Holiday travel is so much sweeter when you can trust your ride. Huge thank you to the Terry's crew for taking such great care of us just in time for Thanksgiving. They were kind, quick, and my car drove so smoothly after some routine maintenance which included oil change, tire rotation, and more. I'm really grateful to have them just down the road and to know that my safety (and my son's) is their priority. I will be back! read more

Great customer service. Fixed our car quickly and at a good price. Told us what honestly needed to fixed immediately and what could wait. read more

They kept in touch with me and did a great job on the repair. Followed up later to make sure everything was going well. I trust them.

Good work on our truck, prices were fair and good communication from the company. Would recommend to others.

Efficient, knowledgeable, caring, and communicative. Couldn't get my needed service at my prior location, so Terrys got to me as quickly as possible. Very grateful. read more

I can trust the folks at Terry's to be upfront and honest with me about my vehicle. They are courteous and keep me informed by text at every step of the way. I love that they take pics to show me what and why a repair is needed. They are the best! RO 103519 read more

East online scheduling. Very friendly and professional customer service. Great prices. Solid work. High value. Great quality. Will return for my next oil change for sure. read more

My family has been going to Terry's since I was a kid, and we've always been very happy with the clear communication and quality of service. My latest trip to Terry's was no different. They not only provided recommended repairs for the issues I identified, but gave me a holistic picture of my vehicle's health that allowed me to make an informed decision about the service options they presented. I'm very happy with the support I received and will continue to go to Terry's for service needs. read more

Everything went well!! Built up my Nissan Versa Note from scratch practically. Quick service. Will use Terry's again if I should have issues read more

RO# 101241. Terry's Service Center did a bang up (no pun intended) job putting my wife Zora's KIA back together after a visit from the KIA Boyz. The vandals broke out the back window and messed up everything underneath the steering column trying to steal the car. But they couldn't steal it, so that's a blessing. We took it to Terry's for repairs and now it's good as new. It was our first, but certainly not our last, visit to Terry's Service Center. Thanks guys! read more

Terry's Service Center - Before - Auto Repair Near Me - Nashville, Tennessee

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Terry's is my go-to spot in Nashville for any Auto needs and where I send all my friends and clients. They are trustworthy, transparent, and highly skilled mechanics! Could not recommend them enough. Family owned and operated, and even give back to the community through their annual charitable events like free oil change for single mom's around Mother's Day! They have a waiting room with a restroom and snacks/kcups coffee/water if you need to stay a while. Staff are friendly and kind! read more

Had a timing belt replaced and everyone I interacted with was SO kind and helpful. Prices felt clear and reasonable and they were very fast and accommodating. read more

Took my truck in for an oil change and brake service. The work was done quickly and efficiently. Very knowledgeable and friendly staff.

Excellent, thorough, friendly and quick, but not the cheapest repair place. But you get what you pay for. We had them do a thorough inspection of our secondary car, which we rarely drive. They found some issues, none critical, and supplied us a detailed explanation with photos of each thing and the price to fix it. Decided to just get the oil changed for now. There was no hard sell to do more, which is common especially with dealer service centers. We'll continue to use them in the future, happily. read more

Superior service . I have been please with the details provided on the work order. The install parts and installation are quality. They are The Best! read more

Took my jeep here and they gave me a great breakdown of what needs to be fixed. Very educational/ nice guys! I will be back soon. #102048 read more

I've been to Terrys twice now for my car and I will continue to go here for as long as I live in Nashville. They're the absolute best. So kind and friendly and they do a really good job at walking you through everything they're doing to your car. Super quick too! 10/10 recommend! :) read more

Brake emergency: I interacted with Reese, Ron, and James -- they got me in right away, listened, gave me good advice, communicated clearly, and took excellent care of me and my vehicle. They sent me off with the most detailed and useful inspection report imaginable. Just amazing. RO# 101797 read more

This shop did a great job on my car. They were professional, respectful of my time and didn't make promises they couldn't keep. I found shops that are cheaper, but the mechanics here have ASE certification which gave me the confidence that I chose the right place. It was nice to find honesty about what needed to be done now and what could wait without trying to upsell me. read more

I'm very pleased with the work they did on my car at Terrys! I'm grateful for the full inspection as it helped me realize an issue I had previously paid for at another shop was not properly done. i took my car to Terrys to get a rear brake installation and oil change. They did an amazing job and did everything they said they would. Again also grateful for full inspection and immaculate customer service. Their service advisor Justin explained everything in great detail and was very helpful every time I called with questions. Thank you!! RO#: 102777 read more

Terry's was very honest with their assessment but worked quickly to get me back on the road. There was a bit of a communication error in terms of what exactly was being fixed on the car, but in the end they did what was best for my car. I had driven my car for over a decade, so a lot of work needed to be done, but they were honest in telling me what was worth fixing immediately. Others have mentioned that it's not the cheapest, but getting quality and trustworthy work done is sometimes hard to find at a cheap price, so it's worth paying for the quality work they put in. I feel that I can trust Terry's to do good work. read more

