Extremely disappointed with service to date. We have been with this company for over 15 years and…read morehave always been happy with the customer service an attention to detail. A photo of our home is even on the companies website. In April 2026 we renewed our service contract with and paid in full for the season, April - Oct. $850. To date they have not completed the April treatment and have not responded to numerous voice messages left at both the Raleigh and Durham phone number as well as several email messages.

As with the other reviewer, we have been with this company for over 10 years. We have always been…read morehappy with the service, however, this year there is something odd going on. It is almost the middle of May and we have yet to have a treatment (usually starts the end of April). Communication/emails/phone calls are going unanswered. Very disappointed and confused as to what is going on.

We had Mosquito expert come out last year and give us a quote. The salesman Paul was very big,…read moreloud and very pushy. He drove across a section of garden as he pulled in the driveway and denied he did it. Than he gave a price that was twice a expensive as the company we went with (Carolina Mosquito systems, very professional and courteous). Then he tried to sell us pest control which we already had and followed that up with bad mouthing the company we have; again very unprofessional. I would not recommend this company to anyone looking for mosquito control this year....

Had inspection done for what I thought might be termite damage of my porch steps. Troy came out…read moreand inspected the area in question and the rest of the house foundation, crawl space and garage. He found no termite activity and said the stair damage was from wood rot/water damage. I really appreciate the time he spent inspecting the house and explaining what he found, especially since he didn't charge anything for the inspection. What really impressed me was that he didn't try to push me into buying a treatment or maintenance program. He gave me some options for preventative treatment, if I so desired, but didn't push me to have anything done. Just said to let him know if later I decided I was interested in doing something. Highly recommend.

We used them for a termite inspection and then mosquito treatments! Great customer service.read more

Mikey went above and beyond for out home service. He was thorough and even cleaned up some cobwebs…read moreI've been meaning to dispose of! Very kind and respectful. Highly recommend them!

Great service by Josh T. In Durham today. Thanks for the great service and quick response 24hrs…read moreafter requesting service. Nice work.

I requested a bed bug inspection. Matt took the intake call…read moreand explained the process to me. Stephen showed up early which was great. Stephen put me at ease immediately assuring me that the problem was not bad. He inspected the room in question and determined that it wasn't bedbugs (an expensive problem to get rid of) but that the problem was baby deer ticks. That was bad but could have been much worse. The kindness, knowledge and professionalism shown was so appreciate. I would highly recommend contacting and trusting Durham Orkin! Thank you Matt and thank you Stephen!!

i give these guys a -5 stars! I called to speak to a specialist because of all the problems my…read morebrother has on his property here in durham. The lady that answered the phone wouldnt let me talk to a specialist, she just kept asking me if I wanted someone to come and treat the house! Its very complex whats going on at my brothers house. He has infestations of earwigs, several species of aunts, one of which is a colonization of imported red fire ants. I believe its all stemming from the giant ponderosa pines lining his property that are sick. She said they only exterminate inside the house. They dont do trees, Id have to get a landscaper! I told her that I had a forestry specialist coming to advise about the trees and that I was calling Orkin to address the infestations of the various species of ants, earwigs and several small dead snakes ive found on sidewalks in past couple days. that the insects were a result of the sick trees and I needed to talk to a pest specialist about the infestations. she said they dont do trees, that she could send someone out to treat the house!! Grrrr! I told her I needed to speak to a specialist that could understand what im dealing with and she said she could send one out to treat house! I told her that by just trying to sales pitch me and not letting me talk to someone that knows what they are talking about lost a possible good steady customer! Then I hung up. my brother has had a steady exterminator coming in here for years and the guy did not do anything for all these infestations! Never even mentioned any of these issues or noticed or remedied even the earwigs that are all through his house! Im not about to bring another exterminator in for just more of the same! which is just taking my brothers money and doing absolutely nothing!

Another excellent treatment. Convenient, unobtrusive, and great (bug-free) results. Thanks for…read moreyears of protection from pests.

Came to verify a termite inspection and quote treatment. Treatment was reasonably priced and work…read morewas done promptly. Technician explained what he was doing and left the area nicer than he found it.