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    Imperial Marble & Granite

    3.1 (26 reviews)
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    Services - Imperial Marble & Granite

    Countertop installation

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    Love our new Namibia Sky Polished Quartzite countertop!
    Marielle L.

    I had a great experience with Imperial Marble. Despite arriving at the showroom with no appointment, we were welcomed in and given the opportunity to walk around the warehouse and look at all the different stones. After choosing our favorite stone, the Namibia Sky Polished Quartzite, we were pleasantly surprised to receive a very reasonable quote! I appreciated that the gentlemen who came to do the initial measurements arrived right on time, as did the actual installation crew. Everyone was very easy to work with and we are extremely happy with the outcome of our gorgeous new kitchen! I highly recommend their service.

    Still work to do to complete the kitchen remodel but this shows the beauty of the quartzite.

    We are very pleased with the counter top that we selected from Imperial Marble and Granite. Customer service was outstanding! From start to finish they did an amazing job. Natalia was great to do business with. The installation done by Cedo and his helper was perfection. We chose Quartzite for it's amazing pattern and everyone that comes to see it is dazzled by it's beauty. Highly recommend Imperial Marble and Granite. Thank you Natalia and Cedo!!

    Damage to ceiling

    Installed out granite in March, damage made to ceiling with install. Then in June the slight imperfection that I was told was nothing turned into a full crack. Cakes numerous times and was blown off. Finally after weeks and calling 4 days in a row was asked to send pics of danger. Let's hope they correct all their mistakes! Do not recommend the reasonable priced countertop for slights on customer service.

    Scratches that don't exist.

    Updating this to a 1. I have 2 more knicks in my counters and they never supplied the new cutting board they promised. An email follow-up was ignored. I'm not about those types of practices.

    Damaged counter filled with epoxy after second sink install originally forgotten by Imperial

    Ugh, these guys were so bad to deal with. They delayed our kitchen remodel almost 3 weeks with their poor workmanship, lack of attention, but most of all the lies. The owner has no qualms about flat out lying to you. Use these guys at your own risk. Working through a kitchen designer, we indirectly bought our counter from Imperial. The counter was supposed to have a second sink (which we also bought from Imperial, they were supplying the sink). Both sinks were in the drawings sent to Imperial by the designer. The first guy from Imperial comes out to take measurements for the counter. No problem, or so we thought at first. The counter shows up and gets installed. Imperial forgot the cutout for the second sink. The designer calls Imperial and has them come back out. They send someone to check things out and tell us "there was no second sink in the drawings" -- lie #1. Disagreement ensues, but they do eventually send out a crew to do the cutout for the sink. In the course of removing and reinstalling, they chip the counter. The "resolve" this by filling the chip with epoxy, even though it is obvious the counter has been damaged (I'll upload a photo). They also leave epoxy residue all over the top of the counter (photo also uploaded). Epoxy doesn't just rub off, you have to scrape it off and it leaves a stain that needs to be polished out. We complain, they send someone to "fix" the problem. We come home after their visit to the same chip and still the same epoxy residue all over. We complain again. This time, the owner of the kitchen design shop gets involved and he tells us the owner of Imperial will get us a new slab since this one is damaged. Lie #2. They come and remove the damaged counter and break some backsplash tiles in the process. Days later, they come to install the counter. It is the same counter -- WITH THE SAME CHIP! Photo uploaded. We refuse the install and make them take the counter back with them. Angry call between the crew foreman and his shop. They gather their tools and leave. After they leave, we find a big scratch on our refrigerator near where their tools had been staged. Apologetic call from the kitchen designer -- the owner of Imperial claims "someone will be fired because of this mistake". A couple of days later, they come to install the counter yet again. Imperial assures us that it is a new slab. Lie #3. It is not, which you can tell from the photos. I'm sure they get away with this lie more often than not, we just happen to have been taking photos of the counter and it is obvious that the pattern at the joint has been exactly the same for all photos. They appear to have cut out part of the counter to eliminate the chip. There is still a slight widening at the edge of the joint where a bit of the chip remains, but it is good enough now I suppose. We lost 1/4" on the overhang side of the peninsula due to them cutting the chip off, but we're so tired of dealing with Imperial and being out of our kitchen. Horrible company and horrible service and constant lies. I can't un-recommend these guys enough. Avoid at all costs.

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    Review Highlights - Imperial Marble & Granite

    Whenever there was a problem, and that was not often, Albert, Lucy or Nichole, was there to attend to it.

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    Reico Kitchen & Bath

    Reico Kitchen & Bath

    (6 reviews)

    $$$

    We hired Reico (and worked with Cindy) for a full kitchen redesign, and the most important element…read morewe asked for was an island that would seat five people comfortably, with storage on one end. We were extremely clear that the seating needed to be unobstructed--essentially, a counter-height table extension from the cabinets. The final design we approved included an apron, but no measurements were provided to explain how it would impact stool clearance. The rendering even showed five stools at the island, which gave us confidence that it would work as intended. Unfortunately, that was a huge mistake. Because of a poorly designed apron, it is physically impossible to fit standard counter-height stools under the island. The clearance is so low that no stool exists that both fits under the island and allows you to sit and eat comfortably. In other words, the centerpiece of our kitchen--the island seating--is a total failure. It is appalling that a professional kitchen designer would overlook such a basic and critical detail. We assumed we could trust her expertise, but that assumption has left us with an island that cannot function as designed and no reasonable options to fix it without a major renovation. If you are considering working with this company, be warned: do not assume the designer has considered the practical details. Double-check every measurement yourself, because we learned the hard way that they do not.

    Disappointing. After reading the reviews and browsing the website (especially the photos), I was…read moreexcited to begin a relationship for a successful project. My husband and I met with the designer (a great lady- big picture-oriented and practical) and her recommended contractor (a knowledgeable, detail-oriented guy who took the time to explain things), and we were excited. When we received the design and estimates, we did get a sticker-shock with respect to the markups of the costs. Based on our designer/contractor interactions, however, we were still considering Reico, even with the markups! But, the level of responsiveness dropped dramatically. Before we knew it, we were informed that our designer (the great lady) was "no longer with the company" and I now have all these spam-type calls from random people I don't know at Reico. Rude.

    Imperial Marble & Granite - countertopinstall - Updated May 2026

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