We chose Pine Street for a full house remodel (replacing electric, plumbing, major structural…read morerevisions) of an historical home in the West Chester borough. Our primary objective was the highest quality work that would preserve the historical aspect of the home, but fully modernized and at the lowest reasonable cost. Nearly three years since we engaged them and we continue to feel like that was the best decision we could have possibly made. The essential things that made this experience wonderful for us, particularly as first-time home renovators, were the detailed planning and rigorous project management, the quality of craftsmanship and expert network, and the incredibly warm professionalism and care of the team. In sum, they delivered below our initial cost projections and ahead of time -- nearly the opposite of all the horror stories we've heard about some of the other crews. In the beginning, it was a very difficult decision to choose Pine Street. Their cost projections were higher than their competitors by A LOT. I nearly dismissed them because of it. But the level of detail and thoughtfulness in the bid really won me over. When I questioned competitors about some of the detail included in the PS bid, they would always respond that if that happened, they would need to increase costs, etc. It really made me worry about what final costs would eventually be and I ultimately chose PS for their transparency and integrity. Perhaps the best element of the entire project was the onsite project manager. This is a person who will be your main point of contact throughout, who will have all of the answers and will ultimately know your home better than you do. This is an enormous gift and a real relief in what would otherwise be a stressful time. Ours would call us proactively, make great suggestions and recommendations (things that you just don't know as you begin, but that are revealed as you get started). For example, he had a piece of reclaimed barn wood in his garage that he used as an accent piece in a stairwell or, in another case, was able to use parts of the existing rafters as trim in the bedroom. These little things feel brilliant when you're trying to preserve the feel of the home and keep costs low -- and these are simply things we never could have anticipated in the planning stage. This role in your remodel can really magnify the experience as a client. Another aspect to consider is that Pine Street has cultivated a network of people they trust over years of experience and working together. Every single person who came through our house was knowledgeable, respectful and responsive. The team would not have allowed it to be any other way. Further, at the end of the project, they gave us a portfolio of contact information for each person that had worked on the house, so if anything goes wrong or we need some additional work, we have a network of folks that know the house and that we know we can trust (and who, by the way, will be very quick to respond out of respect for their relationship with Pine Street). Finally, the part that is hardest to articulate, is the warm professionalism that the team brings. You'll feel it first with Brendon when you call with your first inquiry, but you'll leave feeling nearly astonished that the entire team carries it forward: problems will be addressed and solved before you even hear about them; the site will be clean at the end of every day without fail; the team will stop what they're doing when you enter to make sure you can see and understand the steps that are being taken (and they never got impatient with our very frequent visits). Again, all things we didn't know before we started but ended up defining the quality of our experience. It is an important decision to choose the right partner in these efforts. I can get easily stressed out by the volume of decisions that need to be made and was vigilant about costs and timing. The Pine Street team exceeded most of our expectations and left us knowing we made absolutely the right decision.

We had a very large scale renovation done by Pine Street that took about four months. They were…read morealways professional, provided great design advice along the way, and for the most part communicated well. This was a big project organizing lots of materials, people--including us, the clients and juggling unexpected structural issues, so of course there were a few minor hiccups along with way and the project took a bit longer than initially expected, but this was in part because of change orders we made. All in all, a great experience. This was our first renovation and it was as painless as you can get. We've been recommending Pine Street for the high quality, good design suggestions and smooth process.

