After calling around West Nashville car places and googling for prices for brake pad replacement,…read moreBudget Brakes stood out as having great prices and friendly staff. The technicians were honest and, instead of making money off of me, even declined doing work that I'd asked them to do because it really wasn't needed yet. I was able to get in same-day for quick service. Additionally, the convenient location off of Charlotte Pike and I-40 makes it accessible. If you wait inside the store, there are several chairs and displays of brake parts that can help you understand the work. Cameron was great with customer service.

So it's that crappy metal on metal sound that makes you shutter - "oh s**t - this is gonna be…read moreexpensive" After looking at a bunch of other brake places and their good-bad reviews I decided to go with budget brakes - because you know it sounds cheaper ! I made an appointment at 7:30am- showed up when they were opening and they put my car up on the rack. I appreciated they showed me the router and brake pads condition - which was not good. They quoted me a price, negotiated it down a bit and we were out in an hour with new brakes. The place itself is a bit dumpy but employees appeared knowledgeable and front end customer service was great. We will see if I have any future issues but all in all I would recommend.

My husband and I recently brought both of our vehicles in to Terry's for service, and we were both…read moreincredibly happy with our experience. Customer service is top notch and they were able to find issues and needed maintenance the dealership missed. Both of our vehicles are running great and we are so grateful to the team at Terry's!

We've used Terry's for all of our vehicle servicing since about 1995. They are honest and…read moreprofessional at a fair price. Our dealings have been nothing but positive and we highly recommend them.

The good folks at Eurwerks are great to work with. I took my 2012 Mercedes E350 in for a regular…read moreservice and a few repair issues (noisy fan, check engine light, broken hood ornament). They took care of all the issues in a timely manner and at a cost much better than a dealership. They identified and resolved several minor things but never tried to "upsell" services I didn't really need. I'll definitely trust Eurwerks to keep my car running for several more years!

Customer service is nonexistent at this shop. They take your car for a scheduled drop-off but give…read moreno guarantees on when they'll start or finish the work. Communication is poor, leaving you feeling like you must hound them for updates. My car was with them for 5 business days, during which they only worked on it for 3 to 4 hours and failed to fully repair it. Scheduling an appointment feels pointless. I booked a diagnostic test for my main and auxiliary batteries 3 days ahead of a Thursday appointment. I confirmed the appointment the day before. When I dropped it off Thursday morning, I was assured I'd receive an update "maybe after lunch time." By the end of the day, I received no update from them and when I stopped by the shop, I could see that my vehicle had been untouched. I reiterated my need for the car by Monday, and they said they'd try to look into it the next day. On Friday, I sent a polite reminder and received a curt response saying they prioritize repairs as they arrive. It became clear that appointments are just window dressing. They finally completed the battery replacement on Friday but then found what they believed was an issue causing a battery drain, requiring more diagnostics. A delay in identifying that problem extended my car's time with them. By end of day the following Monday, I had heard nothing from them. On Tuesday, I asked for an update and was promised to be provided a status update before end of day, but they failed to provide any kind of update. On Wednesday, I pressed for an update again, reminding them of the delays. They finally had a tech spend a couple more hours doing diagnostics but still couldn't pinpoint the issue and stated they would need more time (and money) to troubleshoot. After 5 days and minimal progress, I decided to retrieve my vehicle. A nearby Mercedes dealership charged me for diagnostics and found NO issues! Given my experience, I do not trust this shop for future work. They've lost my business and have shown a troubling lack of efficiency and a customer centric focus. From previous reviews, I've noticed that the shop's ownership likes to debate negative reviews (and they get the last word). I've provided all the facts accurately and if Yelp allowed more space for reviews, I'd give you even more details. For potential customers: be wary. They treat new customers poorly, break promises and take too long to perform basic maintenance. Save yourself the hassle--go elsewhere.

I'd been gassing up at the Sylvan Park Shell station for years not really paying attention to the…read moreservice station, or the deli, that comprise this little complex off Murphy Road. But when I needed some serious car help, these guys stepped up big time. I was spoiled growing up to have a father who doubled as my mechanic, and so it was hard to trust someone else with my baby. I'd had the same car since I was 17, and I wanted to keep her around as long as possible. They guys here helped me to do just that. They are honest, up front, and do not BS you about your vehicle. You many not always like what they say, but they aren't crooks. They will tell you exactly what you need done and what they think you should do. They are going to be a bit more expensive than those one-hour-oil-change places but you won't have any issues or complaints after they take care of your car. It's a smaller shop so keep that in mind when planning to drop your ride off here: it will take a little more time but again, you can't beat the results. I can honestly say I wouldn't trust anyone else in Nashville with my car. And if they couldn't fix a problem, they could refer you to someone who could. That happened when I needed a muffler, and they referred me to a fantastic local guy at Batey who did an amazing job. Thanks to them, I was able to keep my older car running for years before needing to get another one. And they are still kind to me anytime I come by for gas. They are good to you and will remember you and help you if you give them the respect they deserve for their hard work and honesty. I would recommend them to anyone who wants not only excellent customer service but good, old fashioned trustworthy service. No one else will put their hands on my car so long as I live here.

Had a headlight out and John took care of it immediately. He even checked it out during the pouring…read moredown rain. Very honest and reliable service station. I'll be coming here for my car troubles from now on.

Went in and had my car taken care of within 24 hours + they had great communication. Pay in cash…read morefor a discount! They're trustworthy and kind

i was referred by our mechanic to Chris at Precision. Chris was very helpful, got me in right away…read moreand thoroughly went over the alignment with me. He even applied a discount to the service. It was a wonderful experience and I would highly recommend them.

Dog shit service. Told me to show up at 12 for pre purchase vehicle inspection. Drove an hr. Then…read morego told they didn't have the scanner cuz an employee just left with it.

Took my vehicle in for bearing replacement x2 in front. Found out only one side was replace and…read morehardware on other side was spray painted to look new. After over $3000 of front end work the front end vibrated terrible. Took it back and asked for them they said nothing was wrong. I asked for a front end alignment and they said the 8 month old tires were too worn (they werent). Ended up taking it to another shop and another 1300 to get it fixed (with a free alignment). Don't know if this was because I was a woman but I am mighty disappointed.​

Did not get any work done there long story. They were very…read moreprofessional,knowledgeable and helpful with advice which I liked very much

I don't know how long they have been in business. They repair the transmission in my 53 Buick in…read more1965 and it work fine. Made several trips from Nashville to Louisville in 1966.

Owner (Frank) scammed me - avoid at all costs…read more - I came in to get my front light fixed + get a full car ASE inspection so I could drive for Lyft - Frank claimed he could get me the needed inspection + fix my light - total came out to around $200 - front light was still broken after I got my car back - I don't think he did the full inspection at all if the front light detail was missed and I didn't receive proper paperwork for the needed ASE inspection (which means he just wanted to upcharge me on a full inspection) - I called later to dispute, but Frank claimed I never mentioned the needed ASE paperwork Never going here again. I'm assuming Frank is gonna respond to this to make his business look good

Great mechanics. Honest people. I take all my cars there for everything from an oil change to a…read morebelt needing replaced. Great work done here.