Great service. Car needed brakes and the staff did a complete inspection and found a couple of other issue. Highly recommended for auto servic. read more

Good communication on what repairs were needed and why. Good breakdown of costs and advice as to what had to be done now and what could wait a few months. Fair pricing. I will go back in the future. Donna D. read more

Detail review of the auto's issues with clear indication of what is urgent and what is not. Great communication. Pricing is not cheapest but not most expensive. Quality work with a guarantee that is better than most. read more

Terry's gave me amazing service and auto repair. They were extremely friendly and professional. I would recommend them to anyone. 5 stars hands down! read more

Terry's helped me out when I needed it most. They broke down what was a priority for me to take care of, and their customer service was outstanding and they gave great communication each step of the way for my vehicle. 5/5 will be back with any repairs in the future read more

Excellent service. Reasonable pricing. Very friendly and helpful. I would highly recommend.

I'm giving a 3 because Terry's gave me a quote and I approved it so it's not as if they were dishonest. However, once you have a car in a shop and need to get back asap it's not easy to tow it somewhere else and start the process over. I thought the quote seemed extremely high but was in a bind so just bit the bullet and paid it. 5 months later I had the exact same issue again (not Terry's fault issue came back). This time I tried another reputable shop in the same neighborhood and was shocked by the price difference. Terry's charged 430% for the exact same procedure. If they can keep up those prices more power to them but I would strongly advise you to get a second quote. read more

We have a 2004 Honda that had a multitude of issues. It is not easy to find parts for a car that is 20+ years old. Terry's Service Center was able to fix everything that needed fixing & for all practical purposes the old car is like new. we are very pleased and would highly recommend Terry's. read more

I have a 2007 Nissan Murano with 156,000 miles on it. Terry's has been servicing the Murano for many years and is the key reason I have not traded it or sold it. Yes, there have been service issues that go far beyond old changes, alignments and batteries. Terry's staff have done a great job repairing gaskets, drive shafts, struts and converters just to name a few. They help by checking potential issues which is great. If they can't handle the problem, they know who can. read more

Great customer service. Reese and James helped with getting us an estimate on our truck repair and helped to get a special rate for rental while the truck is in service. Thank you Terry's Service Center! RO # 101285 read more

If you want a quality mechanic and don't care about paying a high markup, then this is the place for you. But just know that when I say high I mean really high. I was quoted $1200 for an APP sensor installation when the OEM part is available online for $130 and the repair takes 15 minutes. I understand backing parts with warranties, quality parts, and maintaining an overhead to pay your staff, but a 900%+ markup is an indefensible amount and I felt disrespected by it. I did the repair myself in 15 minutes with a wrench and over a year later it's working fine. The experience was eye opening for me personally on a larger scale. My recommendation to the business would be to work on pricing your quotes a little more strategically. read more

The staff is always friendly and efficient, and do what they say they will do when they say they will do it! The detailed analysis complete with pictures with specific recommendations and permission requests is a bonus..... Plus they have really nifty pens available! read more

I needed a new battery and their service took all of the stress out of the process. When I picked up my car, they'd already corrected everything from the clock to the speedometer. It made getting back on the road a breeze and I intend to come back for future car needs :) read more

This is the third time using Terry's - even though we had a minor problem after our most recent repair, which my son's review reflects his opinion. I felt as a business to business relation Terry's did the right thing and reach out to us and did right by us. We all need to use open communication and find common ground. Will use again. lsb read more

Truck broke back down on way home from shop after 10 day wait. Dissatisfied with no further discount because of 2nd tow truck and multiple other Ubers. Find it hard to believe that original job wasn't under warranty. I've never heard of squirrels eating through gasoline lines but must be nice to be able to make up some bs to stick it to the working class. They least they could have done was apologized but apparently that was too much work too. read more

I had to have rear brakes installed. The people at Terry's walked me through the process, gave me clear info about why I needed the brakes, and they were transparent about costs. They did a great job! read more

Service was great as always, except there was bird poop on the inside of my car when I went to pick it up. They must have left the windows open at some point. I also didn't appreciate the sticker left on the inside of my window, and the review pamphlet left hanging on my rearview mirror. read more

I took my 2016 RAV4 to Terry's after the dashboard started displaying a "'maintenance needed -- see your dealer" message two months after I'd had routine service done at Beaman Automotive (for which I'd paid $2200 after having a horrible time trying to get them to tell me when I could pick up my car after leaving it for an early Thursday morning appointment. I finally got through to someone Friday who started telling me it might not be ready til after the weekend, and I had to insist on having the car ready for pickup by Friday evening). Terry's found the oil had been overfilled & that I needed a new air filter and other work that I thought had been done by Beaman. Terry's suggested I contact Beaman to remedy the problems, but I don't want to have anything to do with Beaman again. I authorized Terry's to do the work, which they did promptly and apparently well. I appreciated their great communication and quick service! Will definitely use their services from now on. read more

Great service and clear quotes. Every issue that was listed had photographic proof to help with understanding.