Orlandini was recommended to us by a contractor for our kitchen backsplash…read more The location truly is off the beaten path. We had to cross over this strange little rickety bridge looking thing which isn't even really paved. Thank goodness my husband was in the car with me because it looked very sketch and I definitely would have thought I was in the wrong spot and turned around if I was by myself. He told me to keep going...and I did...and we arrived at Orlandini. The hilarious thing is they actually have a sign saying something to the effect of yes, this is really it! I cracked up when I saw it. The parking lot is humongous. it looks like a warehouse from the outside. It isn't particularly branded. I am just giving you the most detailed account I can so you know what to expect when you approach it because I was not expecting it at all. It's not unsafe or anything, it just wasn't what I anticipated and it threw me off. There is a normal glass door that we walked through to enter. Upon entering we were surrounded by tile. There are a few different sections; a front, a middle and a back. Someone said hello to us and let us know someone would be with us in a moment. We started perusing on our own. We didn't notice any particular organization method to how the tile was arranged in the store. Without any guidance we really didn't know what we were getting into outside of just seeing what we liked. We had four separate choices in our hands before someone was able to help us. We asked some questions and got some answers. He looked at the tile in my hands and immediately told me that we had some of the more expensive tile picked out (of course). I was already pretty attached to my top choices by that point so we asked for prices. We gave him the measurements our contractor took and he told us to give him a minute and then he gave us price points for each tile. What I really appreciated was that we could take the tile with us so we could see it in our home with our lighting and our paint, etc. That was huge! They took our information to ensure that the tile would be returned. If we didn't return it, we would have been charged for it. They told us to have it back in approximately 3-4 days. We wanted to keep one of them longer so we returned the other three and he told us it wasn't a problem to keep the 4th a bit longer. He also gave us a collection of grout samples to choose from. I know nothing about tile so that was unexpected for me. lol When we walked around Home Depot with the winning sample we got lots of compliments on it! One couple asked if we got it at HD. We told them no and referred them to Orlandini and they put it in their phone to head over. They have a much more expansive selection to choose from at Orlandini. Home Depot and Lowe's all have pretty basic stuff to choose from and not much of a selection. If you are looking to go out of the box I would highly recommend Orlandini. When it was time to order our (original) contractor called and gave all of the specs to the employee and then handed the phone off to me. I gave my credit card info and we were good to go! He called the (original) contractor when the tile was in and he went to pick it up for us. We had the perfect amount. There was hardly any waste. We didn't like the "pencil" our (original) contractor ordered (without us seeing it) and they let us return it which we appreciated. We couldn't return the one slab of tile we had leftover because it was a special order. It was on the pricey side but that was my own fault for having expensive taste. I do think it would be a good idea to have the tile arranged by price level so when you are walking around by yourself you have an idea of what you're getting in to. I guess they wouldn't luck out with people like me, then. lol. It would also probably be pretty difficult to keep track of that system with people taking tile in and out on a regular basis. The tile came in pretty quickly, was great quality and looks amazing in our kitchen! We are super happy with the finished product. My husband said it looks even better than he anticipated. Their hours aren't the most convenient for people that are working. They stated their hours are different because of covid. Fortunately I am working from home and my boss let me leave a little early so I was able to get there before they closed. But you will need to plan to get there before 4:00 because that's when they close. Covid protocol: masks are required. Since they aren't a big box store they weren't crowded (at least whenever we were there they weren't) which makes it easy to social distance from other customers. There were only a couple of people in there when we were and they weren't close to us. No temperature checks and I don't recall seeing hand sanitizer but that doesn't mean it wasn't there somewhere and that I just didn't notice. I recommend Orlandini for all of your tile needs. Shop small!

I cannot say enough about the staff here at Orlandini's tile…read more We walked in with some pictures for one project and then let the kids pick tile for a second Project. When we had pictures and a clear vision for what we wanted, the staff was able to quickly show us some options and make picking that project quick and easy. For the kids project, they were able to interact with us as well as our kids and figure out what they liked. The staff took time to ask questions and interact with the kids so that they could understand what they wanted. When that was done, they actually gave us some less expensive options to look at since the kids picked some of the most expensive accent tile in the showroom. Please try this supplier. You won't be disappointed

