster

2.1(30 reviews)
4.8 mi

I am a huge fan of Dr Jennifer Mueller's so she gets 5 stars from me! She has treated my entire…read morefamily and I like that she's easygoing and doesn't have a pretentious attitude like many specialists. Fortunately she has also accepted every insurance I've had in the past 8 years since it changes so often. On the flip side unless you are established patient it's hard to get an appointment. Even as an existing patient sometimes it's a challenge and depending on the nature of your visit you'll get booked several weeks out. But on the other hand if you are having an elective or cosmetic procedure done you can get in the same week. To me that makes no sense. Dr Mueller sees both medical and cosmetic patients and I have seen her for both. I especially like that when I book an appointment with her that I see her and not some physician assistant like at many specialty practices. I pay a much higher copay for that specialist and by damn that's who I want to see! If you are lucky enough to get an appointment come prepared and on time. They are usually right on schedule and if you're late will need to reschedule. If seeing Dr Mueller she's really good at explaining things and covering all of your concerns so make a list to make the most of your appointment. Also if finances are a concern ask if she has samples if prescribing medication, if she does she'll happily stock you up but they won't be offered if you don't ask. From personal experience if you have something funky...like a skin tag or such and they offer to remove it ask if it's covered by your co-pay....before they even touch you. Chances are it's not and let me tell you dermatology visits are expensive! You'll be forced to pay for the removal before you leave + your co-pay for the visit. You don't want that unexpected expense!! Again, I know this first hand! Also know that if you even show the slightest best of interest in your appearance they will "tell you" about a cosmetic procedure or treatment they offer. A times I have felt the line was a little too thin between doctors office vs spa. On your way out if another visit is required BE SURE TO BOOK IT BEFORE YOU LEAVE. Even calling back the next day can cause a huge delay in getting on the schedule. Also be sure to check at all the nurses stations on your way out for samples. They have a box at each of higher end non prescription products, lotions, sunscreen, face creams, etc. Grab a few, I always do.

This practice is a machine--- very large, very crowded, busy, and impersonal. Scheduling a routine…read morebody check was a complex process on the phone and with email forms, followed then by a six month wait for an appointment. Then the appointment was rushed and cursory. Their idea of a body check amounts to a fast moving series of quick glances, in a speedy rush that skipped a lot of body areas. I didn't object or argue because it was clear that I was going to have to run the appointment myself if I wanted the doctor to slow down and I just was not up to the stress of doing that. I'm now looking for another doctor or practice that does a thorough, honest body check. Body checks take time and this practice does not give that process nearly enough time.

The Cosmetics Company Store - cosmetics - Updated October 2026

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