I had a great experience with Glenn Harris at Bulwark Exterminating. Within 30 minutes of my…read morerequest, I received a phone call and was able to schedule an appointment for the very next day. I also appreciated the heads-up text before arrival. Glenn was professional, thorough, and took the time to explain everything in detail during the inspection. He handled preventative measures that gave me real peace of mind and also explained the guarantee policy clearly. Most importantly, he made it known that if I need anything at all, I can call anytime. Thank you, Glenn. I truly appreciate all of your assistance and outstanding customer service.

This is an excellent company with amazing employees! I have been using bulwark for over a year and…read morehave had problems with centipedes and other little bugs up in my guest bedroom. They are prompt, efficient, and so so accommodating! All of their service people that have come to my home have been friendly-and again accommodating. They will come in the house if you'd like them to or they will just do the exterior. They shoot you a text about 10 to 30 minutes before they're going to arrive at your house. Super professional, just the best service I've received in a long time from any company! Can't recommend them highly enough! The young man that just came by today... Superb!

Another excellent treatment. Convenient, unobtrusive, and great (bug-free) results. Thanks for…read moreyears of protection from pests.

Came to verify a termite inspection and quote treatment. Treatment was reasonably priced and work…read morewas done promptly. Technician explained what he was doing and left the area nicer than he found it.

We had the strangest thing -- a hefty hive of yellow jackets nested in our garden hose reel. I…read morecontacted Bulwark after other exterminators either turned their noses up to driving to Hillsborough or wanted a year-long service contract commitment before they'd lift a finger to help. It was a Friday and Bulwark didn't have an immediate opening to come out but, a few hours later, they called to say that someone could come out on Monday. That was great, since I'm allergic to yellow jacket stings! Erik arrived in the service window and I could tell he also dreaded this atypical hive removal. Yet he still suited up and went at the problem with determination. Not only did he kill a WHOLE LOT of angry hornets, he bagged up the hose bits so that any stragglers couldn't come after me and took the nastiest part of the hive away in his truck (probably to interrogate the survivors). Afterward Erik gave me a careful report of what he did and warned us about dead-but-still-stingable bugs in the yard. I am very happy (and relieved) that I got a professional in Erik.

I initially requested service for ants and mosquitoes. I was only treated for mosquitoes as that is…read morewhat was on the service technicians log. Received different quotes from the person who called and a different person via this messaging app which is a very large difference range of $50-$80; as a result of that leaving a three star rating until I get clarification. First treatment was good, Robert was very patient in explaining various treatment options and how it works. The yard was sprayed for mosquitoes and I was informed it's due to rain, if I need them to return they will without additional charges. Overall I'm pleased so far and will have to wait to see if the mosquito treatment is a success.

Mikey went above and beyond for out home service. He was thorough and even cleaned up some cobwebs…read moreI've been meaning to dispose of! Very kind and respectful. Highly recommend them!

Orlando C. came this afternoon to do my 2 month treatment and did a great job spraying for ants and…read moreother bugs. He also noticed a yellow jacket infestation on back porch when spraying between screen door and the frame and sprayed to take care of that as well. Job Well Done! I would recommend Bulwark Exterminating services.

Had inspection done for what I thought might be termite damage of my porch steps. Troy came out…read moreand inspected the area in question and the rest of the house foundation, crawl space and garage. He found no termite activity and said the stair damage was from wood rot/water damage. I really appreciate the time he spent inspecting the house and explaining what he found, especially since he didn't charge anything for the inspection. What really impressed me was that he didn't try to push me into buying a treatment or maintenance program. He gave me some options for preventative treatment, if I so desired, but didn't push me to have anything done. Just said to let him know if later I decided I was interested in doing something. Highly recommend.

We used them for a termite inspection and then mosquito treatments! Great customer service.read more

Will came out for our quarterly service. He took care of the inside of the house (at my request)…read moreand outside, and asked for any particular issues or concerns. We have used Clear Defense for years and I never have to worry about pests inside or even when sitting out on the porch. They provide such peace of mind for a reasonable cost. Highest recommendations for this company, and thanks to Will.

I signed up for Cleardefense a few months ago. They have been great for my pest control and…read moreaffordable. Seth Edgemon has serviced my home twice and he is so knows and friendly. Highly recommend him and this company!

Called to inquire about starting services at the home we just moved into. Never heard back from…read moreanyone. When I finally called back, the person just made excuses and never addressed the issue on hand. Good customer service would have apologized and offered to address the issue to improve customer (future or current) satisfaction. There are other companies in Raleigh, and I am willing to pay more with another company for better customer service.

We've been a customer for many years and Joe does a great job but the business practices of this…read morecompany have become concerning. They send renewal notices two months before they're due and follow up constantly requesting payment. I sent them an email telling them to stop billing me two months in advance and they responded that they like to inform their customers in advance what the contract will cost. Well, that's fine, but then don't call it an INVOICE !