We hired Reico (and worked with Cindy) for a full kitchen redesign, and the most important element…read morewe asked for was an island that would seat five people comfortably, with storage on one end. We were extremely clear that the seating needed to be unobstructed--essentially, a counter-height table extension from the cabinets. The final design we approved included an apron, but no measurements were provided to explain how it would impact stool clearance. The rendering even showed five stools at the island, which gave us confidence that it would work as intended. Unfortunately, that was a huge mistake. Because of a poorly designed apron, it is physically impossible to fit standard counter-height stools under the island. The clearance is so low that no stool exists that both fits under the island and allows you to sit and eat comfortably. In other words, the centerpiece of our kitchen--the island seating--is a total failure. It is appalling that a professional kitchen designer would overlook such a basic and critical detail. We assumed we could trust her expertise, but that assumption has left us with an island that cannot function as designed and no reasonable options to fix it without a major renovation. If you are considering working with this company, be warned: do not assume the designer has considered the practical details. Double-check every measurement yourself, because we learned the hard way that they do not.

Disappointing. After reading the reviews and browsing the website (especially the photos), I was…read moreexcited to begin a relationship for a successful project. My husband and I met with the designer (a great lady- big picture-oriented and practical) and her recommended contractor (a knowledgeable, detail-oriented guy who took the time to explain things), and we were excited. When we received the design and estimates, we did get a sticker-shock with respect to the markups of the costs. Based on our designer/contractor interactions, however, we were still considering Reico, even with the markups! But, the level of responsiveness dropped dramatically. Before we knew it, we were informed that our designer (the great lady) was "no longer with the company" and I now have all these spam-type calls from random people I don't know at Reico. Rude.

This review is long overdue for work we had done in October. We needed a contractor to turn a large…read morebedroom into 2 smaller bedrooms for our kids. We needed framing, sheetrock, electrical, trim and closets built. Joe was way more responsive than all other contractors and was very reasonable with costs. The price was exactly what he quoted us. (Another contractor was supposed to start before we found Joe and completely ghosted us around the start date.) Lou was the main guy who was here several days and he was great. We felt totally comfortable with him in our home. Our 4 year old son kept asking where Lou was after the project was completed. Lou worked around us when it came to hours that worked best for our family. Our kids love their bedrooms. And our 4 year old son finally sleeps in his own bed. We will be calling Joe when we are ready to remodel our kitchen and bathrooms.

Joe and the team were awesome to work with. They installed a French drain in my crawlspace. They…read morewere always on time, worked with me on how to best accomplish the construction goals and did a great job keeping me informed of both next steps and how much longer the project would take. We will be working with them for future projects and I highly recommend them!

Beware! One star is generous. Multiple issues with my kitchen with no accountability from BKT…read more We've been working kindly with BKT for 9 months and still no resolution. Issues are damaged cabinets that need repair, poor installation for cabinets and counters and wrong sizing and initial measurements so things are just off in places. At this point, I have no other recourse but poor reviews or small claims court. 30K for my scratch and dent kitchen makes me so sad every time I'm in it.

I have been working with Robin Mark on getting quotes to add additional upper cabinets to "stack"…read moreon top of existing kitchen cabinets to reach the ceiling (my goal). Robin was responsive, professional, friendly, and creative in working through my options while being mindful of the limitations I was facing in getting my objective accomplished. Although I ultimately determined I would need to wait on this project, when the time comes for me to move forward, I will work with Robin again to get this project done. She was great!

Excellent Service!…read more Granite Choice did a fantastic job! They offered a great selection of stone options at an affordable price. Their team was professional, responsive, and delivered the installation exactly as promised. Everything was completed on time and with great attention to detail. Highly recommended for anyone looking for quality and reliability! Thanks you very much!

EVERYTHING went well! Granite Choice had THE BEST selection of stones in the entire area(better…read morethan Colonial, Suburban and Costco put together). I did Quartz for both countertop and backsplash. Stephan was FANTASTIC to work with. After they were templated, I went back with Stephan's expertise and we laid the templates right on the stone so when the pieces were expertly installed there were no surprises. Stephan made what was a scary process for me easy and exciting. Granite Choice did the job quickly, at a great price point and cleaned up beautifully after themselves. I feel so lucky to have found this place and so will you. I enthusiastically recommend Granite Choice